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Ken Ganley Kia Medina

Medina, OH

4.8
1,327 Reviews

2925 Medina Rd

Medina, OH

44256

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Showing 1,327 reviews

December 04, 2023

For me being in California and the dealership being in Ohio the staff was great Credit too Barry, Dave and Rob communication was key right to the end of the car being loaded up to ship to me over 2,000 mi More

by Craig Ballenger
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dave Becker , Rob , Barry Urban
Dec 07, 2023 -

Ken Ganley Kia Medina responded

Hi Craig Ballenger, thank you for taking the time to leave a review for us at Ken Ganley Kia Medina. We're happy we could exceed your expectations! We are always more than happy to assist you if anything else comes up. Take care!

December 03, 2023

Everyone was friendly and helpful. Marvin was our salesman and he took great care of us. More

by tcyoder
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nate Stalnaker, Marvin Coleman
Dec 05, 2023 -

Ken Ganley Kia Medina responded

Thank you again for taking the time to let us know how Marvin did. We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Ken Ganley Kia Medina!

December 01, 2023

I loved working with Zachary. He was very patient, kind, answered all my questions, and was great to work with. More

by tony
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Zachary Blackiston
Dec 02, 2023 -

Ken Ganley Kia Medina responded

Tony, we are so pleased you enjoyed your visit to Ken Ganley Kia Medina! We do hope we can be of assistance in the future. Take care!

November 30, 2023

Amazing staff in the service department. With a smile they always go out of their way to make things perfect for you. More

by Wendy L
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Verrnon Moore
Dec 02, 2023 -

Ken Ganley Kia Medina responded

Wendy L, reviews like this give us motivation and help us ensure we provide high-quality care. Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

November 29, 2023

Everyone is professional and very personable. It was great being updated frequently! I would highly recommend this dealership More

by cgordon516
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Willow J Williams Jr, Leo Bonilla, Chad Emerson
Dec 01, 2023 -

Ken Ganley Kia Medina responded

Hi Cgordon516, we are very happy to have provided you with such a positive experience! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

November 29, 2023

Love my service team. Especially Kernan. He always goes above and beyond. My mom and I have been happy customers for years More

by Angeliquedickey12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kernan, Nate Stalnaker, Kenny Ganley Jr.
Dec 01, 2023 -

Ken Ganley Kia Medina responded

Hi Angeliquedickey12, thank you for taking the time to leave a review for us at Ken Ganley Kia Medina. We're happy we could meet your expectations! Until the next time we meet, take care!

November 29, 2023

The service department is very efficient, customer oriented and extremely helpful. I appreciate their timeliness and work. More

by Anna
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle Whitman
Dec 01, 2023 -

Ken Ganley Kia Medina responded

Anna, thank you for your kind review; we are happy to pass along your comments to the team here at Ken Ganley Kia Medina! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

November 28, 2023

The experience was wonderful. Everyone was friendly and efficient!! I would highly recommend this place to everyone. More

by Brandare1999
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lance Bell, AJ Wright
Dec 01, 2023 -

Ken Ganley Kia Medina responded

Brandare1999, we're glad you had such a wonderful experience with us! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

November 28, 2023

Liars cheats deceitful manipulative since I bought my car in 2020 they have did something deceitful. My motor went out 2 1/2 months after I bought the car they replaced it with a used rebuilt motor which dec More

by Charbe69
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Adams, Dorea Kellem, Nik Nageotte, Nate Stalnaker, Tessa Thomas
Dec 05, 2023 -

Ken Ganley Kia Medina responded

Charbe69, we work hard to provide a fantastic experience to everyone. It's discouraging to see that you had a negative experience. We appreciate you bringing this experience to our attention. We appreciate you bringing this experience to our attention. If you are willing, please contact us at (234)343-0917 so we can work towards a resolution. We look forward to hearing from you.

November 28, 2023

Very clean friendly staff my dealer Barry was great and efficient. The wait time was reasonable from the start to finish.. More

by jessiecapaul
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Barry Urban, Kenny Ganley Jr.
Dec 01, 2023 -

Ken Ganley Kia Medina responded

Hi Jessiecapaul, we are very happy to have provided you with such a positive experience! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Ken Ganley Kia Medina!

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