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Ken Ganley Kia Medina

Medina, OH

4.8
1,292 Reviews

2925 Medina Rd

Medina, OH

44256

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Showing 1,292 reviews

November 05, 2023

Very friendly and willing to work with you. Very responsive. I would buy from them again. More

by Rick_ambrosetti
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lance Bell, Kenny Ganley Jr.
Nov 07, 2023 -

Ken Ganley Kia Medina responded

Rick_ambrosetti, thank you for your kind review; we are happy to pass along your comments to the team here at Ken Ganley Kia Medina! Until the next time we meet, take care!

November 04, 2023

Could not tell me how many months was left on my lease they said they had no way of knowing but they have the old contract there on file and someone there told me I had less than a month left and when I g More

by richg46
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Damon Swann
Nov 10, 2023 -

Ken Ganley Kia Medina responded

Richg46, thank you for leaving us feedback. We are disappointed to hear that your experience was not a positive one. Please contact us at (234)343-0917 when you have an opportunity, and we will be more than happy to try and turn your experience around.

November 04, 2023

Rachelle was wonderful. Knowledgeable and very caring. Was able to squeeze me in had dead battery, but found I needed front brakes also. More

by Carolanddoug820
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rachelle
Nov 07, 2023 -

Ken Ganley Kia Medina responded

Carolanddoug820, we are so pleased you enjoyed your visit with Rachelle here at Ken Ganley Kia Medina! We sincerely thank you for the positive review, and look forward to seeing you again soon!

November 03, 2023

They always are very thorough and professional. Even though they couldn’t be sure of why I had an odor in the car they still did what they thought could be causing it. More

by m.a.conlin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
This was the service department. His name was Kyle.
Nov 07, 2023 -

Ken Ganley Kia Medina responded

Hi M.a.conlin, thank you for taking the time to leave a review for us at Ken Ganley Kia Medina. We're happy we could meet your expectations! We are looking forward to being of service to you again in the future. Have an awesome day!

November 02, 2023

Matt Riley was the best. He took care of me and followed up 2 days in a row ! Matt is one of the best car salesman I’ve ever had. The whole staff was fast, friendly and effic More

by tma514
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Matt Riley , Dorea Kellem, Maria Antonace, AJ Wright, Tricia Ross
Nov 04, 2023 -

Ken Ganley Kia Medina responded

Tma514, we're glad to hear you enjoyed your visit with Matt and our team here at Ken Ganley Kia. Congratulations on your new ride, were excited for your next visit!

November 02, 2023

Best pricing compared to two other dealerships. Everyone was very friendly and helpful. More inventory compared to other dealerships. More

by shelly Ann
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Leo Bonilla, AJ Wright
Nov 04, 2023 -

Ken Ganley Kia Medina responded

Hi Shelly Ann, thank you for taking the time to leave a review for us at Ken Ganley Kia Medina. We're happy we could meet your expectations! Thank you for being the best part of Ken Ganley Kia!

November 02, 2023

Salesman Barry was very helpful and made sure to be available to answer any questions I had and took his time and was not pushy More

by tracylinek
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Barry Urban
Nov 04, 2023 -

Ken Ganley Kia Medina responded

Tracylinek, thanks for your praise and kind comments about Barry and our team. If you ever need anything else, please feel free to give us a call or stop by. Congratulations and have an awesome day!

November 01, 2023

I was greeted with a salesman shortly after arriving. We were off on a test drive shortly after that. Friendly people and great atmosphere. More

by Matt
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Maria Antonace, Damon Swann
Nov 03, 2023 -

Ken Ganley Kia Medina responded

Matt, we strive for 100% satisfaction, and it is great to see you had such a positive experience here at Ken Ganley Kia Medina. We are looking forward to your next visit with us!

November 01, 2023

Willie was our service person. He was amazing! You need more people like him! We felt like he cared about us and our needs! More

by Ron
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Willie
Nov 03, 2023 -

Ken Ganley Kia Medina responded

Hi Ron, we are very happy to have provided you with such a positive experience! Will and our team strive to deliver an excellent experience, and are thrilled you found this to be the case during your visit. If you have further needs or questions, please reach out!

October 31, 2023

The service writer was friendly and very informative. I appreciated his honesty with me and the advised service neeeded for my next visit. More

by amw73168
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Will in service dept
Nov 02, 2023 -

Ken Ganley Kia Medina responded

Amw73168, your wonderful feedback and rating mean a lot to us. We are thrilled to hear that the service experience was friendly and informative! We'll see you next time! -Your Ken Ganley Kia Friends

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