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Ken Ganley Kia Medina

Medina, OH

4.8
1,327 Reviews

2925 Medina Rd

Medina, OH

44256

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Showing 1,327 reviews

November 13, 2023

Salesman- Bryan Harvey, did not know even the basics of the vehicle. I came there to buy a car, and almost left anyway. They did not try to accommodate my schedule for picking up the car. They did not u More

by Disappointed Buyer
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Tad Ries, Bryan Harvey
Nov 16, 2023 -

Ken Ganley Kia Medina responded

Disappointed Buyer, we regret to hear that you had a negative experience with us, but would appreciate the chance to turn your experience around. We would like to have a better understanding about your experience. Please reach out to us at (234)343-0917 at your earliest convenience and we will do our best to resolve this with you.

November 13, 2023

Everyone is polite and friendly. The ability to schedule a service appointment online is very convenient. More

by bwoodruff
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cordale Walls
Nov 16, 2023 -

Ken Ganley Kia Medina responded

Bwoodruff, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Ken Ganley Kia Medina. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

November 12, 2023

Great experience! ! Everyone I came in contact with was pleasant. Kyle and John in service are fantastic!! Great customer service!! More

by sherry.sj3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle
Nov 14, 2023 -

Ken Ganley Kia Medina responded

Sherry.sj3, we're so glad that we were able to go above and beyond your expectations! We sincerely thank you for the positive review, and look forward to seeing you again soon!- Your Ken Ganley Kia Friends

November 12, 2023

So kind and helpful. They always seem to go out of their way to make it a great experience! More

by Gbball42
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Employee
Nov 14, 2023 -

Ken Ganley Kia Medina responded

Hi Gbball42, thank you for taking the time to leave a review for us at Ken Ganley Kia Medina. We're happy we could meet your expectations! Please don't hesitate to reach out if there's anything additional we can do for you.

November 10, 2023

They are friendly and have the best prices around I would definitely recommend them to anyone More

by zygland
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nate Stalnaker, Cordale Walls
Nov 11, 2023 -

Ken Ganley Kia Medina responded

Zygland, we're glad you had such a wonderful experience with us! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

November 10, 2023

During my recent oil change, Jarrod helped me determine what my car needed and assess future needs like tires and maintenance at 30K miles. More

by HannahGerspacher
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jarrod Braucher
November 10, 2023

Super clean dealership very friendly people very knowledgeable people. They even explained everything that was needed to be done on the car and then finish they washed it and walk me out to my car More

by c_seese
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
Nov 11, 2023 -

Ken Ganley Kia Medina responded

C_seese, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Ken Ganley Kia Medina. We hope to be of service to you again in the future. Best wishes, Ken Ganley Kia Medina

November 09, 2023

Always friendly. Detail oriented and they take the time to explain things to you. Never had a problem with here More

by shumarheather
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
Nov 11, 2023 -

Ken Ganley Kia Medina responded

Hi Shumarheather, thank you for taking the time to leave a review for us at Ken Ganley Kia Medina. We're happy we could meet your expectations! We look forward to your next visit! Take care!

November 08, 2023

Ken Ganley Kia provides Outstanding customer service in both the sales and service departments. I would recommend them for the purchase of a vehicle and for service/maintenance on your vehicle. More

by KaraD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle in the service department
Nov 10, 2023 -

Ken Ganley Kia Medina responded

Karad, we're so glad that we were able to go above and beyond your expectations! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

November 08, 2023

Everyone at the dealership is so nice caring and helpful. I love this dealership. Highly recommend. More

by Tammyromanski
Workmanship
Recommend Dealer
Yes
Employees Worked With
Service kermon
Nov 10, 2023 -

Ken Ganley Kia Medina responded

Tammyromanski, reviews like this give us motivation and help us ensure we provide high-quality care. We're looking forward to your next visit with us, have an awesome day!

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