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Ken Ganley Kia Medina

Medina, OH

Overview
Reviews
Vehicles
4.8
1,345 Reviews
Call Dealership (330) 721-9500
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2925 Medina Rd

Medina, OH

44256

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Showing 1,345 reviews

November 27, 2023

Very Pleasant Professional atmosphere! Sales team (Barry) including Manager (Nate) were very Helpful and informative! More

by 1alifares
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Barry Urban, Nate Stalnaker
Report | Print
Dec 01, 2023 -

Ken Ganley Kia Medina responded

Hi 1alifares, thank you for taking the time to leave a review for us at Ken Ganley Kia Medina. We're happy we could meet your expectations! We look forward to your next visit! Take care!

November 26, 2023

I have had overall satisfactory service but on a recent service visit 4 bolts underneath the car were not replaced. I left on a long trip only to discover the piece these bolts are supposed to hold in pla More

by mollij
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
N/A
Report | Print
Nov 28, 2023 -

Ken Ganley Kia Medina responded

Thank you for your feedback. We are sorry that your experience at Ken Ganley Kia Medina did not meet your expectations. We would like to discuss this matter further to help address your concerns to the best of our abilities. Please contact us at (234)343-0917 when you have an opportunity, and we will be more than happy to try and turn your experience around. Thank you again for your feedback. It helps us to get even better.

November 25, 2023

Was greeted right away very friendly service completed in less.than a hour.even walked me to my car More

by farrwilliam1983
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marvin Coleman
Report | Print
Nov 28, 2023 -

Ken Ganley Kia Medina responded

Hi Farrwilliam1983, we are very happy to have provided you with such a positive experience! If you ever need anything else, please feel free to give us a call or stop by. Have an awesome day!

November 23, 2023

Associates at this location are always kind and courteous. Very thorough and patient. The waiting area is clean and bright and I always look forward to the hot chocolate. More

by Canilucas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service associate
Report | Print
Nov 25, 2023 -

Ken Ganley Kia Medina responded

Canilucas, thank you for your kind review; we are happy to pass along your amazing comments to the team here at Ken Ganley Kia Medina! We look forward to your next visit! Take care!

November 22, 2023

Overall good experience. Barry Urban did a great job and was very helpful. Enjoyed it More

by cooperjunior1963
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Barry Urban, Nik Nageotte
Report | Print
Nov 25, 2023 -

Ken Ganley Kia Medina responded

Cooperjunior1963, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Ken Ganley Kia Medina. Please let us know if there is anything else we can do for you; we are more than happy to help!

November 22, 2023

Service REP WAS AWESOME, HE WAS VERY DETAILED IN EXPLAINING EVERYTHING AND HE WAS FANTASTIC. More

by Dick DUDLEY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
Report | Print
Nov 25, 2023 -

Ken Ganley Kia Medina responded

Hi Dick Dudley, thank you for taking the time to leave a review for us at Ken Ganley Kia Medina. We're happy we could meet your expectations! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience!

November 21, 2023

They did a good job, did not try to upsell me on anything, and did not claim to find anything wrong! More

by Durwin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dwayne
Report | Print
Nov 25, 2023 -

Ken Ganley Kia Medina responded

Durwin, we're glad to hear you enjoyed your visit. We sincerely thank you for the positive review, and look forward to seeing you again soon!

November 19, 2023

Very helpful to me during a difficult time for me as I recently lost my husband of 58 years More

by Karen_brant
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Leo Bonilla
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Nov 22, 2023 -

Ken Ganley Kia Medina responded

Hi Karen_brant, we are very happy to have provided you with such a positive experience! Thanks again for taking the time to leave us this information about your recent visit. Take care!

November 18, 2023

The People are nice put it took along time to get the oil change. Maybe because it was complementary. More

by Pothos
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service dept.
Report | Print
Nov 21, 2023 -

Ken Ganley Kia Medina responded

Pothos, we regret to hear that you had a negative experience with us, but would appreciate the chance to turn your experience around. Thank you for leaving feedback. Please reach out to us at (234)343-0917 so we may identify ways to improve your experience.

November 17, 2023

Will always goes above and beyond to take care of my car and my needs More

by hrfranklin3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wille williams
Report | Print
Nov 18, 2023 -

Ken Ganley Kia Medina responded

Hi Hrfranklin3! We're so happy we were able to help you out! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, please let us know!- Your Ken Ganley Kia Friends

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