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Ken Ganley Kia Medina

Medina, OH

4.8
1,345 Reviews

2925 Medina Rd

Medina, OH

44256

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Showing 1,345 reviews

November 01, 2023

Willie was our service person. He was amazing! You need more people like him! We felt like he cared about us and our needs! More

by Ron
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Willie
Nov 03, 2023 -

Ken Ganley Kia Medina responded

Hi Ron, we are very happy to have provided you with such a positive experience! Will and our team strive to deliver an excellent experience, and are thrilled you found this to be the case during your visit. If you have further needs or questions, please reach out!

November 01, 2023

I was greeted with a salesman shortly after arriving. We were off on a test drive shortly after that. Friendly people and great atmosphere. More

by Matt
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Maria Antonace, Damon Swann
Nov 03, 2023 -

Ken Ganley Kia Medina responded

Matt, we strive for 100% satisfaction, and it is great to see you had such a positive experience here at Ken Ganley Kia Medina. We are looking forward to your next visit with us!

October 31, 2023

This dealership has the most honest and professional personnel who really care about their customers. I have been doing business with them since it was Bill Doraty Kia, and I will continue buying my veh More

by esmall67
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Damon Swan, Nik Nageotte, Damon Swann
Nov 03, 2023 -

Ken Ganley Kia Medina responded

Esmall67, we're happy you found our staff to be so supportive during your experience here at Ken Ganley Kia Medina. Congratulations on your new ride, we'll see you soon!

October 31, 2023

Went in looking for a soul ending with a Kia Reo. love my new car. Marvin was knowledgeable and thorough it was a long day ended up with the right fit for me. More

by hmsmith325
Sales Price Transparency
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Marvin Coleman
Nov 02, 2023 -

Ken Ganley Kia Medina responded

Hmsmith325, we strive for 100% satisfaction, and it is great to see you had such a positive experience with Marvin here at Ken Ganley Kia Medina. Thank you again for letting our team know how we did! We look forward to helping again in the future. Congratulations!

October 31, 2023

This is the third engine in my Kia soul in 4 years. This dealership does not call or inform you of issues for weeks. I had to keep calling them. They only called after I called and was upset More

by eeq27
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Not listed
Nov 02, 2023 -

Ken Ganley Kia Medina responded

Eeq27, it's upsetting to hear that you did not receive the top-notch service we strive to provide. We would like to have a better understanding about your experience. Please reach out to us at (234-343-0917) at your earliest convenience and we will do our best to resolve this with you.

October 31, 2023

The service writer was friendly and very informative. I appreciated his honesty with me and the advised service neeeded for my next visit. More

by amw73168
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Will in service dept
Nov 02, 2023 -

Ken Ganley Kia Medina responded

Amw73168, your wonderful feedback and rating mean a lot to us. We are thrilled to hear that the service experience was friendly and informative! We'll see you next time! -Your Ken Ganley Kia Friends

October 31, 2023

Will Williams service specialist takes great care of my vehicle and provides great customer experience to all! More

by Papanics90
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Will Williams
Nov 02, 2023 -

Ken Ganley Kia Medina responded

Papanics90, we're so glad that we were able to go above and beyond your expectations! We are so happy to hear that Will in service give you the excellent experience we strive for here at ken Ganley Kia! We're looking forward to your next visit with us!

October 31, 2023

Great service as well as friendly staff. Always considerate of the customers time. Staff that assisted me by answering all the questions and concerns. More

by nickadams333
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service team
Nov 03, 2023 -

Ken Ganley Kia Medina responded

Nick, we appreciate your positive review about your recent experience with our service team! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Ken Ganley Kia Medina!

October 30, 2023

Service was good answered all my questions and was escorted to my car after the service was done. More

by JMD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adams in service
Nov 02, 2023 -

Ken Ganley Kia Medina responded

Jmd, we are so pleased you enjoyed your service visit! Thank you for choosing Ken Ganley Kia, we do hope we can be of assistance in the future. Take care!

October 30, 2023

Prompt service. Quality individuals to work through the car buying and trade in experience. Positive overall. More

by S6
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nigel and Taylor.
Nov 02, 2023 -

Ken Ganley Kia Medina responded

Hi S6, thank you for taking the time to leave a review for us at Ken Ganley Kia Medina. We're happy we could meet your expectations! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Ken Ganley Kia Medina!

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