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Ken Ganley Kia Medina

Medina, OH

4.8
1,328 Reviews

2925 Medina Rd

Medina, OH

44256

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Showing 1,328 reviews

October 17, 2023

Great customer service , everyone was extremely friendly and informative and accommodating, was able scheduled my oil change super easy with plenty available appts More

by RebbeccaCampbell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank Miller
Oct 20, 2023 -

Ken Ganley Kia Medina responded

Rebbeccacampbell, thank you for your kind words and this wonderful review! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Ken Ganley Kia Medina! Until the next time we meet, take care!

October 17, 2023

Great Service for the Service Managers when I initially called in to report issue and follow up calls from them and me to check on status.. Also smooth pick up and no issues for a major problem they helped More

by greekmike1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Managers
Oct 20, 2023 -

Ken Ganley Kia Medina responded

Greekmike1, we're happy to hear you had such a positive experience with our team! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!- Your Ken Ganley Kia friends

October 17, 2023

Our salesman Marvin was amazing! I highly recommend you ask for this man when you go! More

by Cfetty
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Marvin Coleman
Oct 20, 2023 -

Ken Ganley Kia Medina responded

Cfetty, thank you for your kind review; we are happy to pass along your comments to Marvin here at Ken Ganley Kia Medina! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

October 16, 2023

Keonta in Sales, Nate (Sale’s Manager), and Will in Service are ALL absolutely amazing!! More

by C. Bryant
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Will (Service), Nate Stalnaker, Keonta Bell
Oct 17, 2023 -

Ken Ganley Kia Medina responded

C. Bryant, we are so pleased you enjoyed your visit to Ken Ganley Kia Medina! Nate, Keonta and Will are thrilled to hear that they provided you with the excellence we stive for! We are always more than happy to assist you if anything else comes up. Take care!

October 16, 2023

It was good they were fast polite and explained everything answered my questions and walked me to my car More

by Gberlo1591
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle
Oct 17, 2023 -

Ken Ganley Kia Medina responded

Gberlo1591, thanks for your praise and kind comments about Kyle and our team. We're thrilled to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!-Your Ken Ganley Kia friends

October 16, 2023

I love this dealership. I drive almost a hour one way for service there. The staff is knowledgeable, through, quick and friendly. I will return. More

by hall.susan54
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Willie J. Williams Jr.
Oct 20, 2023 -

Ken Ganley Kia Medina responded

Hall.susan54, we are so pleased you enjoyed your visit to Ken Ganley Kia Medina! If you have any further questions, please give us a call. We're always happy to help!

October 16, 2023

Always very professional and courtesy is always number 1. Always very helpful and very understanding More

by Ssdelap
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jarrod Steven Brauche
Oct 20, 2023 -

Ken Ganley Kia Medina responded

Ssdelap, thank you for your kind review; we are happy to pass along your comments to Jarrod and the team here at Ken Ganley Kia Medina! Feel free to reach out to us if you need anything. Have a wonderful day.

October 16, 2023

Again, this dealership did me a huge favor by performing oil absorption test before my 1000 mi limit was up. From out of town, so it was urgent. Had to drive 20 of the 50 miles I had left because of the 3 p More

by Meemaw
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Adam's in service
Oct 20, 2023 -

Ken Ganley Kia Medina responded

Hi Meemaw, thank you for taking the time to leave a review for us at Ken Ganley Kia Medina. We're happy we could meet your expectations! If you have any further questions, please don't hesitate to reach out!

October 13, 2023

Service was very informative. Overall good experience. Waiting room clean it was a pleasant experience. More

by Akushner53
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Willie Williams
Oct 15, 2023 -

Ken Ganley Kia Medina responded

Akushner53, reviews like this give us motivation and help us ensure we provide high-quality care. If you ever need anything from us, please feel free to give us a call or stop by. Have an awesome day!

October 12, 2023

Excellent customer service. Very helpful, knowledgeable and friendly. I would certainly refer them to a friend More

by Cid
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service dept
Oct 16, 2023 -

Ken Ganley Kia Medina responded

Cid, we are so pleased you enjoyed your visit with us here at Ken Ganley Kia Medina! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

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