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Ken Ganley Kia Medina

Medina, OH

Overview
Reviews
Vehicles
4.8
1,327 Reviews
Call Dealership (330) 721-9500
View Awards

2925 Medina Rd

Medina, OH

44256

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Showing 1,327 reviews

October 11, 2023

Could work with you a little more on a problem Took me 5 calls to get it resolved More

by pjaul2003
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not sure
Report | Print
Oct 16, 2023 -

Ken Ganley Kia Medina responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!- Your Ken Ganley Kia friends

October 11, 2023

Ken Ganley Kia goes beyond normal to make you feel welcome. They work hard to find the car you want and after the sale Ken Ganley Kia takes care of your car in the service department. Thank you Ken Ga More

by purvis737
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dorea Kellem, Barry Urban, AJ Wright, Judy Wesner
Report | Print
Oct 16, 2023 -

Ken Ganley Kia Medina responded

Hi Purvis737! We're so happy we were able to help you out and give you the welcoming and caring experience we strive for! We look forward to helping you out with all of your vehicle needs!- Your Ken Ganley Kia Friends

October 10, 2023

atención excelente muy amable y responsable lo recomiendo a cualquier q necesite comprar auto. Gracias More

by vanessatorres112274
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Leo Bonilla
Report | Print
Oct 10, 2023 -

vanessatorres112274 responded

Hola Leo gracias por su atención

Oct 10, 2023 -

vanessatorres112274 responded

Gracias excelente equipo de trabajo

Oct 10, 2023 -

vanessatorres112274 responded

Serán recomendado a cualquier familiar o amigo q interese comprar un vehículo.

October 10, 2023

I do not appreciate that I was made to feel unreasonable for asking $8,000 for my trade-in (which was the KBB mid-range value). I was offered a measly $2,500 and had to fight for $4,000. Today, I see that m More

by Blah12345678910
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Tad Ries
Report | Print
Oct 16, 2023 -

Ken Ganley Kia Medina responded

Blah12345678910, we are disappointed to see your low star rating. If you could provide more information to us, we would be more than happy to try and make this situation better. We'd like the opportunity to turn your experience around. Please reach out to us at (330)-721-9500 at your earliest convenience to discuss how we can turn this experience into a positive one.

October 09, 2023

Always a positive experience. Oil change was done within the time frame quoted. Good job 👏 More

by melindasilliman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Mullins
Report | Print
Oct 12, 2023 -

Ken Ganley Kia Medina responded

Melinda, we're so glad that our service team here at Ken Ganley Kia was able to go above and beyond your expectations! We are always more than happy to assist you if anything else comes up. We hope you have a great day!

October 08, 2023

Easy going. Great deals. Willing to work with you and your price. People there from start to finish were nice, approachable, willing to listen and talk. Loved my More

by NCos
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nate and Ben, AJ Wright
Report | Print
Oct 12, 2023 -

Ken Ganley Kia Medina responded

Hi Ncos, thank you for taking the time to leave a review for us at Ken Ganley Kia Medina. We're happy we could meet your expectations! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience!

October 08, 2023

Everyone was very friendly and knowledgeable . Offered different option at the time my lease was up More

by mlpiazza
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Maria Antonace, Lance Bell, Judy Wesner
Report | Print
Oct 12, 2023 -

Ken Ganley Kia Medina responded

Mlpiazza, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Ken Ganley Kia Medina. We sincerely thank you for the positive review, and look forward to seeing you again soon!

October 07, 2023

Best dealership hospitality I have had. Damon was an absolute professional and went over and beyond to make my experience as easy abs enjoyable as possible. More

by heidijofarrell
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Damon Swann
Report | Print
Oct 10, 2023 -

Ken Ganley Kia Medina responded

Hi Heidijofarrell, we are very happy to have provided you with such a positive experience! Damon strives to provide all his customers with a top-notch experience, and it seems he did just that and more! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

October 06, 2023

This is the 4th vehicle leasted from them always been fair and courtesy in sales and service More

by rdejme
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Keonta Bell, AJ Wright
Report | Print
Oct 10, 2023 -

Ken Ganley Kia Medina responded

Rdejme, your satisfaction is our top priority here at Ken Ganley Kia Medina and we are thrilled to hear we provided you with such an amazing experience! We hope to be of service to you again in the future. Best wishes, Ken Ganley Kia Medina.

October 06, 2023

Always quick and efficient. Very good customer service! Definitely recommend going to them. We will definitely return More

by tothdelaney
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cordale Walls
Report | Print
Oct 10, 2023 -

Ken Ganley Kia Medina responded

Tothdelaney, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Ken Ganley Kia Medina. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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