Ken Ganley Kia Medina

Absolutely great. I was pleased with Leo our salesman he got me a car quick I was pleased with Leo our salesman he got me a car quick More

Recently got a detail on my car and they did a phenomenal job for half the cost of other detailers! job for half the cost of other detailers! More

Do not go on this dealer after closing, when I was there they have an armed security guard who was in his personal vehicle, which is not marked in anyway. He shines a bright flashlight in your eye uses very they have an armed security guard who was in his personal vehicle, which is not marked in anyway. He shines a bright flashlight in your eye uses very abusive language even after I told him I was there looking for a car because my lease was running out and also drew his weapon on me and tried to take my cell phone out of my hand after he realize I was recording. Talked with manage, showed him the video he literally was laughing the whole time he claims in disbelief. If I could give this place negative stars for the unprofessionalism I would, but unfortunately one is the lowest I can go, would not recommend this dealership to anybody! More

I had my car serviced today- routine maintenance, as well as a recall. Will greeted me with kindness and was very thorough in explaining everything that would be done. The work was completed efficiently and as a recall. Will greeted me with kindness and was very thorough in explaining everything that would be done. The work was completed efficiently and in a timely manner. Would definitely recommend! More

Purchased 2018 Soul love the car , but now they want my car to sell to someone else. I need my car. they do not understand that. I am retired worked hard to pay it off before. They can have my car if they car to sell to someone else. I need my car. they do not understand that. I am retired worked hard to pay it off before. They can have my car if they give me a new (2023 ) and I owe nothing since I can not afford it. If someone really wants the 2018 they should be willing to deal this. Also their commercial are very degrading to me as a female. More

We travel from Streetsboro to Medina because we really like the dealership. Their staff is always friendly and helpful. They do great work and don’t push services that you don’t need. They are the best! like the dealership. Their staff is always friendly and helpful. They do great work and don’t push services that you don’t need. They are the best! More

Friendly Professional Informative Knowledgeable Respectful Clean Hospitable Helpful Engaged Outgoing Fair Communication Answered questions Quality Integrity Respectful Clean Hospitable Helpful Engaged Outgoing Fair Communication Answered questions Quality Integrity More

The Service Advisor was outstanding and went above and beyond. The Service Techs who worked on my vehicle need to do a better job. On one occasion they lost my garage door opener (was replaced), and twice beyond. The Service Techs who worked on my vehicle need to do a better job. On one occasion they lost my garage door opener (was replaced), and twice they left grease/oil marks throughout the interior of our van all while breaking panel pieces (replaced). On another issue they removed leaves from our blower motor and just left them on the floor board. So great Service Advisors, but poor Tech. The Advisor and his Mgr did provide me with 2 free oil changes and filled up my gas tank for all of the inconveniences . More

Kyle was very helpful. Made the service wait tolerable. He advised how long the wait time would be but my wait time was even shorter. He was thorough Made the service wait tolerable. He advised how long the wait time would be but my wait time was even shorter. He was thorough More