Back

Ken Ganley Kia Medina

Medina, OH

4.8
1,309 Reviews

2925 Medina Rd

Medina, OH

44256

Directions

By Type

Showing 1,309 reviews

November 14, 2022

The service department was very knowledgeable and helpful for my car’s service. It was fast and I was kept in the loop. More

by lisaveneziano.70
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
Nov 26, 2022 -

Ken Ganley Kia Medina responded

Thank you!

November 14, 2022

We always had great service with all departments. Chadd Emerson is a great salesman. This is our 3rd car we bought and never have been disappointed. Service department is also great. We will always r More

by Rosek1959
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chad Emerson
Nov 26, 2022 -

Ken Ganley Kia Medina responded

Thank you!

October 25, 2022

if you like customer service, forget ganley kia in medina. once you sign the papers , finance dept doesn't want to talk to you. phone calls are not returned. i had to show up at the dealership to get More

by wallysdaughter
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Beau, alanzo in finance, Leo Bonilla
Aug 08, 2023 -

Ken Ganley Kia Medina responded

Wallysdaughter, we are disappointed to see your low star rating. If you could provide more information to us, we would be more than happy to try and make this situation better. We appreciate you bringing this experience to our attention. If you are willing, please contact us at (330) 721-9500 so we can work towards a resolution. We look forward to hearing from you.

October 15, 2022

i came into the dealership with some pretty tight markers to meet. leo worked very hard to get me the deal that i needed. he is also very pleasant and knowledgeable. after the purchase, leo made sure i under More

by wallysdaughter
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Leo Bonilla, Bryan Harvey
Aug 08, 2023 -

Ken Ganley Kia Medina responded

Wallysdaughter, thank you for sharing your experience. We hope to see you soon!

October 14, 2022

Tad Ries was efficient. He greeted me at the door. He didn’t just throw me in anything. I gave them a ballpark estimate and they got me right there. Didn’t waist my time! I More

by Gray
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tad Ries
Aug 08, 2023 -

Ken Ganley Kia Medina responded

Gray, we are so pleased you enjoyed your visit with Tad here at Ken Ganley Kia Medina! Congratulations on your beautiful new car, we look forward to seeing you again!

October 07, 2022

My salesman Tad was awesome, such a likeable loveable guy! Would recommend 10 out of 10 More

by Leah
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tad Ries
Oct 11, 2022 -

Ken Ganley Kia Medina responded

Thank you, Leah!

October 06, 2022

I had an excellent experience working with Chad Emerson. First off, he found the car I wanted, and I tried at 2 other dealerships, but they were saying months before it would come in and I needed it this pa More

by gtommy1771
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chad Emerson
Oct 11, 2022 -

Ken Ganley Kia Medina responded

Thank you so much! We are so happy to hear you had an exceptional experience with Chad.

October 06, 2022

If you want to work with the best salesman in the business, you have to go see Chad Emerson at Ken Ganley Kia. He got me into my car at a price that made sense. And he even got me top dollar for my More

by Jayne
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bo Hoover, Chad Emerson
Oct 11, 2022 -

Ken Ganley Kia Medina responded

Thank you for the review!

September 28, 2022

Leo Bonilla was amazing! Answered all questions, took his time. Very knowledgeable. Made waiting time easier. Coffee, water, snacks..all available while we waited. Ask for Le More

by India
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Leo Bonilla
Oct 13, 2022 -

Ken Ganley Kia Medina responded

Thank you!

September 21, 2022

Tad and Steve were so knowledgeable and helpful, and gave us a great deal on our new Telluride SX! More

by Judy
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Sawyer, GM, Tad Ries
Oct 10, 2022 -

Ken Ganley Kia Medina responded

Thank you!

...
85
...