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Ken Ganley Kia Medina

Medina, OH

4.8
1,309 Reviews

2925 Medina Rd

Medina, OH

44256

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Showing 1,309 reviews

January 27, 2022

Purchased a 2022 Kia Forte gt from them and traded my car in. Was told there was 6400 dollar difference that was fine went to do paperwork , just thrown in front of me real quick. Was never offered wheth More

by David
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Damon, DJ Deertz, Tessa Thomas
Feb 05, 2022 -

Ken Ganley Kia Medina responded

Hi, thank you for your feedback. We are sorry that your experience at Ken Ganley Kia did not meet your expectations. We would like to discuss this matter further to help address your concerns to the best of our abilities. Someone from our dealership will be reaching out to you very soon to address the issues. Thank you again for your feedback. It helps us to get even better."

January 18, 2022

Phenomenal Workers, great prices, amazing cars.. All around THE place to go to get the car you need the most!! More

by Jmay22
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Maria Antonace, Leo Bonilla, DJ Deertz, Barry Urban, Chad Emerson, Lance Bell, Tad Ries, Mike Harb, Ishmael Whitworth, Keonta Bell
Feb 03, 2022 -

Ken Ganley Kia Medina responded

Hi, we are very happy to have provided you with such a positive experience! We hope to be of service to you again in the future. Best wishes, Ken Ganley Kia

December 02, 2021

Spent many hours viewing online different SUV Brands. I decided to look at Hyundai/Santa Fe and KIA/Sorento. The decision was made to go with KIA. Upon arrival I was introduced to Leo Bonilla (sales cons More

by dave.lange
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Leo Bonilla, Nik Nageotte
Feb 03, 2022 -

Ken Ganley Kia Medina responded

Hello, we appreciate you taking the time to leave us this feedback. We look forward to your next visit! Take care!

November 01, 2021

My only issue with shopping for a vehicle via the internet is the inconsistency among the industry (among all dealerships nationwide) with regard to the carfax or experian vehicle history reports. S More

by jayv93
Recommend Dealer
Yes
Employees Worked With
Olga Maglakelidze
Feb 03, 2022 -

Ken Ganley Kia Medina responded

Hello, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

October 31, 2021

I’m in love with my 2022 Kia Sportage!! My first ever leased car, and my first ever Kia. Tad Ries at Ken Ganley Kia was the absolute best to work with — friendly, kind, and very patient with us. I would More

by Sherry
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John in Finance, Tad Ries
Feb 03, 2022 -

Ken Ganley Kia Medina responded

Hi Sherry, we're happy you found our staff to be so supportive during your experience here at Ken Ganley Kia. We look forward to your next visit! Take care!

October 10, 2021

The experience was easeful and non stressful with no pressure. All questions I had were answered quickly and professionally. More

by SUNSIS1953
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy Skinner...excellent
Feb 03, 2022 -

Ken Ganley Kia Medina responded

Hi, we are very happy to have provided you with such a positive experience! We look forward to your next visit! Take care!

October 06, 2021

Took car because check engine light was on. Was told I needed a very expensive part. I took it to my local car guy who found out from a different Kia dealership that it was under warranty therefore they s More

by Chaswillie33
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
No
Employees Worked With
Service Departments Brett Kochman
Feb 03, 2022 -

Ken Ganley Kia Medina responded

Hi, thank you for your feedback. We are sorry that your experience at Ken Ganley Kia did not meet your expectations. We would like to discuss this matter further to help address your concerns to the best of our abilities. Someone from our dealership will be reaching out to you very soon to address the issues. Thank you again for your feedback. It helps us to get even better.

October 02, 2021

Keonta made the experience enjoyable and smooth. We walked in on a weekend and walked out with our new car same day. More

by Fremmy
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Keonta Bell, David Wrice, Tessa Thomas
Feb 03, 2022 -

Ken Ganley Kia Medina responded

Hi Fremmy, thank you for your kind review; we are happy to pass along your comments to the team here at Ken Ganley Kia! We look forward to your next visit! Take care!

October 01, 2021

Excellent customer service, timely service, DQ next door :) Making people submit minimum of 15 words is a great way to not get any more reviews from me. Probably other people, too. Might want to reconsider More

by PIPPINFAN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service department
Feb 03, 2022 -

Ken Ganley Kia Medina responded

Hello, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

September 30, 2021

The staff at ken Hanley Kia was very friendly to work with and made it simple More

by SHUBBS0052
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chad Emerson
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