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Ken Ganley Kia Medina

Medina, OH

4.8
1,326 Reviews

2925 Medina Rd

Medina, OH

44256

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Showing 1,326 reviews

September 09, 2021

Since the dealership has changed ownership to Ganley it has not been the same. Have to fight to honor previous ownership deals. I bought 3 cars from Daugherty went to buy one from Ganley and was not trea More

by TONYATRYBUS2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Not sure
September 09, 2021

Been going there for all my needs since last yr for my new car there have been a lot of ups n downs but I finally got my car fixed after several months if waiting. Not too pleased on how I get my car bk b More

by Harleyoma, 6489
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Teigh was very good in what he does.
Sep 13, 2021 -

Ken Ganley Kia Medina responded

We are sorry to hear that. Please give us a call at (330)721-9500 extension 2147 and we will be happy to help you.

September 09, 2021

Fantastic experience. Fast friendly service. My oil change took less time than quoted. I was updated on my vehicles progress at every step in the process. More

by JESSEMAYFAIR
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ashlyn Rae Girard
Sep 13, 2021 -

Ken Ganley Kia Medina responded

Thanks for the review!

September 09, 2021

Service team was on time for the pre-scheduled appointment and completed my standard 5000 mile service in really good time. I was in and out in 30 minutes. They underpromised and overdelivered w More

by LUKE STAUFFER
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tad Ries
Sep 13, 2021 -

Ken Ganley Kia Medina responded

We are glad to hear that you had a positive experience with our service department!

September 09, 2021

Very nice place,lots of helpful people. The salesman and finance people are courteous and respectful to your needs and desire for the car you are looking for. More

by PWK52
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Lawson, Chad Emerson
September 09, 2021

Amazing experience everyone was great from the front desk all the way to service my car buying was the perfect ideal got me in and out without problems More

by SUPERSTAR.HALL456
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Leo Bonilla
September 09, 2021

I was charged $105.00 for 2 future oil changes& 2 tire rotations. That’s not free in my book!finally finished paperwork nic finally satisfied our desires More

by JEDASA
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nik Nageotte, David Wrice, AJ Wright
Sep 13, 2021 -

Ken Ganley Kia Medina responded

We are sorry to hear about the discrepancy. Please reach out to (330)721-9500 extension 2147 so we can rectify the situation.

September 09, 2021

Very good customer service from the car salesman to the finance accountant. The sales person had excellent communication and showed me everything on the operations of my Kia Soul. More

by PROVIDERS300
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Harvey, Lance Bell, Nate Stalnaker, AJ Wright
Sep 13, 2021 -

Ken Ganley Kia Medina responded

We are glad to hear that you had a great experience with our team!

September 08, 2021

Never any rental cars when work is being completed but at least they were willing to drive me home and pick me up since it was going to take over a hour for my scheduled appointment More

by Joliveros
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service Department
September 08, 2021

Staff is very nice, place ia always clean. Wait times are a little long but fortunately there are alot of.places to eat close by. More

by WACLARK3804
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dorea Kellem, Mike Harb, Brittany Kennard, Mariah Rohn, Judy Wesner
Sep 13, 2021 -

Ken Ganley Kia Medina responded

Thanks for the feedback!

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