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Ken Ganley Kia Mentor
Mentor, OH
1,682 Reviews
WELCOME TO KEN GANLEY KIA MENTOR, THE LEADING GREATER CLEVELAND KIA DEALER!
Are you in or around Mentor looking for a new vehicle that's leading the country in efficiency, style, and affordability? Have other Cleveland KIA dealerships frustrated you? For a new car buying experience, come check out our dealership and get the ideal auto buying experience. You can use our website to research all our new and pre-owned inventory. We make it easy for your to see all the latest KIA vehicles available and the great new vehicle specials we have to offer. Contact us today online www.kenganleykiamentor.com or by phone at 440-953-1000 and we'll be happy to help you learn more about your next vehicle!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:30 PM
Saturday 9:00 AM - 6:00 PM
Sunday 11:00 AM - 4:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 1,682 reviews
March 08, 2026
Purchased a 2024 Mazda CX-30 from this dealership and had a very disappointing experience. The vehicle was listed on the CARFAX as having been inspected by the dealer before being put up for sale. However, w a very disappointing experience. The vehicle was listed on the CARFAX as having been inspected by the dealer before being put up for sale. However, within 3 days of purchase, the car began displaying multiple serious warning messages including engine malfunction, dynamic stability control malfunction, and safety system errors. I visited the dealership expecting assistance given how quickly the issues appeared, but they refused to take responsibility because the vehicle was sold “as-is.” While I understand what “as-is” means, selling a vehicle that develops major electrical and safety warnings within days of purchase raises serious concerns about the inspection that was supposedly performed before listing the vehicle. I am currently pursuing diagnostics and exploring options through Mazda and consumer protection channels. I would strongly encourage potential buyers to have any vehicle from this dealership independently inspected before purchase. More
by Exiled22
March 04, 2026
I would highly recommend Marques to anyone that decides to go to Kia in Mentor. He was patient, very understanding and he explained everything I needed to know before purchasing my vehicle. I was hesitant to go to Kia in Mentor. He was patient, very understanding and he explained everything I needed to know before purchasing my vehicle. I was hesitant about purchasing another car but he reassured me that I was making the right decision on trading in my other cars. He took his time to make sure this is something I really wanted to do and it was! I don’t regret buying my New Kia thanks to Marques. Go to him !!!! He’s worth it and you would greatly appreciate him. I learned a lot on my car just from him … thank you More
by Itsjazzyy
Employees Worked With
February 16, 2026
Marques was exceptional in service. Provided all information necessary and requested, made my experience clear and concise while alleviating any pressure or stress in the decision makin Provided all information necessary and requested, made my experience clear and concise while alleviating any pressure or stress in the decision making process. Id recommend. More
by Malikbradley47
Employees Worked With
February 05, 2026
Although we had a rocky start once they changed the sales manager I was dealing with I got the car I wanted for the deal I wanted. Dominick and Nick were terrific. Tony not so much. Using funky math to an a manager I was dealing with I got the car I wanted for the deal I wanted. Dominick and Nick were terrific. Tony not so much. Using funky math to an accountant does not work. And continuing to push the same deal us not negotiating. Anyway in the end all is good. More
by Bboyza
Employees Worked With
January 26, 2026
I felt that I had to wait a bit to long to get checked in and I was the first one there and I was the first one there More
by fostersabrina501
January 10, 2026
Everyone there was very professional and friendly. I don't remember of the girl service advisor but she was great. I don't remember of the girl service advisor but she was great. More
by rclark1210
Employees Worked With
January 08, 2026
I had a great car buying experience at Ken Ganley Kia Mentor!! Donovan was absolutely amazing!! He and the finance manager,I believe his name is Mike,went above and beyond to make sure I drove my awes Mentor!! Donovan was absolutely amazing!! He and the finance manager,I believe his name is Mike,went above and beyond to make sure I drove my awesome 2015 Kia Soul home!! If you're looking for a vehicle I highly recommend Ken Ganley Kia Mentor!! Great people,great experience!! Thanks again guys!! You're awesome!! More
by debramorris47
Employees Worked With
Donovan
December 12, 2025
Hi Simon, I just wanted to say a huge thank you for all your help getting me into my new car. You were absolutely awesome throughout the whole process—patient, knowledgeable, and genuinely committed to all your help getting me into my new car. You were absolutely awesome throughout the whole process—patient, knowledgeable, and genuinely committed to making sure everything went smoothly. I really appreciate the time and care you put into it. Thanks again for making the experience such a great one! Best, Tyonnda Sanders More
by Tyonnda Sanders
November 29, 2025
Marques was great with what we needed. Very friendly and knowledgeable. Thank you for our new 2026 KIA Sorento. Very friendly and knowledgeable. Thank you for our new 2026 KIA Sorento. More
by alyssa1078
Employees Worked With
Other Employees :
Tony Dardis
November 12, 2025
My experience with Marques Moore was smooth sailing! !! We both got to fill a life's dream. I bought a car from my son and my son got me the best deal on my 2020 Cadillac XT6 I could ask for. And I'm !! We both got to fill a life's dream. I bought a car from my son and my son got me the best deal on my 2020 Cadillac XT6 I could ask for. And I'm not just saying this because he's my son. I know the same time and attention he gave me he'll give to everyone he meets. More
by Momma Moore
