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Ken Ganley Kia Mentor

Mentor, OH

Overview
Employees
Reviews
Vehicles
4.7
1,663 Reviews
WELCOME TO KEN GANLEY KIA MENTOR, THE LEADING GREATER CLEVELAND KIA DEALER! Are you in or around Mentor looking for a new vehicle that's leading the country in efficiency, style, and affordability? Have other Cleveland KIA dealerships frustrated you? For a new car buying experience, come check out our dealership and get the ideal auto buying experience. You can use our website to research all our new and pre-owned inventory. We make it easy for your to see all the latest KIA vehicles available and the great new vehicle specials we have to offer. Contact us today online www.kenganleykiamentor.com or by phone at 440-953-1000 and we'll be happy to help you learn more about your next vehicle!
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9090 Mentor Avenue

Mentor, OH

44060

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Showing 1,663 reviews

September 20, 2025

Very easy to deal with. Mick greeted me when I pulled in and got me set up for my appointment. No problems whatsoever. More

by dhiner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mick Lender
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Sep 22, 2025 -

Ken Ganley Kia Mentor responded

Dhiner, we're happy you found our staff to be so supportive during your experience here at Ken Ganley Kia Mentor. Please don't hesitate to reach out if there's anything additional we can do for you.

September 15, 2025

Terrible. Dont let then fix your car, it will come back with more issues. And they will have your car for months on end with NO repsonse when wanting an update More

by Mmschindler817
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Nate Ferris
1.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Snowden
1.0
This rating includes all reviews, with more weight given to recent reviews.
Kyle Eddy
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 17, 2025 -

Ken Ganley Kia Mentor responded

Hi, thank you for your feedback. We are sorry that your experience at Ken Ganley Kia Mentor did not meet your expectations. We would like to discuss this matter further to help address your concerns to the best of our abilities. Someone from our dealership will be reaching out to you very soon to address the issues. Thank you again for your feedback. It helps us to get even better.

September 12, 2025

Love him well rounded I will always come back for him he is the best More

by Charles.simmons0706
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Marques Moore
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 14, 2025 -

Ken Ganley Kia Mentor responded

Hi, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Ken Ganley Kia Mentor. We hope you have a great day!

September 02, 2025

Shane was VERY helpful and informative and not pushy which I very much appreciated. I would recommend my friends to purchase a Kia from the Mentor dealership More

by caquila234
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shane Goulette
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marley Kazeka
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 07, 2025 -

Ken Ganley Kia Mentor responded

Hello, thank you; we appreciate your feedback! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

September 02, 2025

Ken Ganley Kia made my experience purchasing my first car easy, exciting, and simple! Everyone explained every part of the process with care and expertise. I could not have had a better experience! More

by emmashaw
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Marques Moore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tony
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Sep 08, 2025 -

Ken Ganley Kia Mentor responded

Hi, we really appreciate your feedback! Please don't hesitate to reach out if there's anything additional we can do for you.

August 25, 2025

This service department NEVER returns a call. You have to go in in order to get any kind of update on your vehicle reair. Once the car was in the actual garage to be repaired the service went qu More

by mlbvallejos
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Brian Snowden
4.0
This rating includes all reviews, with more weight given to recent reviews.
Kyle Eddy
1.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
August 22, 2025

All the staff were friendly and helpful. Robert, the salesperson, listened well to what we wanted tried his best to please us. More

by Toomey-c
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jack Globokar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Abby Carlson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Pristas
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 25, 2025 -

Ken Ganley Kia Mentor responded

Hello Toomey, thank you; we appreciate your feedback! Please don't hesitate to reach out if there's anything additional we can do for you.

August 21, 2025

Worst service I have ever had in all the years I have had a car. More

by Blasko49
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Did not work with anyone - couldn’t get anyone to interact
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Aug 24, 2025 -

Ken Ganley Kia Mentor responded

Hello, thank you for your feedback. We are sorry that your experience at Ken Ganley Kia Mentor did not meet your expectations. We would like to discuss this matter further to help address your concerns to the best of our abilities. Someone from our dealership will be reaching out to you very soon to address the issues. Thank you again for your feedback. It helps us to get even better.

August 18, 2025

my experience with Marques was wonderful. I didn't think I could get a car I was about to buy a 15 yr old Elantra. BUT THAT MAN MARQUES. LET ME TELL YOU MAKES MIRACLES HAPPEN. Leaving out wi More

by emkoleszar
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeff Loschert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marques Moore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tony Dardis
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Aug 21, 2025 -

Ken Ganley Kia Mentor responded

Hi, we're happy to hear you had such a positive experience with our team! Feel free to reach out to us if you need anything. Have a wonderful day.

August 16, 2025

This dealer’s service center never answers the phone. My partners vehicle has been here for 3 weeks, no updates unless you call the front and ask for a manager. There are also no loaners available. I bel More

by elagucki
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Dee
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Aug 18, 2025 -

Ken Ganley Kia Mentor responded

Hi, thank you for your feedback. We are sorry that your experience at Ken Ganley Kia Mentor did not meet your expectations. We would like to discuss this matter further to help address your concerns to the best of our abilities. Someone from our dealership will be reaching out to you very soon to address the issues. Thank you again for your feedback. It helps us to get even better.

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