Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Ken Ganley Kia Mentor
Mentor, OH
1,594 Reviews
WELCOME TO KEN GANLEY KIA MENTOR, THE LEADING GREATER CLEVELAND KIA DEALER!
Are you in or around Mentor looking for a new vehicle that's leading the country in efficiency, style, and affordability? Have other Cleveland KIA dealerships frustrated you? For a new car buying experience, come check out our dealership and get the ideal auto buying experience. You can use our website to research all our new and pre-owned inventory. We make it easy for your to see all the latest KIA vehicles available and the great new vehicle specials we have to offer. Contact us today online www.kenganleykiamentor.com or by phone at 440-953-1000 and we'll be happy to help you learn more about your next vehicle!
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:30 PM
Saturday 9:00 AM - 6:00 PM
Sunday 11:00 AM - 4:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,594 reviews
June 19, 2025
Love my new Seltos! Process was relatively quick, dealers were helpful and caring. Facility was nice and the car is beautiful! Process was relatively quick, dealers were helpful and caring. Facility was nice and the car is beautiful! More
by Bellakov
Employees Worked With
June 19, 2025
Friendly, responsive people in the service department are always ready to listen to concerns, requests for extra assistance (i.e. cleaning the unreachable inside of the windshield) and problems. I have never always ready to listen to concerns, requests for extra assistance (i.e. cleaning the unreachable inside of the windshield) and problems. I have never had one, but I know they would help. I have bought two cars there, and will probably get the next one there, too. More
by hnasheldon33
Employees Worked With
Debby in service
June 18, 2025
The service waiting area was clean Kyle was courteous and pleasant, all the employees there seemed friendly. My end and out time was a plus, I will continue To use this dealership. I will also recommend i pleasant, all the employees there seemed friendly. My end and out time was a plus, I will continue To use this dealership. I will also recommend it to my family and friends. More
by Kcollins055
Employees Worked With
June 18, 2025
Erica is the ABSOLUTE best! ! She is why I continue to comeback! I just love her ! She is why I continue to comeback! I just love her More
by elhughes09
Employees Worked With
June 17, 2025
Top notch employees. Courteous and knowledgeable . Always find you an answer to your question. Came in for front brakes, but they said back ones were worse. So I got Courteous and knowledgeable . Always find you an answer to your question. Came in for front brakes, but they said back ones were worse. So I got the rear ones done. I was there maybe 3 hours tops. I'm relieved to have such a great team helping me with my vehicle maintenance . I love my KIA Soul ! More
by Gigi
Employees Worked With
Mike
June 16, 2025
very easy buying experience, Dmitry was an excellent help and made the process smooth. Easy transaction and made the process smooth. Easy transaction More
by asas1555
Employees Worked With
June 16, 2025
Had a great experience all the staff was very pleasant and quickly answered all my questions on financial and took the time to show me all the cool features and quickly answered all my questions on financial and took the time to show me all the cool features More
by Anthony Lee
Employees Worked With
June 14, 2025
Ryan, the sales guy was great. He helped detail our car as the dealer was short handed. Now, the finance lady at first was nice. She took us upstairs to discuss extra packages. He helped detail our car as the dealer was short handed. Now, the finance lady at first was nice. She took us upstairs to discuss extra packages. We respectfully declined but she was persistent. You can see her demeanor change as we still were declining these packages. She rudely said “fine” and was pointing and saying “sign here” with no explanation at all. She then said “show yourself out and I’ll be down in a minute” so we left and sat at our table. She came downstairs and as she walked by just handed us an envelope and kept walking. While we sat there we opened up the envelope to see they raised the sticker price $1,000 without mentioning a thing. We called over Nick the manager and gave us lame explanation and got up and walked to his office. This was so unpleasant and will never recommend this dealer. The experience with Ryan was great, he’s a keeper fyi. We loved the car and the experience until we entered into the final half hour with financial beat down with rude behavior. $1,000 isn’t the issue it’s how it was never pointed out, even Nick said they could have been more transparent. More
by Shady Finance Transaction
June 14, 2025
Personable. Really enjoyed his needs assessment to see what’s most important for my needs. Wasn’t pushy, respected what I was able and not able to do and got it Really enjoyed his needs assessment to see what’s most important for my needs. Wasn’t pushy, respected what I was able and not able to do and got it done. Marques is very transparent on the situation to help make the right decision. Thank your marques highly recommended. More
by jmfiorello53
