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Ken Ganley Kia Mentor

Mentor, OH

4.7
1,570 Reviews
WELCOME TO KEN GANLEY KIA MENTOR, THE LEADING GREATER CLEVELAND KIA DEALER! Are you in or around Mentor looking for a new vehicle that's leading the country in efficiency, style, and affordability? Have other Cleveland KIA dealerships frustrated you? For a new car buying experience, come check out our dealership and get the ideal auto buying experience. You can use our website to research all our new and pre-owned inventory. We make it easy for your to see all the latest KIA vehicles available and the great new vehicle specials we have to offer. Contact us today online www.kenganleykiamentor.com or by phone at 440-953-1000 and we'll be happy to help you learn more about your next vehicle!
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9090 Mentor Avenue

Mentor, OH

44060

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Showing 1,570 reviews

October 17, 2023

Everyone I dealt with was kind and friendly. John Henry made sure to go over every question I had with patience. More

by Kimdish1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tony Dardis, John Henry
Oct 19, 2023 -

Ken Ganley Kia Mentor responded

Hello, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

October 17, 2023

Friendly helpful sales staff put us at ease and assisted in brokering a good trade-in for the vehicle we really wanted. More

by lidalarrym
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Eugene Gritsenko
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zaid Alsaifi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tony Dardis
Oct 19, 2023 -

Ken Ganley Kia Mentor responded

Hi, we're so happy we were able to help you out! Please don't hesitate to reach out to us if there's anything more we can do!

October 15, 2023

A great dealership! Friendly faces welcomed us as we walked through the door. Everyone was so helpful and making the car-buying experience enjoyable. Will definitely buy More

by Amtalbott20
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nicholas Zaucha
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marley Kazeka
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sarah Bailey
Oct 17, 2023 -

Ken Ganley Kia Mentor responded

Hi, we are very happy to have provided you with such a positive experience! Thank you for your kind review; we are happy to pass along your comments to the team here at Ken Ganley Kia Mentor! Please let us know if there is anything else we can do for you; we are more than happy to help!

October 15, 2023

Service cares about you vehicle and wallet too. They didn't try to oversell me on services it thought I needed but could wait until next time. More

by snowman44077
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Arnoff
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hank Lamson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nate Ferris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Erica Hughes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Lindner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Snowden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Zach Piotrowski, Jason Baker, Michael Campola, Michael Ross
Oct 17, 2023 -

Ken Ganley Kia Mentor responded

Hi, we are very happy to have provided you with such a positive experience! Your wonderful feedback and rating mean a lot to us. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

October 15, 2023

The sign in was professional and easy the staff was friendly and courteous and knowledgeable very nice to deal with. More

by frey4775nancy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle Eddy
Oct 17, 2023 -

Ken Ganley Kia Mentor responded

Hi Nancy, thank you for your kind review; we are happy to pass along your comments to the team here at Ken Ganley Kia Mentor! Your wonderful feedback and rating mean a lot to us. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

October 14, 2023

3 times I have tried to have my heated seat fixed. The 1st time I went they didn’t schedule the electric technician to install the part. The 2nd attempt it was installed however they replaced the wron More

by eric.sucku
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Can’t remember specific names but I’ve worked with a few different technicians
Oct 17, 2023 -

Ken Ganley Kia Mentor responded

Hi Eric, we regret to hear that you had a negative experience with us, but would appreciate the chance to turn your experience around. Someone from our staff will be reaching out to you in the very near future.

October 13, 2023

Friendly,thorough and professional service. I had no issues either with scheduling or getting the work done. More

by nborstnik
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rebecca Banks
Oct 16, 2023 -

Ken Ganley Kia Mentor responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Ken Ganley Kia Mentor! Your wonderful feedback and rating mean a lot to us. Please let us know if there is anything else we can do for you; we are more than happy to help!

October 13, 2023

Very friendly and courteous staff. When I need service they get me in and out very quickly. More

by dlgrubbs
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Ross
Oct 16, 2023 -

Ken Ganley Kia Mentor responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Ken Ganley Kia Mentor! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

October 13, 2023

Did a great job for me and got me to a payment I wanted to be at. More

by ljoslin47
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Connors
Oct 16, 2023 -

Ken Ganley Kia Mentor responded

Hi, we are very happy to have provided you with such a positive experience! Your wonderful feedback and rating mean a lot to us. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

October 12, 2023

Zachary P, the service advisor, was very polite and helpful during my visit. He kept me informed all along. More

by joannoconnor
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zach Piotrowski
Oct 13, 2023 -

Ken Ganley Kia Mentor responded

Hi, we're happy you found our staff to be so supportive during your experience here at Ken Ganley Kia Mentor. If you have any further questions, please give us a call. We're always happy to help!

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