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412 Reviews of Ken Ganley Kia Mentor - Service Center
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August 10, 2015
Always pleasant and kind I love Mentor Kia, their service and sales are superior! I have purchased 7 cars from Kia of Mentor, I will miss Karen Grcar but look forward to conti I love Mentor Kia, their service and sales are superior! I have purchased 7 cars from Kia of Mentor, I will miss Karen Grcar but look forward to continuing the relationship. More
by wynetteb
Employees Worked With
Amber Burnett, David Fleischhauer
Helpful August 08, 2015
Car maintenance Brought car in for regular maintenance, but also had some concerns (car was making noise that sounded like a chain on a roller coaster. there was also Brought car in for regular maintenance, but also had some concerns (car was making noise that sounded like a chain on a roller coaster. there was also vehicle hesitation, air conditioning needed to be checked etc.). After car was brought back into service area, they found that an axle was leaking which was causing many of the problems. a new axle is being ordered and should be in next week. With this being a lengthy time for work to be done (was there for over 4 hours) maybe a loaner car should have been offered and I could have come back later in the day to pick up my car. More
by Ckristoff
Employees Worked With
Anthony Mazzocco
August 07, 2015
Always a pleasant visit All staff that I talk with are well informed about any service that may be needed on my vehicle, the atmosphere is comfortable. I will return All staff that I talk with are well informed about any service that may be needed on my vehicle, the atmosphere is comfortable. I will return More
by Darlene
Employees Worked With
Dan Foote, Amber Burnett, David Fleischhauer
August 04, 2015
Always friendly and informative with your car. Very good staff and I have found with my service, they want to make sure you are completely satisfied Very attentive and courteous. Thank You. Very good staff and I have found with my service, they want to make sure you are completely satisfied Very attentive and courteous. Thank You. More
by Dale
Employees Worked With
July 18, 2015
Good folks at Kia Service! They're always respectful, considerate, helpful, not pushy. I DO have to come back in this time, because they forgot to put a 'Next Oil Change Due _ They're always respectful, considerate, helpful, not pushy. I DO have to come back in this time, because they forgot to put a 'Next Oil Change Due ____' sticker on my windshield! Not a big deal, but I need that sticker up there! More
by Shirleyj77
Employees Worked With
Kenneth Fusselman
July 06, 2015
Fast sevice I purchased my vehicle from another Kia Dealership. I called 3 times to get service appointment. I cancelled the service because I felt something was I purchased my vehicle from another Kia Dealership. I called 3 times to get service appointment. I cancelled the service because I felt something was not going to work right. Got an appointment through your Dealership with one call in 5 minutes. More
by Abron123
Employees Worked With
Anthony Mazzocco
July 06, 2015
Great Folks at Kia! Cant say enough about the service or people at Kia of Mentor. Kind, considerate, and helpful are the words that come to my mind. Great job! Cant say enough about the service or people at Kia of Mentor. Kind, considerate, and helpful are the words that come to my mind. Great job! More
by MAssistant
Employees Worked With
Keith Vickers
June 29, 2015
Very happy with the service I received! David was without a doubt, the best service person I have ever dealt with. He was helpful, courteous and very professional. A "keeper" for sure! David was without a doubt, the best service person I have ever dealt with. He was helpful, courteous and very professional. A "keeper" for sure! More
by Birgid54
Employees Worked With
David Fleischhauer
June 26, 2015
Recall service By the time I walked the lot looking for my next Kia the service was done!! I have had 4 Kia's , all from this store By the time I walked the lot looking for my next Kia the service was done!! I have had 4 Kia's , all from this store More
by frank1kish
Employees Worked With
David Fleischhauer
June 25, 2015
As usual a happy customer Kenny was very helpful and professional. Always get great service and help from all the employees, weather i go in for a car wash or service on our 2 Kenny was very helpful and professional. Always get great service and help from all the employees, weather i go in for a car wash or service on our 2 kias. More
by kkenny37
Employees Worked With
Ken Fusselman
