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Ken Ganley Kia Mentor - Service Center

Mentor, OH

4.4
516 Reviews

516 Reviews of Ken Ganley Kia Mentor - Service Center

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January 05, 2023

Very pleasant experience with out ant pressure to purchase anything you did not want . Many options were explained but there was not any pressure in purchasing. More

by 03gramps
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zach Piotrowski
Jan 07, 2023 -

Ken Ganley Kia Mentor responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Ken Ganley Kia Mentor! We look forward to your next visit! Take care!

January 04, 2023

Straightforward experience through the entire process. Estimated price on work was correct, texting throughout process was convenient and I was able to pay my bill before coming to get my car. More

by NThoren205
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zach Piotrowski
Jan 06, 2023 -

Ken Ganley Kia Mentor responded

Hello there, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! Take care!

January 03, 2023

Erica is always AMAZING! She always takes great care of me and my service needs! I completely trust the service department to make sure my car is safe! More

by jnpsadams
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erica Hughes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 05, 2023 -

Ken Ganley Kia Mentor responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Ken Ganley Kia Mentor! Please don't hesitate to reach out if there's anything additional we can do for you.

December 31, 2022

Taken care of fast and service writer was very nice and helpful, I would go back More

by doughboysgrl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Ross
Jan 02, 2023 -

Ken Ganley Kia Mentor responded

Hi, we are very happy to have provided you with such a positive experience! We look forward to your next visit! Take care!

December 31, 2022

Mike Ross was was a class act. Went above and beyond to take care of us More

by Stevencwalczak
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Ross
Jan 02, 2023 -

Ken Ganley Kia Mentor responded

Hi, we're happy you found our staff to be so supportive during your experience here at Ken Ganley Kia Mentor. If you have any further questions, please give us a call. We're always happy to help!

December 30, 2022

Mock Lindner took care of me and my car. Very professional and in a timely manner. More

by hockeymom3037
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Lindner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 02, 2023 -

Ken Ganley Kia Mentor responded

Hi, we're happy you found our staff to be so supportive during your experience here at Ken Ganley Kia Mentor. If you're ever in need of more help, please let us know!

December 30, 2022

Appt was quick. Writer was very polite and knowledgeable .service was done quickly. Inspection was good. Michael the service writer kept us informed More

by Poker4us
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Ross
Jan 02, 2023 -

Ken Ganley Kia Mentor responded

Hi, we're happy you found our staff to be so supportive during your experience here at Ken Ganley Kia Mentor. If you have any further questions, please give us a call. We're always happy to help!

December 23, 2022

Great service. Will recommend to a friend. Was done when they said they would be . They were very courteous and helpful More

by dannydurf58
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nate Ferris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Zach Piotrowski
Dec 26, 2022 -

Ken Ganley Kia Mentor responded

Hi, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

December 20, 2022

Nate was very good at accommodating me and providing the car my Sportage needed. Thank you and have a very Merry Christmas More

by Cynthia (Cindy) Gorfido
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nate Ferris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 22, 2022 -

Ken Ganley Kia Mentor responded

Hi, we're happy to hear you had such a positive experience with our team! Please let us know if there is anything else we can do for you; we are more than happy to help! Take care!

June 12, 2022

Everyone there was really nice. It didn’t take that long for them to get my service finished. And they have comfy couches in the waiting room and a TV to watch. More

by dmhalko
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nate Ferris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Erica Hughes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Lindner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chelsey Padula, Zach Piotrowski, Jacob DeMeza, Michael Ross
Jun 14, 2022 -

Ken Ganley Kia Mentor responded

Hi, we are very happy to have provided you with such a positive experience! Thank you so much again for your feedback! We hope you have a great day!

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