Nate Ferris

Sarah was fantastic and very knowledgeable! ! I really appreciated her patience and ability to answer all questions about the different trim levels. ! I really appreciated her patience and ability to answer all questions about the different trim levels. More

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Very professional staff, the gentlemen that assisted me was helpful and very very customer focused. was helpful and very very customer focused. More

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Excellent service department,they get you in and out in the time specified.A Jon well done the time specified.A Jon well done More

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The dealership has changed since I bought my first car but the service dept and people are all still very nice and very helpful. Always making sure everything works and is has been done satisfactory. but the service dept and people are all still very nice and very helpful. Always making sure everything works and is has been done satisfactory. More

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Mentor kia staff are friendly and professional. I have needed to reschedule my service appointment, and Hank has been very helpful. I have needed to reschedule my service appointment, and Hank has been very helpful. More

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Quick and efficient service dept. staff was extremely helpful and pleasant to work with here staff was extremely helpful and pleasant to work with here More

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Ken Ganley did excellent job on my car. Things were done in a timely manner to my satisfaction Things were done in a timely manner to my satisfaction More

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I brought my car in for a recall and the techs were great. It only took 30 minutes and I was out the door! great. It only took 30 minutes and I was out the door! More

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I got there at 10:52 am with my toddler I sat in the car because it was cold. The lady kept checking in other cars until I rolled down the window and asked why was she skipping me? She only replied I am the because it was cold. The lady kept checking in other cars until I rolled down the window and asked why was she skipping me? She only replied I am the only one working! Which was a lie. Nate was there to help her. I did not catch her name. She allowed cars to go before me. I went to talk to the manager where he helped me right away! All she said was well you didn’t check in. I said you saw me and didn’t acknowledge me just kept passing by knowing I had a toddler I was trying to keep warm. Going to another dealership to get service next time. More

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Needed an emergency fix to keep my vehicle running and on the road. They got me in to service right away and fixed the problem. Fast, friendly service. the road. They got me in to service right away and fixed the problem. Fast, friendly service. More

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