Ken Ganley Kia of New Port Richey
New Port Richey, FL
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 11:00 AM - 4:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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I've bought two vehicles from this dealership and I live in Port Charlotte 132 miles away. Interested in a 2023 Kia Sorrento SX prestige. Called Catherine, the Internet person, who was always and still is h in Port Charlotte 132 miles away. Interested in a 2023 Kia Sorrento SX prestige. Called Catherine, the Internet person, who was always and still is helpful. I asked merely for the annual percentage rate that's all. But she told me my loyalty to her and the dealership was important and that she was going to try to get some agreeable figures. Got a call later from Bill Sizemore also excellent. Gave me a horrendous quote and he knew I would probably not go for it but I was a little disappointed a little bit more than a little that no one made an attempt and was not even interested. Not like the two prior times. Just disappointing only. I'm 75 and have a few serious issues healthwise, this will be my last car. One way or the other I will purchase a Sorrento of my choosing. Just wanted you to know that no effort was made even though it would've been futile. The first car was the same way and your manager came through and I bought. This dealership is always remain number one to me. More
Recently we were shopping for a new Kia and met Peter (Sales) and Skye (Finance) and due to their professionalism and personalities we were impressed and purchased the car, Due to an external issue with (Sales) and Skye (Finance) and due to their professionalism and personalities we were impressed and purchased the car, Due to an external issue with the car a part was needing replacement and a couple of weeks later Jennie called us from the Service Department and an appointment was scheduled for us to bring in the car (with a wait time quoted for about an hour). I drove to the dealership (little over an hour) and when I arrived the service drive was full of vehicles and the driver of the vehicle in front of me said he had been there for about 40 minutes and a "kid" checked him in and left him with the car. I waited for about 10 minutes and was checked in by the "kid", who stated Jennie was not there and I would have to check with another service advisor and see if they could help me. In entering the service area there was a lot of congestion, no service advisor available, customers standing around confused as to any viable procedure, and telling me the wait time was ridiculous. In trying to reach the Service Manager I was advised he was "not available". After arriving early for the appointment and waiting for about 50 minutes to have someone just talk to me I gave up and left. MY SUGGESTION - shop for a car at Ken Ganley Kia but go some where else for any service issues. We ended up contacting Kia and have contacted another dealership which offers loaners, Uber assistance, and manners. More
1030am appointment for engine light on, pulled into service lane. 2 1/2 hours later, my vehicle still in service lane. Not moved at all. Felt like they did not care at all. Got my keys, and left 45 m service lane. 2 1/2 hours later, my vehicle still in service lane. Not moved at all. Felt like they did not care at all. Got my keys, and left 45 min drive back home. It appears they don't care.. More
Our salesman Peter was the first to greet us, was friendly and even let us look at the vehicle while he was still finishing up a sale he was in the middle of. It was great first car buying experience friendly and even let us look at the vehicle while he was still finishing up a sale he was in the middle of. It was great first car buying experience and the whole process was done very quickly too More
Bill Sizemore was excellent! ! He was down to earth, easy to talk to, treated us like family, and we will definitely go back to Bill if we buy another Kia. ! He was down to earth, easy to talk to, treated us like family, and we will definitely go back to Bill if we buy another Kia. More
Anthony Diaz was fantastic to work with ! He made sure we were secure in what we were purchasing and that it was the right car for us! We will be back ! He made sure we were secure in what we were purchasing and that it was the right car for us! We will be back ! More
Low pressure sales, loved Robert Kim our sales person. Very knowledgeable. Appreciated that we could put a no risk deposit on an incoming car, that means a lot. Very knowledgeable. Appreciated that we could put a no risk deposit on an incoming car, that means a lot. More
My wife and I had a great experience with Kia. Best part was the no sales pressure approach. If so, my wife and I would have walked away and purchased the Mitsubishi Outlander that was waiting for Best part was the no sales pressure approach. If so, my wife and I would have walked away and purchased the Mitsubishi Outlander that was waiting for us to sign. For that reason we came back and purchased the vehicle. Had a great experience with Brandon, Carl, and Skye. Looking forward to buying more cars at Ken Ganley in the future. More