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Ken Ganley Kia of New Port Richey

New Port Richey, FL

Overview
Employees
Reviews
Vehicles
4.6
5,004 Reviews
There isn't a better brand than Kia, and there isn't a better place to buy them than Ken Ganley Kia of NPR. We believe in the Kia products that we sell and in the team that we have brought together to supply them here in New Port Richey. We have a huge selection of over 600 new Kia vehicles. No matter what you need, Kia will be there for you with their wonderful cars, SUVs, crossovers, and minivans. At Ken Ganley Kia we serve all of Pasco County and many other areas throughout the Tampa Bay area of West Central Florida including Wesley Chapel, Tampa, Clearwater, Spring Hill, St. Petersburg, and countless other communities. We also have a wonderful selection of high-quality used vehicles that will fit into any budget. If you are looking for a place to get your Kia service and warranty work done, then you have come to the right website. We can handle any service or maintenance that your Kia may need.
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5819 U.S. Hwy 19

New Port Richey, FL

34652

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Showing 5,004 reviews

June 11, 2025

Wonderfull! ! Very good service Billy made it simple and you could tell he knew what and how to do next More

by mscaplan44
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Skye Cheney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Botting
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Dabrowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Cihaner
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 13, 2025 -

Ken Ganley Kia of New Port Richey responded

Thank you so much for the kind words! We’re thrilled to hear that Billy made the process smooth and straightforward for you. His knowledge and dedication truly make a difference. Enjoy your new vehicle, and don’t hesitate to reach out if you need anything! 🚗👏

June 11, 2025

I would never recommend this dealership . Saw a few cars on the internet . They where not detailed , and the add extra $2450 crap packages to deals that half the items are covered with insura More

by carolann4o40
Recommend Dealer
No
Employees Worked With
Ella
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Jun 13, 2025 -

Ken Ganley Kia of New Port Richey responded

Thank you for taking the time to share your feedback—we’re genuinely sorry to hear about your experience. What you described does not reflect the standards we strive to maintain, and we understand your frustration. Vehicles listed online should be clean, operational, and ready for test drives, and transparency around pricing and any additional packages is something we take seriously. We’re especially disappointed to hear that a car you were interested in wasn’t even able to start, and that the dealership environment didn’t meet expectations. Your comments have been shared with our management team for immediate review and action. We never want a customer to feel misled or leave feeling their time was wasted. Thank you again for your honesty. If you’d ever consider giving us another opportunity, we’d love the chance to provide a better experience.

June 11, 2025

I feel confidence when I work with Brad Russ in the service department. He is friendly, attentive, and he really listens. He keeps me up to date on which services my car needs. More importantly, he More

by zitagustin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brad Russ
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Jun 13, 2025 -

Ken Ganley Kia of New Port Richey responded

Thank you so much for your thoughtful review! We’re thrilled to hear that Brad Russ has earned your confidence and trust. His honesty, attentiveness, and commitment to keeping you informed are exactly what we strive for in our service department. We’re lucky to have him on our team and even luckier to have customers like you. We look forward to continuing to care for your vehicle for many miles to come! 🚗👏

June 10, 2025

I bought a new car at a different dealership and they said I had 3 free oil changes. I called this dealership beforehand and gave them my information to set up the appointment. Whoever I spoke to tol More

by Oner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Michael Najuch
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 13, 2025 -

Ken Ganley Kia of New Port Richey responded

Thank you for sharing your experience—we truly apologize for the confusion and frustration it caused. We understand how important clear communication is, and we're sorry that the information you were given over the phone did not match what happened in store. Please know that we are addressing this internally and will be speaking with all team members involved to ensure everyone is aligned and properly informed moving forward. As a privately owned dealership, we are not required to honor offers or service agreements made by other dealerships. That said, the situation should have been communicated to you more clearly before your visit, and for that, we sincerely apologize. We appreciate your feedback—it helps us improve, and we hope you’ll consider giving us another opportunity to provide a better experience in the future.

June 10, 2025

I have always had a great experience with Ken Ganley Kia. They are always friendly and helpful. Everyone always has a smile and ready to give great customer service. More

by djinterlandi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eddie Aguayo
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Jun 13, 2025 -

Ken Ganley Kia of New Port Richey responded

Thank you so much for your kind words and continued support! We're thrilled to hear that you've consistently had great experiences with us. Our team takes pride in creating a welcoming and helpful environment, and it's wonderful to know that shines through. We truly appreciate you being part of the Ken Ganley Kia family! 😊🚗

June 10, 2025

Darnell was a pleasure and easy to work with really enjoyed the time we spent with him to buy our new car. More

by minkybeans8463
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
R. Darnell Washington
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 12, 2025 -

Ken Ganley Kia of New Port Richey responded

Thank you for the wonderful review! The team is thrilled to hear about the positive experience with Darnell. The business is appreciated, and the team looks forward to serving you again in the future! Katharine Stahl

June 10, 2025

Friendly, prompt, spacious waiting area, clean facilities, knowledgeable people, comfortable furniture, did work in the time they had estimsted. More

by Johnerd8989
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel DeAlmeida
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Jun 13, 2025 -

Ken Ganley Kia of New Port Richey responded

Thank you so much for the great feedback! We're happy to hear that you had a comfortable and efficient visit. Providing a clean, welcoming space and sticking to our time estimates are top priorities for us. We appreciate your kind words and look forward to seeing you again! 🚗😊

June 07, 2025

Darnell , Livia, and Badre, Mike were very helpful. Second car we’ve bought there. . First time Kia owners More

by tinka218
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
R. Darnell Washington
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Najuch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Livia
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Jun 12, 2025 -

Ken Ganley Kia of New Port Richey responded

Thank you so much for your continued trust and for choosing us for your second vehicle purchase! We’re excited to welcome you as first-time Kia owners, and we’re glad Darnell, Livia, Mike, and Badre made the experience a great one. Enjoy your new Kia—we’re always here if you need anything!

June 06, 2025

The sales representatives were friendly, knowledgeable and professional. They answered all of my questions and most importantly treated me with respect. More

by Sue
Recommend Dealer
Yes
Employees Worked With
Tony Cihaner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eric Bodmer
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Jun 10, 2025 -

Ken Ganley Kia of New Port Richey responded

Thank you for the kind words! We’re so glad to hear that our team provided a respectful, informative, and professional experience. Your satisfaction means everything to us, and we truly appreciate you choosing Ken Ganley Kia New Port Richey! – The Ken Ganley Kia New Port Richey Team

June 06, 2025

Eddie, was great and very informative, never left me wondering how much time I had and was always asking if I needed anything More

by Cinthiav669
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eddie
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Jun 10, 2025 -

Ken Ganley Kia of New Port Richey responded

Thank you for the great review! We're so glad to hear that Eddie took excellent care of you and kept you informed every step of the way. Providing a comfortable and transparent experience is what we strive for—Eddie will be thrilled to hear your feedback! – The Ken Ganley Kia New Port Richey Team

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