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Ken Ganley Nissan Mayfield

Mayfield Heights, OH

4.8
2,672 Reviews
Our new and used Nissan dealership in Mayfield Heights, Ohio is conveniently located near Cleveland and waiting to serve you. Our knowledgeable staff can go over the entire Nissan lineup to help you narrow down your car search or can get you scheduled for a service. Now is the time to handle all of your automotive needs, now is the time to visit Ken Ganley Nissan Mayfield!
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6060 Mayfield Rd

Mayfield Heights, OH

44124

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Showing 2,672 reviews

February 08, 2023

Very good service They performed maintenance on my Rogue Returned the car clean I was kept informed on the progress of service More

by STUARTBABIN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Yurczak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 11, 2023 -

Ken Ganley Nissan Mayfield responded

Hi, we are very happy to have provided you with such a positive experience! We hope to be of service to you again in the future. Best wishes, Ken Ganley Nissan Mayfield

February 08, 2023

Great service. Was in and out witching 40 minutes. Staff was very nice. Facility was clean! More

by TIMSULLEN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brent Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 10, 2023 -

Ken Ganley Nissan Mayfield responded

Hi Timsullen, thanks for your praise and kind comments about our team. If you have any further questions, please give us a call. We're always happy to help!

February 08, 2023

very good service to troubleshoot and solve a complicated problem with the electrical system on my Nissan Leaf More

by STEVEHENK1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Yurczak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Adam service manager 5 star
Feb 09, 2023 -

Ken Ganley Nissan Mayfield responded

Stevehenk1, we are so happy to read such a great review about Ken Ganley Nissan Mayfield!

February 08, 2023

I BROUGHT MY MOTHER CARE IN FOR AN OIL CHANGE AND I HAD SOME DIFFICULYT GETTIN INTO THE GARAGE, BUT MARK YOUKOVICH WAS AWESOME HE MADE MY VISIT SO INVITING More

by LUANNWHEAT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
mark Yurkovic
Feb 11, 2023 -

Ken Ganley Nissan Mayfield responded

Hi, we're happy you found our staff to be so supportive during your experience here at Ken Ganley Nissan Mayfield. We hope to be of service to you again in the future. Best wishes, Ken Ganley Nissan Mayfield

February 07, 2023

I am always satisfied when I go to Ken Ganley. The staff is friendly, knowledgeable and everyone is treated like family. Very welcoming establishment. More

by RBERRY.TOLC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Korey Kainec
Feb 09, 2023 -

Ken Ganley Nissan Mayfield responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

February 07, 2023

I brought my car in due to a recall. i called ahead to the parts department to make sure a part was there in case it needed to be installed. My appointment was only 30 minutes, and no More

by RMCN8458
Service Time
Recommend Dealer
Yes
Employees Worked With
Korey Kainec
Feb 09, 2023 -

Ken Ganley Nissan Mayfield responded

Hi Rmcn8458, we are very happy to have provided you with such a positive experience!

February 07, 2023

The service team at Ganley Nissan is top notch. They know what they're doing and keep my car well maintained. They are very easy to work with. More

by RVJ.ESQ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Yurczak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 09, 2023 -

Ken Ganley Nissan Mayfield responded

We appreciate your positive review about your recent experience with us!

February 06, 2023

Hey have always been a no nonsense and straightforward service center. They have always treated me with respect answered my questions without hassle. The office ladies also very kind and courteous! More

by JUDY.ROUSSELLE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brent Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Yurczak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 08, 2023 -

Ken Ganley Nissan Mayfield responded

Hi Judy.rousselle, thank you so much for your positive comments about Ken Ganley Nissan Mayfield!

Feb 08, 2023 -

Ken Ganley Nissan Mayfield responded

Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

February 06, 2023

I came for an oil change and tire rotation. The service tech put my car on the lift drained my oil and sat on his phone for 30 minutes before he came back to my car. It took over two hours to g More

by JULIASJONES7
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Brent Johnson
3.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Yurczak
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Korey Kainec
Feb 08, 2023 -

Ken Ganley Nissan Mayfield responded

Hi Juliasjones7, thank you for taking the time to let us know about your recent experience. We are disappointed to hear that you are not satisfied with your visit.

Feb 08, 2023 -

Ken Ganley Nissan Mayfield responded

Hi, thank you for your feedback. We are sorry that your experience at Ken Ganley Nissan Mayfield did not meet your expectations. We would like to discuss this matter further to help address your concerns to the best of our abilities. Someone from our dealership will be reaching out to you very soon to address the issues.

February 06, 2023

Everything from drop off to pick up was smooth, beyond SHOCKING was the service came in $35 less than I was quoted. Everyone was polite and professional. Keep up the good work! More

by NEILGOLDSMITH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brent Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Korey Kainec
Feb 08, 2023 -

Ken Ganley Nissan Mayfield responded

Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

Feb 08, 2023 -

Ken Ganley Nissan Mayfield responded

Neilgoldsmith, your satisfaction is our top priority.

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