Ken Ganley Nissan Mayfield
Mayfield Heights, OH
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Professional and courteous customer service given by all. I would come back for future service. I would come back for future service. More
Very friendly and knowledgeable, explained everything to our satisfaction and covered all vehicle operations and options our satisfaction and covered all vehicle operations and options More
My overall experience with Ken Ganley Nissan was/is better than any previous dealership I’ve dealt with but still lacking in some areas. I know that the lack of expedience in resolving the issues I’m better than any previous dealership I’ve dealt with but still lacking in some areas. I know that the lack of expedience in resolving the issues I’m experiencing is directly related to my not financing my car through the dealership. I am constantly “riding” my salesman, having to text or call him, in order to prod him into resolving all of the issues I’ve discovered. I have had this vehicle for only six days! On the more positive side, my salesman was very nice and respectful-I am a mature female-and he made me feel good about purchasing a vehicle from their dealership. The loan officer (Miranda) some how assumed that I was financing through their dealership and had the look of shock when I told her that I was probably going to finance through my bank! She then became “snarky” and expressed her frustration for already completing the paperwork that she assumed I would sign! (I couldn’t help but notice that all she had with her was her tablet and a stylus)! This is why I’ve rated Ken Ganley Nissan Mayfield as I have. I’ve experienced good and not-so-good things about this dealership. As of today, the sixth day with my newly-purchased car, I’m hoping they’ll take care of a large scratch but they won’t replace an “extra” part called a bumper protector. Yesterday, I had a locksmith at my home, making sure that the second fob that they created for my car would work properly. (This was their second attempt)! At least, my salesman got a cargo cover for my vehicle, even though that was listed under the “extras” category! That’s why it makes no sense to me that they wouldn’t take care of the bumper protector! Their policies are not consistent. Maybe if I had spent more money on the car and another year paying for it, by financing through their dealership, they would be taking better care of my issues? More
I was taken care of promptly and efficiently. Great service and good price. No complaints Great service and good price. No complaints More
K G nissan dealer located in Mayfield, Ohio is a nice dealer. They're friendly staff, starting from the salesperson Mr. Matt Kane including the financial officer Mr. Kamal. Both were friendly & accomod dealer. They're friendly staff, starting from the salesperson Mr. Matt Kane including the financial officer Mr. Kamal. Both were friendly & accomodating. They showed professionalism on dealing with customer. Mr Kane was knowlegeable on the vehicle, and did his best to answer all inquiries from test driving, trading my vehicle till the closing of the deal, All credit goes to Mr. Kane and Mr. Kamal. My family loved the 2022 pathfinder from KG nissan. Worth driving 3 hours to buy this Pathfinder..Would recommend this dealer to my family and friends. i also want to acknowledge Mr. Kane for mailing me some stuff i left behind on my traded hummer. Thank You. More
Very professional kind and caring. Eased my worries about buying a car. Everything was expedited. Eased my worries about buying a car. Everything was expedited. More
I love this dealership. They are fast, friendly, and efficient. Also they aren’t out to upsale you. And as long as the car wash is working they wash my car lol. They are fast, friendly, and efficient. Also they aren’t out to upsale you. And as long as the car wash is working they wash my car lol. More
I need technian to thoroughly inspect all service points on my vehicle. December appointment coolant check was missed! In March coolant was empty causing vehicle to ALL MOST OVER HEAT. on my vehicle. December appointment coolant check was missed! In March coolant was empty causing vehicle to ALL MOST OVER HEAT. More