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Ken Ganley Nissan Mayfield
Mayfield Heights, OH
2,672 Reviews
Our new and used Nissan dealership in Mayfield Heights, Ohio is conveniently located near Cleveland and waiting to serve you. Our knowledgeable staff can go over the entire Nissan lineup to help you narrow down your car search or can get you scheduled for a service. Now is the time to handle all of your automotive needs, now is the time to visit Ken Ganley Nissan Mayfield!
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This rating includes all dealership reviews, with more weight given to recent reviews.
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Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 2,672 reviews
Verified Customer
April 07, 2024
Great dealership I love the people's every one is so friendly Great Job keep up the work friendly Great Job keep up the work More
by JENNINGSL929
April 06, 2024
I took my car in for oil change. They did everything quickly and correctly I was out of there in less than an hour. They did everything quickly and correctly I was out of there in less than an hour. More
by RICHARDEEGG
April 05, 2024
My appointment went smooth. I was pleasantly surprised. I was expecting to wait a long time but was in and out in less than an hour! I was pleasantly surprised. I was expecting to wait a long time but was in and out in less than an hour! More
by ddamico1
Employees Worked With
Korey Kainec, Korey Kainec
April 05, 2024
Surprisingly easy. Bobby and Kamal were awesome. Quick and efficient. This is the 5th Nissan I have leased / purchased from Ganley. I will be back!! Bobby and Kamal were awesome. Quick and efficient. This is the 5th Nissan I have leased / purchased from Ganley. I will be back!! More
by ddamico1
Employees Worked With
Kamal Rida, Kamal Rida
April 04, 2024
The service department had my car for 9 days when they told me it would take 1 day for the repair. They said they didn’t have a loaner so I got a ride from my husband home . I dropped the car off Monday told me it would take 1 day for the repair. They said they didn’t have a loaner so I got a ride from my husband home . I dropped the car off Monday and had to call to see what was going on Wednesday. They had a loaner then that was dirty, 1/4 tank of gas a warning that the tires were low. They put air in the tire and I was on my way. They said they would call Thursday or Friday and did not . Everytime I called they had no idea what was going on with the car. When I finally talked to the supervisor he said they had to order another part and it wouldn’t be ready until Monday. The air light came on again so I had to go back in to get a loaner that I was told are hard to come by. This one smelled like a wet dog. I finally got a call Tuesday (day 9) that the car was done at 10:00. They had to do the paperwork and said I couldn’t come in to get it until after 4. They did apologize for the time it took but didn’t offer anything for the inconvenience. I had to ask for a free oil change . I told them on day one I needed an oil change which I confirmed was done when I called . They said yes but as I was leaving they chased me out to give me a sticker for the oil change they forgot to put on which means they didn’t really have the oil change done like they said so it’s a good thing I asked. This experience was a cluster and extremely inconvenient especially since my job is sales and my car is my office. I also don’t think I should have to manage my repair by repeatedly calling in to see what is going on, repeatedly have to go back for disgusting loaners and checking in to make sure they did everything I requested on day 1. More
by A.Grit
April 04, 2024
This is my 3rd lease over the past 5 years. Nissan has served me well. Bobby Bray was the best salesman. Nissan has served me well. Bobby Bray was the best salesman. More
by SISTACHRIS
April 04, 2024
Fast, friendly clean The facility was clean. The service was fast. Brent kept me well informed and was very friendly and pleasant The service was fast. Brent kept me well informed and was very friendly and pleasant More
by BONNIECRINER
