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Ken Ganley Nissan Mayfield
Mayfield Heights, OH
2,672 Reviews
Our new and used Nissan dealership in Mayfield Heights, Ohio is conveniently located near Cleveland and waiting to serve you. Our knowledgeable staff can go over the entire Nissan lineup to help you narrow down your car search or can get you scheduled for a service. Now is the time to handle all of your automotive needs, now is the time to visit Ken Ganley Nissan Mayfield!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 2,672 reviews
Verified Customer
February 04, 2024
First time I've ever questioned if I,over many years and 5 Nissans, if this is my service shop of preference Unless like past years experiences, where I felt like a valued customer of Nissan, I felt like I 5 Nissans, if this is my service shop of preference Unless like past years experiences, where I felt like a valued customer of Nissan, I felt like I was meeting with a deceptive salesman. When I was told I would have to pay for rubber around wheel well I stated car was under warranty. I then was told it had to be determined if it was my fault. I then relayed that two of my friends had the same issue (friends I had referred to Nissan and even recommended this service department over ones they were using). I then was told that I needed new tires. I stated that I have never had to replace tires even at the end of my 45,000 mile leases and thus far only had 20,000. I was told that they sell better tires than Nissan puts on their cars. I hope that Nissan has not resulted to putting subpar tires on to make more money I was told I would receive a call the next day when part came in. A week later I called and was told the part was in. More
by bkjt08
February 04, 2024
Friendly staff, efficient service The service staff was very friendly and attentive. My car was taken care of efficiently and without issue very friendly and attentive. My car was taken care of efficiently and without issue More
by HENDERSMITH2018
Employees Worked With
Korey Kainec, Korey Kainec
February 03, 2024
It is a family friendly dealership! From sales to service ... top notch! I will never go anywhere else! From sales to service ... top notch! I will never go anywhere else! More
by Rpatete22
February 03, 2024
Highly recommend, very helpful I appreciated their friendly customer service and will be going back. friendly customer service and will be going back. More
by ED.WARDMILR89
February 03, 2024
I was greeted right away. He explained exactly what to expect and the cost. Afterward, he explained exactly what was done and assured me that all was well with my Rogue Sport, He explained exactly what to expect and the cost. Afterward, he explained exactly what was done and assured me that all was well with my Rogue Sport, and directed me to the cashier. The appointment was quick! More
by AMALTRY
February 02, 2024
I am always satisfied when I come in for service I am always treated well always treated well More
by WESTHIPPS
February 02, 2024
Excellent Very friendly and professional great service Love the coffee machine bring back the cookies lol Love the coffee machine bring back the cookies lol More
by ABBYLAUER59
February 02, 2024
Excellent. Top Shelf. Professional. Every detail of my experience with both Carl and Brandon while leasing my new Rogue was superb. Top Shelf. Professional. Every detail of my experience with both Carl and Brandon while leasing my new Rogue was superb. More
by LDGORDO
Employees Worked With
Carl and Brandon
February 02, 2024
I came in knowing what I wanted, the car wasn't available but Brian found me something beyond my expectations and got me in my price range and I was able to take my car home a day after we figured everything but Brian found me something beyond my expectations and got me in my price range and I was able to take my car home a day after we figured everything out! More
by DMARTI1391
Employees Worked With
Brandon Boro, Brandon Boro
