Ken Ganley Nissan Mayfield - Service Center

Attentive team. Good communication. Always pleasant. Excellent work. Happy to recommend to others needing service. Excellent work. Happy to recommend to others needing service. More

Korey was very helpful and honest about my vehicle's needs. I appreciated his courtesy and professionalism. needs. I appreciated his courtesy and professionalism. More

I was very pleased with the service I received. I was particularly pleased with Brett. I was required to leave my car till the following day because the part needed was not available. Brett went out of h particularly pleased with Brett. I was required to leave my car till the following day because the part needed was not available. Brett went out of his way to get me a loaner car so I can get work the next morning. More

Thank you Korey for the excellent customer service you provided on my recent visit to Ganely Nissan. Your attention to detail, great communication skills and go getter attitude made my experience even be provided on my recent visit to Ganely Nissan. Your attention to detail, great communication skills and go getter attitude made my experience even better than I expected. More

Brett did everything we asked and was very courteous and efficient with all the work that was done. efficient with all the work that was done. More

I was in and out for my appt. in a timely manner & everyone was friendly. Thank you! everyone was friendly. Thank you! More

Very good service very timely in getting the work done and great customer service people and great customer service people More

They are Awesome!! I came in and had an Appt. They took my car in right away. I needed Brakes and Rotors. they fixed the car in about 2 hours. I did have to wait for my Rotors to come in but that was fine my car in right away. I needed Brakes and Rotors. they fixed the car in about 2 hours. I did have to wait for my Rotors to come in but that was fine with me. More

Entire staff is professional, friendly & knowledgeable. Korey Kainec took time to explain my recall concerns. Korey Kainec took time to explain my recall concerns. More

I brought my 2014 Nissan Altima SL in for servicing on 10/6 at 8:00am due to transmission related issues. I was on time for my appointment, checked in, made the service tech aware of my issues and was tol 10/6 at 8:00am due to transmission related issues. I was on time for my appointment, checked in, made the service tech aware of my issues and was told I would receive a call once they had a chance to get it in and take a look. At approx 4:00pm I called the service department because I hadn't heard back from anyone at that point. During that phone call I was told that I likely needed a transmission replacement and was quoted a cost of anywhere between $3,500 and $4,500 which is typical. However, since the analysis was not complete, the service tech would need to keep my vehicle overnight and I would receive an official quote in the morning. The overnight request was odd to me considering no repairs were being performed, just an analysis of the problem. The next morning around 11:00am I contacted the service department and was quoted a price of $6,200 for the transmission replacement, which I respectfully declined. The fact that I had to contact the service department twice to obtain the status of my vehicle and the astronomical quote I was given without justification, I can’t see myself returning to this establishment or recommending it To anyone. More