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Ken Ganley Nissan Mayfield - Service Center

Mayfield Heights, OH

4.8
1,554 Reviews

1,554 Reviews of Ken Ganley Nissan Mayfield - Service Center

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September 21, 2021

The best customer service. Brent at Ganley Service is the best! He went over and beyond. More

by Julie G.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brent Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 22, 2021 -

Ken Ganley Nissan Mayfield responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

September 17, 2021

Staff are always helpful and very pleasant. They make sure they give you the service you pay for. More

by Tiara_wendy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brent Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 21, 2021 -

Ken Ganley Nissan Mayfield responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

September 16, 2021

Excellent customer service from everyone as soon as I walk in the door. Thank you. More

by britanee.lashawn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Korey Kainec
Sep 18, 2021 -

Ken Ganley Nissan Mayfield responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

September 11, 2021

Top notch service department with top notch technicians. Friendly staff and very helpful. My recent visit to the service department was just amazing. Thank you for a great experience. Thanks to Brett and th More

by CASARONA6
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brent Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Yurczak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 14, 2021 -

Ken Ganley Nissan Mayfield responded

Hi Casarona6, we are very happy to have provided you with such a positive experience!

September 10, 2021

The service department completed my oil change in less than an hour. I was able to get in abs out on my lunch break. Korey provided great customer service and was very accommodating. More

by GMONEYREA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Korey Kainec
Sep 14, 2021 -

Ken Ganley Nissan Mayfield responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

September 10, 2021

Appointment time is always met. Easy in and out. Great customer service. Mechanic gives detailed evaluation of vehicle. Never any pressure for additional purchases. Coupons excepted. More

by fieldsbristol
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brent Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Yurczak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Korey Kainec
Sep 14, 2021 -

Ken Ganley Nissan Mayfield responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

September 09, 2021

I asked for only two things, an oil change and car wash. Of course the car wasn’t washed. Had to ask again. Would be nice to get it right the first time. More

by SPARDICKA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brent Johnson
3.0
This rating includes all reviews, with more weight given to recent reviews.
September 09, 2021

I liked the waiting area. Good wi-if and free coffee drinks. The service was completed quickly, and the staff was friendly and very thorough More

by Steve M
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brent Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Yurczak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Korey Kainec
September 08, 2021

I Leased a new Nissan car on my last visit and all my transactions went well .All the staff members that was working with me was Friendly and helpful. More

by PEARLDRAKEGEORGE
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank Sumpter IV
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : HUMPHREY , Holly Vansil
Sep 10, 2021 -

Ken Ganley Nissan Mayfield responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

Sep 10, 2021 -

PEARLDRAKEGEORGE responded

Thank you for excellent services and I Look forward for my future visits with Nissan .Be Blessed!

September 07, 2021

No real complaints, other than how long it took to get my vehicle back. The service desk was professional, but the technician was supposed to remove a hanging muffler shield. He said he didn't see it, but yo More

by kellywilliams54
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Korey Kainec
Sep 10, 2021 -

Ken Ganley Nissan Mayfield responded

Hello Kellywilliams54, we appreciate you taking the time to leave us this feedback.

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