Frank Sumpter IV
Frank Sumpter IV at Ken Ganley Nissan Mayfield
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Frank Sumpter IV

General Sales Manager

Ken Ganley Nissan Mayfield

6060 Mayfield Rd
Mayfield Heights, OH 44124

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4.9
151 Reviews

Industry Experience

14 yrs, 2 mos

4.9

151 Reviews

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151 Reviews of Frank Sumpter IV

April 30, 2024

Dealership Rating
Employee Rating

I like Gantry Nissan they are nice to you they fix your vehicle they do a very very good job and I'm pleasing happy with them More

by JACKIEOSBORN202
Service Price Transparency
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Service Time
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Recommend Dealer
Yes
May 03, 2024

Ken Ganley Nissan Mayfield responded

Hi Jackieosborn202, thank you for taking the time to leave a review for us at Ken Ganley Nissan Mayfield. We're happy we could meet your expectations!

April 29, 2024

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A great team of salespeople and technicians who are ready to answer all your questions and help in times of need. More

by ARTURVIKTOROV
Service Price Transparency
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Recommend Dealer
Yes
May 01, 2024

Ken Ganley Nissan Mayfield responded

Hi, we are very happy we could provide you with a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

January 19, 2024

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Really easy to schedule with. Accommodating, full service. Completely removes the hassle from buying a vehicle, financing, and scheduling. More

by SHALLOWAY01
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Michael Yurczak, Korey Kainec , Holly Vansil

Jan 20, 2024

Ken Ganley Nissan Mayfield responded

Hi, we are very happy to have provided you with such a positive experience! We sincerely thank you for the positive review, and look forward to seeing you again soon!

January 18, 2024

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Brent has an excellent skills very courteous and honest and informative. He is the man More

by KRIDA0
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Recommend Dealer
Yes
Jan 19, 2024

Ken Ganley Nissan Mayfield responded

Krida0, thank you for your kind words and this wonderful review! We hope to see you soon!

January 18, 2024

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Great People and Awesome Customer Service! I highly recommend Ken Ganley Nissan for your Car needs! More

by SANGEETHA_GOPIKRISHNA
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Recommend Dealer
Yes
Jan 19, 2024

Ken Ganley Nissan Mayfield responded

Hi, we're happy you found our staff to be so supportive during your experience here at Ken Ganley Nissan Mayfield. Thanks for the recommendation, and have an amazing day!

January 18, 2024

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I like the quality of customer service every timei go there they have a really good team of people to help anytime I have questions are need maintenance done on my vehicle More

by ADREBAMABOY
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Recommend Dealer
Yes
Jan 20, 2024

Ken Ganley Nissan Mayfield responded

Hi, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

January 18, 2024

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Amazing dealer respects their customers and will work with you to get you in the vehicle of your chose. More

by JCQLN_MORRIS
Service Price Transparency
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Recommend Dealer
Yes
Jan 20, 2024

Ken Ganley Nissan Mayfield responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

December 14, 2023

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The service center was great. I had no problem scheduling my appt. They were great and the time frame of service was wonderful. They were VERY kind and friendly upon my entering t More

by DOTFLEW
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Michael Yurczak , Holly Vansil

Dec 15, 2023

Ken Ganley Nissan Mayfield responded

Hi, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

November 23, 2023

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Employee Rating

I bought a car and I had to wait for a week for them to recertify it and then when I went and picked the car up the very next day I needed to bring the car back but I couldn't bring it back for two weeks t More

by BEN_W0
Sales Price Transparency
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Purchase Time
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Recommend Dealer
No

Other Employees Tagged: Carl Sapolin, Patti Takach , Holly Vansil

Nov 25, 2023

Ken Ganley Nissan Mayfield responded

Hi, thank you for your feedback. We are sorry that your experience at Ken Ganley Nissan Mayfield did not meet your expectations. We would like to discuss this matter further to help address your concerns to the best of our abilities. Someone from our dealership will be reaching out to you very soon to address the issues. Thank you again for your feedback. It helps us to get even better.

November 08, 2023

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I am at this Nissan more than I’d like to admit but no matter when I visit I always get positive energy ! More

by CIERRAWHITWORTH92
Service Price Transparency
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brent Johnson, Korey Kainec , Holly Vansil

Nov 10, 2023

Ken Ganley Nissan Mayfield responded

Hi Cierrawhitworth92, thank you for taking the time to leave a review for us at Ken Ganley Nissan Mayfield. We're happy we could meet your expectations! We hope to see you soon!

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