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Ken Ganley Nissan Mayfield - Service Center

Mayfield Heights, OH

4.8
1,554 Reviews

1,554 Reviews of Ken Ganley Nissan Mayfield - Service Center

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March 09, 2021

I went in last minute with a tire issue. The service area was very busy yet Corey was professional and took care of the problem in a timely manner. I was very satisfied with the people and efficiency of the More

by evelynd1223
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Korey Kainec
Mar 11, 2021 -

Ken Ganley Nissan Mayfield responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

March 06, 2021

From start to finish I was treated great and was giving information I was looking for. I was given options and break down and was very satisfied. More

by TANCREDIEDDIE2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carl Sapolin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Holly Vansil, Brandon Boro
Mar 11, 2021 -

Ken Ganley Nissan Mayfield responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

March 03, 2021

I had a little Waite other than that the service was good. The service tech really did a very good job getting my truck ready. More

by SQUAREONE40
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service tech who worked on my vehicle. I don't know her name.
Nov 10, 2021 -

SQUAREONE40 responded

This was a really overall great experience the service tech paid close attention to detail.

March 03, 2021

Service wouldn’t address a complaint for a possible bulletin diagnostic without insane high diagnostic fee. How about visual inspection some basic research if customer care is important. More

by VLADIMIR.PETERMAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Michael Yurczak
1.0
This rating includes all reviews, with more weight given to recent reviews.
March 02, 2021

Nice work a a a a a a a a a a a a a a a a a a a a a a a a More

by Suchaking
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brent Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 09, 2021 -

Ken Ganley Nissan Mayfield responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

March 01, 2021

Mike Y is awesome and always willing to go out of his way to help. I would buy another car at Ganley Mayfield just because the service department. Sales needs some help. More

by LINDSEY Brunetti Martz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Yurczak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike
Mar 09, 2021 -

Ken Ganley Nissan Mayfield responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

March 01, 2021

Quick and friendly service. Issues were taken care of in roughly an house and at a fair price. Was advised of potential future problems to look out for. More

by patrickd
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Korey Kainec
Mar 09, 2021 -

Ken Ganley Nissan Mayfield responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

February 26, 2021

I received price and I was asked about any issues or other service possibly needed. He answered all of my questions. He informed me of future work needed and cost. More

by PG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Korey Kainec
Mar 09, 2021 -

Ken Ganley Nissan Mayfield responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

February 25, 2021

Very kind and personal service. I appreciated their attention and effort to make time for me on short notice. I also had a nice talk with Jim Humphrey. More

by OHIOARNOLD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Yurczak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tom Papish, Korey Kainec
Mar 09, 2021 -

Ken Ganley Nissan Mayfield responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

February 23, 2021

Excellent service. Do not remember the service person’s name. Out in 1 hour. Got additional recommended work done the engine air filter replaced. He also answered a few questions I had More

by RMCN8458
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Yurczak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 25, 2021 -

Ken Ganley Nissan Mayfield responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

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