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Ken Ganley Nissan Mayfield - Service Center
Mayfield Heights, OH
1,554 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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1,554 Reviews of Ken Ganley Nissan Mayfield - Service Center
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February 09, 2024
Good Good no complaints did the work which was requested on Saturday Feb 3 2024 at the Mayfield location on Saturday Feb 3 2024 at the Mayfield location More
by KLISSA.THREAT
Verified Customer
February 09, 2024
good customer service, very friendly staff waiting room is clean, quiet and comfortable. fast service is clean, quiet and comfortable. fast service More
by emgurl1213
February 09, 2024
Very happy I was very impressed by the professionalism and courtesy I witnessed, not just to me ,but all the other customers waiting as well. I was consistently updated on the progress of my vehicle. Wait and courtesy I witnessed, not just to me ,but all the other customers waiting as well. I was consistently updated on the progress of my vehicle. Wait time was much shorter then I expected. Thank you More
by 3piggies
Employees Worked With
Korey Kainec, Korey Kainec
February 08, 2024
Ken Ganley Nissan went above and beyond with the service for my car. Also, Adam provided me with a car loaner during the time that my car was in the shop. Great customer service! for my car. Also, Adam provided me with a car loaner during the time that my car was in the shop. Great customer service! More
by H2JOAN
February 08, 2024
Good service had an appointment was taken on time Good customer service will keep bringing my vehicle there customer service will keep bringing my vehicle there More
by GINASCIPIONE
February 08, 2024
Korey was knowledgeable, friendly, & professional. I took my car in for an oil change and tire rotation. The appointment took about an hour and a half. Not bad for a busy Saturday! I took my car in for an oil change and tire rotation. The appointment took about an hour and a half. Not bad for a busy Saturday! More
by IPS
Employees Worked With
Korey Kainec, Korey Kainec
February 08, 2024
Asked to fix my key which was on recall and it was not addressed. Told to make an appointment for a later date. Gave coupon and was partially used but manager corrected after going over invoice. They also addressed. Told to make an appointment for a later date. Gave coupon and was partially used but manager corrected after going over invoice. They also charge a 2% surcharge on credit cards which is frustrating when you have expensive maintenance done on your car. They were apologetic but this is not the first time miscommunication and oversight has happened at this location. More
by Rachellewand
Employees Worked With
Korey Kainec, Korey Kainec
February 08, 2024
Courteous. Friendly. Thorough. Trustworthy My service was thorough and quick. Korey was friendly and kept me informed. He answered all of my questions and I fel Friendly. Thorough. Trustworthy My service was thorough and quick. Korey was friendly and kept me informed. He answered all of my questions and I felt that he was trustworthy More
by JOLINEVMANNING
Employees Worked With
Korey Kainec, Korey Kainec
February 08, 2024
I got what I came for but had to double check with the person at the service desk. He missed that I wanted both oil and in cabin air filters changed the first time I spoke with him but quickly corrected i person at the service desk. He missed that I wanted both oil and in cabin air filters changed the first time I spoke with him but quickly corrected it when I followed up to check what services he had put me down for. More
by VIVI7195
Employees Worked With
Korey Kainec, Korey Kainec
