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Ken Ganley Nissan Mayfield - Service Center

Mayfield Heights, OH

4.8
1,554 Reviews

1,554 Reviews of Ken Ganley Nissan Mayfield - Service Center

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February 07, 2024

Courteous and prompt service and all of the staff seem to be tuned into the customers. More

by ANGJAW22
Recommend Dealer
Yes
Employees Worked With
Michael Yurczak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Yurczak
Feb 10, 2024 -

Ken Ganley Nissan Mayfield responded

Hi, we are very happy to have provided you with such a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

February 07, 2024

Friendly,quick and did what was needed Told me everything was good on my car right now More

by EOLINN
Recommend Dealer
Yes
Employees Worked With
Brent Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brent Johnson
Feb 10, 2024 -

Ken Ganley Nissan Mayfield responded

Hi, we are very happy to have provided you with such a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

February 07, 2024

They were professional, kind, respectful, knowledgeable, and fair. I think them. The very best at what they do More

by PAMELA-SHIELDS
Recommend Dealer
Yes
Employees Worked With
Michael Yurczak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Yurczak
Feb 10, 2024 -

Ken Ganley Nissan Mayfield responded

Hi Pamela, your wonderful feedback and rating mean a lot to us. We are always more than happy to assist you if anything else comes up. Take care!

February 07, 2024

Service was quick and efficient. Only thing I was surprised the car wasn't washed after the service was completed More

by UNDERWOOD4
Recommend Dealer
Yes
Employees Worked With
Michael Yurczak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Yurczak
Feb 10, 2024 -

Ken Ganley Nissan Mayfield responded

Hi, we truly appreciate your honest feedback. Thank you for bringing this to our attention. We will use your comments to refine our efforts to ensure this issue does not happen again.

February 07, 2024

Friendly,quick and did what was needed Told me everything was good on my car right now More

by EOLINN
Recommend Dealer
Yes
Employees Worked With
Brent Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brent Johnson
Feb 10, 2024 -

Ken Ganley Nissan Mayfield responded

Hi, we are very happy to have provided you with such a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

February 06, 2024

Everything was very good until it came time to pay - I ended up needing brakes - my bill was $1,200. To see that you are adding 2% to use a credit card is repulsive! The average American doesn't have that More

by margaret_demany
Recommend Dealer
No
Employees Worked With
Korey Kainec, Korey Kainec
Feb 10, 2024 -

Ken Ganley Nissan Mayfield responded

Hi, thank you for your feedback. We are sorry that your experience at Ken Ganley Nissan Mayfield did not meet your expectations. We would like to discuss this matter further to help address your concerns to the best of our abilities. Someone from our dealership will be reaching out to you very soon to address the issues. Thank you again for your feedback. It helps us to get even better.

February 06, 2024

The best part was I was scheduled for a later date but they took me for a sooner day and they did a great job covering the recall keep up the good work More

by MICHAELWSTUBBS55
Recommend Dealer
Yes
Employees Worked With
Korey Kainec, Korey Kainec
Feb 10, 2024 -

Ken Ganley Nissan Mayfield responded

Hi, we are very happy to have provided you with such a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

February 06, 2024

AMAZING ALWAYS! ! They are the best in all areas from sales, finance and service Stop More

by JCCLEVE
Recommend Dealer
Yes
Employees Worked With
Korey Kainec, Korey Kainec
Feb 10, 2024 -

Ken Ganley Nissan Mayfield responded

Hi, we are so happy to read such a great review about Ken Ganley Nissan Mayfield! Feel free to reach out to us if you need anything. Have a wonderful day.

February 05, 2024

Always available and willing to help. Very reliable dealer! Ken Ganley Nissan is Always available and willing to help. It is a Very reliable dealer with great expertise! More

by StuartMuszynski
Recommend Dealer
Yes
Employees Worked With
Brent Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brent Johnson
Feb 06, 2024 -

Ken Ganley Nissan Mayfield responded

Hi Stuartmuszynski, thank you so much for your positive comments about Ken Ganley Nissan Mayfield! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

February 04, 2024

Everything was explained to me so that I understood what was being done and what repairs might be needed in the future. As of today, I am very happy with the work that was done. I fully trust Ganley Nissan More

by JWDAUBER
Recommend Dealer
Yes
Employees Worked With
Brent Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brent Johnson
Feb 06, 2024 -

Ken Ganley Nissan Mayfield responded

Hi Jwdauber, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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