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Ken Ganley Nissan Mayfield - Service Center

Mayfield Heights, OH

4.8
1,554 Reviews

1,554 Reviews of Ken Ganley Nissan Mayfield - Service Center

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February 04, 2024

First time I've ever questioned if I,over many years and 5 Nissans, if this is my service shop of preference Unless like past years experiences, where I felt like a valued customer of Nissan, I felt like I More

by bkjt08
Recommend Dealer
No
Employees Worked With
Brent Johnson
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brent Johnson
Feb 06, 2024 -

Ken Ganley Nissan Mayfield responded

Thank you for your feedback. We are sorry that your experience at Ken Ganley Nissan Mayfield did not meet your expectations. We would like to discuss this matter further to help address your concerns to the best of our abilities. Our service manager will be reaching out to you very soon to address the issues. Thank you again for your feedback. It helps us to get even better.

February 04, 2024

Friendly staff, efficient service The service staff was very friendly and attentive. My car was taken care of efficiently and without issue More

by HENDERSMITH2018
Recommend Dealer
Yes
Employees Worked With
Korey Kainec, Korey Kainec
Feb 06, 2024 -

Ken Ganley Nissan Mayfield responded

Hi Hendersmith2018, we are very happy to have provided you with such a positive experience! We hope to see you soon!

February 03, 2024

It is a family friendly dealership! From sales to service ... top notch! I will never go anywhere else! More

by Rpatete22
Recommend Dealer
Yes
Employees Worked With
Michael Yurczak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Yurczak
Feb 05, 2024 -

Ken Ganley Nissan Mayfield responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

February 03, 2024

Highly recommend, very helpful I appreciated their friendly customer service and will be going back. More

by ED.WARDMILR89
Recommend Dealer
Yes
Employees Worked With
Michael Yurczak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Yurczak
Feb 05, 2024 -

Ken Ganley Nissan Mayfield responded

Hi, we are very happy to have provided you with such a positive experience! Thanks for the recommendation, and have an amazing day!

February 03, 2024

I was greeted right away. He explained exactly what to expect and the cost. Afterward, he explained exactly what was done and assured me that all was well with my Rogue Sport, More

by AMALTRY
Recommend Dealer
Yes
Employees Worked With
Brent Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brent Johnson
Feb 03, 2024 -

Ken Ganley Nissan Mayfield responded

Hi Amaltry, we're happy you found our staff to be so supportive during your experience here at Ken Ganley Nissan Mayfield. Please let us know if there is anything else we can do for you; we are more than happy to help!

February 02, 2024

I am always satisfied when I come in for service I am always treated well More

by WESTHIPPS
Recommend Dealer
Yes
Employees Worked With
Brent Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brent Johnson
Feb 02, 2024 -

WESTHIPPS responded

I am always satisfied when I come in for service I am always treated well

Feb 04, 2024 -

Ken Ganley Nissan Mayfield responded

Hi, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Ken Ganley Nissan Mayfield. If you have any further questions, please give us a call. We're always happy to help!

February 02, 2024

Excellent Very friendly and professional great service Love the coffee machine bring back the cookies lol More

by ABBYLAUER59
Recommend Dealer
Yes
Employees Worked With
Brent Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brent Johnson
Feb 03, 2024 -

Ken Ganley Nissan Mayfield responded

Hi, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

February 02, 2024

Excellent. Top Shelf. Professional. Every detail of my experience with both Carl and Brandon while leasing my new Rogue was superb. More

by LDGORDO
Recommend Dealer
Yes
Employees Worked With
Carl and Brandon
Feb 03, 2024 -

Ken Ganley Nissan Mayfield responded

Hi, we're happy you found our staff to be so supportive during your experience here at Ken Ganley Nissan Mayfield. Please let us know if there is anything else we can do for you; we are more than happy to help!

February 01, 2024

As always my experience with Ganley was great. I never have bad issues with Ganley. More

by SHORTBROWN66
Recommend Dealer
Yes
Employees Worked With
Brent Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brent Johnson
Feb 02, 2024 -

Ken Ganley Nissan Mayfield responded

Hi, we are very happy we could provide you with a positive experience! If you have any further questions, please give us a call. We're always happy to help!

February 01, 2024

Always a pleasure when coming to this dealership. Never had a problem Friendly and courteous staff More

by Tribefan43
Recommend Dealer
Yes
Employees Worked With
Brent Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brent Johnson
Feb 02, 2024 -

Ken Ganley Nissan Mayfield responded

Hi, we're happy you found our staff to be so supportive during your experience here at Ken Ganley Nissan Mayfield. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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