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Ken Ganley Nissan Mayfield - Service Center

Mayfield Heights, OH

4.8
1,554 Reviews
Call Service Center (440) 449-9500

1,554 Reviews of Ken Ganley Nissan Mayfield - Service Center

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January 30, 2024

Very helpful and accommodating Got us the best deal for our Nissan Rogue Very respecfull More

by Cszeghy1955
Recommend Dealer
Yes
Employees Worked With
Matt Kane Brandon Boro
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Feb 01, 2024 -

Ken Ganley Nissan Mayfield responded

Hi, thank you so much for the positive review! Feel free to reach out to us if you need anything. Have a wonderful day.

January 30, 2024

I wish I could've afforded the quote giving to me regarding, repairing my brakes I wish I could've afforded the quote given to me regarding, repairing my brakes. Now I have to compare prices elsewher More

by ESTHERISAQTPIE
Recommend Dealer
Yes
Employees Worked With
Brent Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brent Johnson
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Feb 01, 2024 -

Ken Ganley Nissan Mayfield responded

Hi, thank you for your feedback. We are sorry that your experience at Ken Ganley Nissan Mayfield did not meet your expectations. We would like to discuss this matter further to help address your concerns to the best of our abilities. Someone from our dealership will be reaching out to you very soon to address the issues. Thank you again for your feedback. It helps us to get even better.

January 30, 2024

Super helpful, fast and very accommodating. All associates were very polite and helpful. Waiting area was also cozy. More

by SARAHKEBA593
Recommend Dealer
Yes
Employees Worked With
Michael Yurczak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Yurczak
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Feb 01, 2024 -

Ken Ganley Nissan Mayfield responded

Hi, your wonderful feedback and rating mean a lot to us. We look forward to your next visit! Take care!

January 30, 2024

Fastest oil change yet. It was nice to get a coupon for a cheaper oil change. Car wash was broken but was told I could come back for a free wash without appointment (I won't More

by AMANDA_MOWRY
Recommend Dealer
Yes
Employees Worked With
Brent Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brent Johnson
Report | Print
Feb 01, 2024 -

Ken Ganley Nissan Mayfield responded

Hello, we appreciate you taking the time to leave us this feedback. Please let us know if there is anything else we can do for you; we are more than happy to help!

January 30, 2024

Overall experience was great Brent is a pleasure to deal with And can count on him to be honest and not sell me anything I don't need More

by MJL23RLL19
Recommend Dealer
Yes
Employees Worked With
Brent Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brent Johnson
Report | Print
Feb 01, 2024 -

Ken Ganley Nissan Mayfield responded

Hi, thanks for your praise and kind comments about our team. Please don't hesitate to reach out to us if there's anything more we can do!

January 30, 2024

Very nice and professional no problems . Everyone was kind and I was taken care of immediately car was left overnight and ready the next day like I was told More

by CONNIE550
Recommend Dealer
Yes
Employees Worked With
Michael Yurczak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Yurczak
Report | Print
Feb 01, 2024 -

Ken Ganley Nissan Mayfield responded

Hello, we appreciate you taking the time to leave us this feedback. Please let us know if there is anything else we can do for you; we are more than happy to help!

January 30, 2024

Very efficient and very helpful. Brent is very knowledgeable and made my experience quite pleasant. More

by LYNNEBEHRMAN
Recommend Dealer
Yes
Employees Worked With
Brent Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brent Johnson
Report | Print
Feb 01, 2024 -

Ken Ganley Nissan Mayfield responded

Hi, we are very happy we could provide you with a positive experience! We hope to see you soon!

January 29, 2024

They are always awesome and provide a smooth service They put their customers first and I appreciate that. More

by RBERRY.TOLC
Recommend Dealer
Yes
Employees Worked With
Korey Kainec, Korey Kainec
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Jan 31, 2024 -

Ken Ganley Nissan Mayfield responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you. Take care!

January 29, 2024

Korey provided excellent customer service for an oil change at the Mayfield location. Korey is always courteous and professional. More

by Jpavlus63
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Korey Kainec, Korey Kainec
Report | Print
Jan 31, 2024 -

Ken Ganley Nissan Mayfield responded

Hi, thanks for highlighting some of our staff who helped make this such a great experience! Please let us know if there is anything else we can do for you; we are more than happy to help! Have a great day!

January 28, 2024

The dealership is full of nice people that care about their customers. Everyone seems to work well as a team in the service department to ensure my vehicle is efficient. More

by DEBREONA98
Recommend Dealer
Yes
Employees Worked With
Michael Yurczak
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Yurczak
Report | Print
Jan 30, 2024 -

Ken Ganley Nissan Mayfield responded

Hello, we're happy to hear you had such a positive experience with our team! Please let us know if there is anything else we can do for you; we are more than happy to help!

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