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Ken Ganley Nissan Mayfield - Service Center

Mayfield Heights, OH

4.8
1,554 Reviews

1,554 Reviews of Ken Ganley Nissan Mayfield - Service Center

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January 19, 2024

The work was done quickly and efficiently. The waiting room was comfortable and the dealership is nearby my home. I’m sure I will see you again soon. More

by Tim Keim
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Korey Kainec
Jan 20, 2024 -

Ken Ganley Nissan Mayfield responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

January 19, 2024

We had a good experience with the service performed on our vehicle.. This was our first appointment with the service department. It was nice for our salesman, Brian, to come over and say hello. More

by SF3690
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brent Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 21, 2024 -

Ken Ganley Nissan Mayfield responded

Hi Sf3690, thank you for taking the time to leave a review for us at Ken Ganley Nissan Mayfield. We're happy we could meet your expectations! Sf3690, thanks for taking the time to leave a review.

January 19, 2024

Very efficient check in process. Oil change performed quickly. Discount coupons applied. No cross selling of unnecessary services. More

by MSKERL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brent Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Yurczak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Korey Kainec
Jan 20, 2024 -

Ken Ganley Nissan Mayfield responded

Hi, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

January 19, 2024

I think Ken Ganley Nissan is the best dealership around from purchasing the vehicle the sales people, the finance people, and then we’ve had our car serviced a couple times all the gentleman in the service More

by Chevygirl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Yurczak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Darline, the cashier, Holly Vansil, Kamal Rida
Jan 21, 2024 -

Ken Ganley Nissan Mayfield responded

Chevygirl, thank you so much for your high rating! We sincerely thank you for the positive review, and look forward to seeing you again soon!

January 19, 2024

Great Work and completed in a timely manner. Nice summation of vehicle needs for maintenance More

by RMPIERCE1996
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Korey Kainec
Jan 21, 2024 -

Ken Ganley Nissan Mayfield responded

Rmpierce1996, thank you for your kind review; we are happy to pass along your comments to the team here at Ken Ganley Nissan Mayfield! We are always more than happy to assist you if anything else comes up. Take care!

January 18, 2024

Amazing dealer respects their customers and will work with you to get you in the vehicle of your chose. More

by JCQLN_MORRIS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank Sumpter IV
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brent Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Yurczak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Patti Takach
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Holly Vansil, Brandon Boro, Korey Kainec, Kamal Rida, Ian Behra, BECKY ROACH
Jan 20, 2024 -

Ken Ganley Nissan Mayfield responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

January 18, 2024

Bobby is a very good sale man he show you everything you need to know More

by MARVINBROWN342
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bobby Bray
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 20, 2024 -

Ken Ganley Nissan Mayfield responded

Hi, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

January 18, 2024

Excellent service and incredible staff. Patty and the other members of the service department always take great care of me and my Nissan Sentra. Also, Jim Humphrey in sales has sold me 6 Ni More

by WPRYDER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brent Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Yurczak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Patty, Korey Kainec
Jan 20, 2024 -

Ken Ganley Nissan Mayfield responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Ken Ganley Nissan Mayfield! We look forward to your next visit! Take care!

January 18, 2024

Ganley Nissan was efficient and helpful. The employee who worked with me was curt, short, dismissive, and disrespectful. I expected better customer service. More

by Olivia02
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brent Johnson
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 19, 2024 -

Ken Ganley Nissan Mayfield responded

Hi, thank you for your feedback. We are sorry that your experience at Ken Ganley Nissan Mayfield did not meet your expectations. We would like to discuss this matter further to help address your concerns to the best of our abilities. Someone from our dealership will be reaching out to you very soon to address the issues. Thank you again for your feedback. It helps us to get even better.

January 18, 2024

Very satisfied with the car we chose. It has met all of my expectations and more. More

by MARDON416
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brent Johnson
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kamal Rida, Ian Behra
Jan 20, 2024 -

Ken Ganley Nissan Mayfield responded

Hi, we are very happy to have provided you with such a positive experience! We look forward to your next visit! Take care!

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