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Ken Ganley Nissan Mayfield - Service Center

Mayfield Heights, OH

4.8
1,554 Reviews

1,554 Reviews of Ken Ganley Nissan Mayfield - Service Center

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October 29, 2023

Everyone at dealership is friendly, patient and knowledgeable. Speedy and quality services. Greetings are welcoming also. More

by BONNIECRINER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brent Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Yurczak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Korey Kainec
Oct 31, 2023 -

Ken Ganley Nissan Mayfield responded

Hi, thank you so much for the positive review! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

October 28, 2023

Great service in every aspect of the dealership. Work was completed fast and efficiently. Quality all around! More

by BROOXY99
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brent Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Patti Takach
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Carl Sapolin, Holly Vansil, Brandon Boro
Oct 31, 2023 -

Ken Ganley Nissan Mayfield responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

October 27, 2023

The process of purchasing my car was very smooth and the customer service was excellent More

by CODYLODY650
Recommend Dealer
Yes
Employees Worked With
Patti Takach
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Miranda was very nice, Brandon Boro, Korey Kainec
Oct 29, 2023 -

Ken Ganley Nissan Mayfield responded

Hi Codylody650! We're so happy we were able to help you out! We hope to see you soon!

October 27, 2023

Friendly staff that is willing to go the extra mile to help you have a great car buying experience. More

by Jake Saus
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Kane
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kamal Rida, Max Pipkin
Oct 29, 2023 -

Ken Ganley Nissan Mayfield responded

Thank you again for taking the time to let us know how we did. We hope you have a great day! Thanks again for taking the time to leave us this information about your recent visit. Take care!

October 26, 2023

Great job doing maintenance on my vehicle. Just an oil change and tire rotation but was good. More

by PMTRHL1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brent Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Yurczak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Korey Kainec
Oct 29, 2023 -

Ken Ganley Nissan Mayfield responded

Hi Pmtrhl1, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

October 25, 2023

Could have purchased a reservoir for $350 really wasn't needed. Salesman was not open for discussion and explanation. Had to extract information from him. Mechanic could have resolved situation by being a More

by HANLEY1016
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Korey Kainec
Oct 27, 2023 -

Ken Ganley Nissan Mayfield responded

Hanley1016, it's upsetting to hear that you did not receive the top-notch service we strive to provide. Our service manager will be reaching out to you in the very near future.

October 24, 2023

The dealership is great quick and easy I have had no trouble getting my car looked at. They are so nice aswell More

by FHARDNICK17
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brent Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 27, 2023 -

Ken Ganley Nissan Mayfield responded

Fhardnick17, we truly appreciate your honest feedback. Thank you for leaving feedback. Please reach out to us at (440) 449-9500 so we may identify ways to improve your experience.

October 24, 2023

Service was fast and efficient! The sales manager was kind and even provided an estimate for damage so that I could submit to my insurance (which I didn’t schedule ahead of time). More

by SELENAMCKNIGHT103
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brent Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 27, 2023 -

Ken Ganley Nissan Mayfield responded

Thank you for letting us know about your recent visit to Ken Ganley Nissan Mayfield. Thank you for leaving feedback. Please reach out to us at (440) 449-9500 so we may identify ways to improve your experience.

October 23, 2023

Always receive prompt service. Service manager and staff have always been friendly and fair. Would recommend! More

by REESE.T.HOLLE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Yurczak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 25, 2023 -

Ken Ganley Nissan Mayfield responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

October 23, 2023

We found Mike to be very helpful and professional. A good person to deal with and honest. More

by CONNIE.ROSSOM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Yurczak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steven Hohs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 27, 2023 -

Ken Ganley Nissan Mayfield responded

Thank you again for taking the time to let us know how we did. We hope you have a great day! Thank you for leaving feedback. Please reach out to us at (440) 449-9500 so we may identify ways to improve your experience.

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