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Ken Ganley Nissan Mayfield - Service Center

Mayfield Heights, OH

4.8
1,554 Reviews

1,554 Reviews of Ken Ganley Nissan Mayfield - Service Center

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October 05, 2023

The service was great as usual. I was in and out quickly and there were no issues. More

by DEE.JEFFRIES11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brent Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 07, 2023 -

Ken Ganley Nissan Mayfield responded

We appreciate your positive review about your recent experience with us! We hope to see you soon!

October 05, 2023

Bobby Bray was absolutely fantastic! He 100% went above and beyond everything I expected. He not only listened to my needs as a customer but actually understood every question and concer More

by JWG18AND2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bobby Bray
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Yurczak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nicholas Lawson, Holly Vansil
Oct 07, 2023 -

Ken Ganley Nissan Mayfield responded

Jwg18and2, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Ken Ganley Nissan Mayfield. If you have any further questions, please give us a call. We're always happy to help!

October 04, 2023

Assumed they knew what was wrong with the car the first time I brought it in just by me describing the sound. They tightened my backing plate and said it was fixed. The sound was still there. Second time i More

by PEANUTSKID
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Yurczak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Korey Kainec
Oct 05, 2023 -

Ken Ganley Nissan Mayfield responded

Thank you again for taking the time to let us know how we did. Adam in the service department will take care of your next oil change and tire rotation.

October 03, 2023

It is always an enjoyable wait, not too long. I appreciate the coffee as well! More

by JAJASPLACE1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brent Johnson
4.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 03, 2023 -

Ken Ganley Nissan Mayfield responded

Jajasplace1, thank you for your kind words! We hope to see you soon!

October 03, 2023

Been coming here for years, I recommend it to anyone looking for a new car or truck More

by MARCO044
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brent Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Yurczak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Holly Vansil, Korey Kainec, Kamal Rida
Oct 04, 2023 -

Ken Ganley Nissan Mayfield responded

Hello, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

September 30, 2023

They did a great job! The people at the front desk were nice. I'm satisfied. More

by MARYCUMMINGS97
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brent Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 02, 2023 -

Ken Ganley Nissan Mayfield responded

Hi, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Ken Ganley Nissan Mayfield. We look forward to your next visit! Take care!

September 30, 2023

I traveled from New York to Ohio to purchase a 2019 Ram Laramie from this dealer. I made sure to do my due diligence before traveling to the dealer and asked a lot of very specific questions about the truc More

by Scott
Recommend Dealer
No
Employees Worked With
Brian Kazdin
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Sestan, Kamal Rida
Oct 02, 2023 -

Ken Ganley Nissan Mayfield responded

Thank you for your feedback. We are sorry that your experience at Ken Ganley Nissan Mayfield did not meet your expectations. We would like to discuss this matter further to help address your concerns to the best of our abilities. Someone from our dealership will be reaching out to you very soon to address the issues. Thank you again for your feedback. It helps us to get even better.

September 29, 2023

Good service Good service Good service Good service Good service Good service Good service 👍 great More

by MEDLEYANTONE
Recommend Dealer
Yes
Employees Worked With
Bobby Bray
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 01, 2023 -

Ken Ganley Nissan Mayfield responded

Hi, thank you so much for the positive review! Please don't hesitate to reach out to us if there's anything more we can do!

September 29, 2023

Krystal Hollins Holly Vansil did an awesome job. Make the buying process really pleasurable and enjoyable. Can wait to come back for my first service and say hello to them. More

by r0bert1973
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Holly Vansil, Krystal Hollins
Oct 01, 2023 -

Ken Ganley Nissan Mayfield responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Ken Ganley Nissan Mayfield! Until the next time we meet, take care!

September 28, 2023

They always do a great job when I visit the dealership. To notch service always. More

by CRYSTALLYNNADAMS5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Korey Kainec
Sep 29, 2023 -

Ken Ganley Nissan Mayfield responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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