Ken Ganley Nissan Mayfield - Service Center
Mayfield Heights, OH
1,554 Reviews of Ken Ganley Nissan Mayfield - Service Center
The service was great as usual. I was in and out quickly and there were no issues. I was in and out quickly and there were no issues. More
Bobby Bray was absolutely fantastic! He 100% went above and beyond everything I expected. He not only listened to my needs as a customer but actually understood every question and concer He 100% went above and beyond everything I expected. He not only listened to my needs as a customer but actually understood every question and concern I had and easily laid my worries to rest. Also Holly was nothing less then an absolute pleasure to work with, she also provided me with the best service I have ever received and truly put in a maximum effort. I would like to throw a huge shout out to Nicholas Lawson. With this being a used vehicle outside of manufacture warranty I of course had my concerns. He’s was one of the most distinguished gentleman I have ever been fortunate enough to meet. He was kind enough to speak on his own experience with the quality and craftsmanship of a driving a NV. More
Assumed they knew what was wrong with the car the first time I brought it in just by me describing the sound. They tightened my backing plate and said it was fixed. The sound was still there. Second time i time I brought it in just by me describing the sound. They tightened my backing plate and said it was fixed. The sound was still there. Second time in they said they couldn’t find anything and I was told they checked my brakes and they were good. They told me to come in when it was making the noise. I did and he put it up and saw it was the back brake. Someone missed something the first two times. I paid $90 to have my backing plate fixed when nothing was wrong with it in the first place. More
It is always an enjoyable wait, not too long. I appreciate the coffee as well! I appreciate the coffee as well! More
Been coming here for years, I recommend it to anyone looking for a new car or truck looking for a new car or truck More
They did a great job! The people at the front desk were nice. I'm satisfied. The people at the front desk were nice. I'm satisfied. More
I traveled from New York to Ohio to purchase a 2019 Ram Laramie from this dealer. I made sure to do my due diligence before traveling to the dealer and asked a lot of very specific questions about the truc Laramie from this dealer. I made sure to do my due diligence before traveling to the dealer and asked a lot of very specific questions about the trucks condition and for photos before purchasing it. After traveling 5 1/2 hours to the dealer, I found three of the items that were of my most concern and that I asked specifically about the condition of the items, they were misrepresented and nowhere near the condition I was told. One of those items being if any of the aluminum rims had any damage or curb marks. I was told all of the rims are in perfect condition without damage. After getting to the dealer, I found one rim on the back passenger side to have been run down a curb three or four so the edge of the rim was full of curb marks that were into the aluminum. I brought this to the sales manager attention and was told that it would be taken care of and it’s no big deal it would only be a $25-$30 repair. I have spoken to a few local shops. Nobody can repair the rim due to the damage being in the aluminum and the only way to repair it is to basically replace it at this point because nobody local in my area does this type of work. So I have to say I absolutely would not travel to this dealer again to purchase another vehicle, nor would I have purchased this truck originally if I knew the true condition. More
Good service Good service Good service Good service Good service Good service Good service 👍 great service Good service Good service 👍 great More
Krystal Hollins Holly Vansil did an awesome job. Make the buying process really pleasurable and enjoyable. Can wait to come back for my first service and say hello to them. Make the buying process really pleasurable and enjoyable. Can wait to come back for my first service and say hello to them. More