Ken Ganley Nissan Mayfield - Service Center
Mayfield Heights, OH
1,554 Reviews of Ken Ganley Nissan Mayfield - Service Center
Always excellent customer service, very fast but still very friendly. Waiting room was clean and quiet with free coffee. Would recommend. very friendly. Waiting room was clean and quiet with free coffee. Would recommend. More
Felt my Salesperson Carl treated me with respect and was responsive to my questions and follow up after the sale. I bought a 2020 Nissan Rogue. responsive to my questions and follow up after the sale. I bought a 2020 Nissan Rogue. More
Brent is always nice professional and cordial. I have always been treated with respect by everyone there. From the manager all the way down. I have always been treated with respect by everyone there. From the manager all the way down. More
Took my Infiniti qx30 for a routine oil change based on service notification from my car. I scheduled my appointment weeks in advance. Arrive there, staff was pleasant and was told it would only take an ho service notification from my car. I scheduled my appointment weeks in advance. Arrive there, staff was pleasant and was told it would only take an hour. It turned into two hours due to them not having the supplies needed to service my car. They also didn't reset the the service light which I didn't realize until later, which I had to reset myself. The dealer said the synthetic oil needed for my car had to be returned from Infiniti. How does the parent company of infiniti not have the oil needed for my car. They reduced the charges but the charges were reduced to what I paid last year! I would have went to Infiniti if I was going to pay the original cost which I will do the next time. This was my second time getting serviced there and didn't have this issue the first time. More
This dealership is very professional and courteous. The staff are very helpful and knowledgeable of what is going on with the vehicle that are being service. The staff are very helpful and knowledgeable of what is going on with the vehicle that are being service. More
My salesman Max is incredible. Did so much to get me to a comfy spot with financial aspect. Had car serviced and the guys were great. Did so much to get me to a comfy spot with financial aspect. Had car serviced and the guys were great. More
He was very Friendly and helpful. Explained everything and indicated what was most important to get done. Explained everything and indicated what was most important to get done. More
This dealership is very consistent with their professionalism and customer service. Brent always patiently explains services rendered and services needed. The staff is very pleasant, whether they professionalism and customer service. Brent always patiently explains services rendered and services needed. The staff is very pleasant, whether they’re working with you or not. More
They were polite, friendly and efficient. They did the oil change, rotated the tires, did a complimentary inspection and washed the car in a reasonable amount of time They did the oil change, rotated the tires, did a complimentary inspection and washed the car in a reasonable amount of time More