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Ken Ganley Nissan Mayfield - Service Center

Mayfield Heights, OH

4.8
1,554 Reviews

1,554 Reviews of Ken Ganley Nissan Mayfield - Service Center

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September 02, 2023

Great dealership, service department Korey my service writer was excellent he understood my problem and went above and beyond to help me. More

by MCDADDY814
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Korey Kainec
Sep 05, 2023 -

Ken Ganley Nissan Mayfield responded

Hi, we're so glad that we were able to go above and beyond your expectations! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

September 02, 2023

Always excellent customer service, very fast but still very friendly. Waiting room was clean and quiet with free coffee. Would recommend. More

by ENI.AROGUNDADE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brent Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 05, 2023 -

Ken Ganley Nissan Mayfield responded

Hi Eni, we are very happy to have provided you with such a positive experience! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

September 01, 2023

Felt my Salesperson Carl treated me with respect and was responsive to my questions and follow up after the sale. I bought a 2020 Nissan Rogue. More

by Alan L
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carl Sapolin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kamal Rida
Sep 04, 2023 -

Ken Ganley Nissan Mayfield responded

Hi Alan, we appreciate your positive review about your experience with us! Please don't hesitate to reach out if there's anything additional we can do for you.

September 01, 2023

Brent is always nice professional and cordial. I have always been treated with respect by everyone there. From the manager all the way down. More

by LUISVERDE78
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brent Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 04, 2023 -

Ken Ganley Nissan Mayfield responded

Hi, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

September 01, 2023

Took my Infiniti qx30 for a routine oil change based on service notification from my car. I scheduled my appointment weeks in advance. Arrive there, staff was pleasant and was told it would only take an ho More

by davidlcartersr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Brent Johnson
2.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 04, 2023 -

Ken Ganley Nissan Mayfield responded

Hi, we regret to hear that you had a negative experience with us. We would like an opportunity to make this up to you. Someone from our staff will be reaching out to you in the very near future.

September 01, 2023

This dealership is very professional and courteous. The staff are very helpful and knowledgeable of what is going on with the vehicle that are being service. More

by MR.R.EASON1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Yurczak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Korey Kainec
Sep 04, 2023 -

Ken Ganley Nissan Mayfield responded

Hi, thank you so much for your positive comments about Ken Ganley Nissan Mayfield! Please don't hesitate to reach out if there's anything additional we can do for you.

September 01, 2023

My salesman Max is incredible. Did so much to get me to a comfy spot with financial aspect. Had car serviced and the guys were great. More

by JANSPOTH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brent Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 04, 2023 -

Ken Ganley Nissan Mayfield responded

Hi Janspoth! We're so happy we were able to help you out! Feel free to reach out to us if you need anything. Have a wonderful day.

August 31, 2023

He was very Friendly and helpful. Explained everything and indicated what was most important to get done. More

by KWEEAMS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brent Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Yurczak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Korey Kainec
Sep 05, 2023 -

Ken Ganley Nissan Mayfield responded

Hello, we're happy you found our staff to be so supportive during your experience here at Ken Ganley Nissan Mayfield. Feel free to reach out to us if you need anything. Have a wonderful day.

August 30, 2023

This dealership is very consistent with their professionalism and customer service. Brent always patiently explains services rendered and services needed. The staff is very pleasant, whether they More

by AHUGHLEY47
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brent Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 03, 2023 -

Ken Ganley Nissan Mayfield responded

Hi, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

August 29, 2023

They were polite, friendly and efficient. They did the oil change, rotated the tires, did a complimentary inspection and washed the car in a reasonable amount of time More

by IZ098
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brent Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Yurczak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Korey Kainec
Sep 03, 2023 -

Ken Ganley Nissan Mayfield responded

Hi Iz098, we are very happy to have provided you with such a positive experience! Thanks again for taking the time to leave us this information about your recent visit. Take care!

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