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Ken Ganley Nissan Mayfield - Service Center

Mayfield Heights, OH

4.8
1,554 Reviews

1,554 Reviews of Ken Ganley Nissan Mayfield - Service Center

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August 18, 2023

Great service and timely appointment. I was very happy with the customer service I received. More

by NEDSORMAZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brent Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 23, 2023 -

Ken Ganley Nissan Mayfield responded

Hi, we're happy to hear you had such a positive experience with our team! Thank you, and have a fantastic day!

August 17, 2023

Excellent service outstanding customer relationships sales people do there best to get a great deal for you More

by NLADER
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Brent Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Yurczak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandon Boro, Korey Kainec
Aug 21, 2023 -

Ken Ganley Nissan Mayfield responded

Hi Nlader, we are very happy to have provided you with such a positive experience! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

August 15, 2023

Quick, efficient and professional. My car was in and out in less than 2 hours! More

by FCHAPLEY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brent Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 17, 2023 -

Ken Ganley Nissan Mayfield responded

Hi Fchapley, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

August 13, 2023

They said they washed my car as well, but actually did not wash my car More

by RICSHAWRIC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Yurczak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 15, 2023 -

Ken Ganley Nissan Mayfield responded

Hi, thank you for your feedback. We are sorry that your experience at Ken Ganley Nissan Mayfield did not meet your expectations. We would like to discuss this matter further to help address your concerns to the best of our abilities. Someone from our dealership will be reaching out to you very soon to address the issues. Thank you again for your feedback. It helps us to get even better.

August 13, 2023

The dealership is always quick with their service and the employees typically go above and beyond. More

by AGREENEMG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brent Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 15, 2023 -

Ken Ganley Nissan Mayfield responded

Hello, we appreciate you taking the time to leave us this feedback. We hope you have a great day!

August 12, 2023

This dealership is very easy to work with. We always appreciate the prompt helpful service More

by MISSAMANDATEACHES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Korey Kainec
Aug 15, 2023 -

Ken Ganley Nissan Mayfield responded

Hi, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

August 12, 2023

The sales representative came out to see if we needed help or if we were looking for something special. I told him I wanted to see the Sentra’s and he told me about the ones he had on the lot. More

by brownmother3
Recommend Dealer
Yes
Employees Worked With
Steven Hohs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cristina Lourie (insurance agent), Kamal Rida
Aug 15, 2023 -

Ken Ganley Nissan Mayfield responded

Hi, we are glad we could help! Please don't hesitate to reach out if there's anything additional we can do for you.

August 12, 2023

They believe in taking care of the customers. And I appreciate it. Awesome, thank you More

by LAVITAHATTEN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brent Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Yurczak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Korey Kainec
Aug 15, 2023 -

Ken Ganley Nissan Mayfield responded

Hi, your wonderful feedback and rating mean a lot to us. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

August 12, 2023

I inquired about a future trade in and he ran several hard credit checks without my consent or knowledge AFTER I told him I was purchasing a house and as a result my credit score plummeted and now I can’ More

by HUFFG19
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brent Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Yurczak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Korey Kainec
Aug 15, 2023 -

Ken Ganley Nissan Mayfield responded

Hi, thank you for your feedback. We are sorry that your experience at Ken Ganley Nissan Mayfield did not meet your expectations. We would like to discuss this matter further to help address your concerns to the best of our abilities. Someone from our dealership will be reaching out to you very soon to address the issues. Thank you again for your feedback. It helps us to get even better.

Aug 15, 2023 -

HUFFG19 responded

I’m good no need to call

Aug 15, 2023 -

HUFFG19 responded

I’m good no need to call

August 11, 2023

Everyone was nice, informative Brent kept me informed everyone was courteous,pleasant and dealership clean More

by FOXYLADY1142@sbcglobal.net
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brent Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Korey Kainec
Aug 15, 2023 -

Ken Ganley Nissan Mayfield responded

Thank you again for taking the time to let us know how we did. We hope you have a great day! We hope to see you soon!

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