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Ken Ganley Nissan Mayfield - Service Center

Mayfield Heights, OH

4.8
1,554 Reviews
Call Service Center (440) 449-9500

1,554 Reviews of Ken Ganley Nissan Mayfield - Service Center

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May 31, 2022

This was a Great experience! My advisor was awesome! I Didn’t have to wait to long!! More

by jessicajenkins1121
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Korey Kainec
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Jun 01, 2022 -

Ken Ganley Nissan Mayfield responded

Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

May 29, 2022

I have been going to Nissan for my oil change Mike in service is the best! Thanks mike for going the extra mile! More

by brosprint
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Yurczak
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 30, 2022 -

Ken Ganley Nissan Mayfield responded

Hi, we're happy you found our staff to be so supportive during your experience here at Ken Ganley Nissan Mayfield. We hope you have a great day!

May 20, 2022

I only had contact with Brent so I cannot rate the others you have listed More

by dberlan712
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brent Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 21, 2022 -

Ken Ganley Nissan Mayfield responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

May 20, 2022

Best dealership around in my opinion, thoughtful knowledgeable and punctual! Service department keeps their word on time and costs! More

by SPIKESKONY9
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carl Sapolin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Yurczak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Maranda Seither
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Holly Vansil, Brandon Boro
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May 21, 2022 -

Ken Ganley Nissan Mayfield responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

May 19, 2022

It was a fast and good experience, didnt wait long at all.Everything was ok. More

by MAGBY48
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Yurczak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 20, 2022 -

Ken Ganley Nissan Mayfield responded

Hello, we appreciate you taking the time to leave us this feedback. We hope you have a great day!

May 18, 2022

Super friendly and efficient staff! They’re always able to help with any questions or Problems my car might have. More

by MAJETTE97
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Korey Kainec
Report | Print
May 20, 2022 -

Ken Ganley Nissan Mayfield responded

Hello, thank you for your kind review; we are happy to pass along your comments to the team here at Ken Ganley Nissan Mayfield! Feel free to reach out to us if you need anything. Have a wonderful day.

May 13, 2022

I was able to make my appointment easy and when I got there they took me right in and was quick More

by WADLEYJORDAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brent Johnson
4.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Yurczak
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Korey Kainec
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May 15, 2022 -

Ken Ganley Nissan Mayfield responded

Hi, we are so happy to read such a great review about Ken Ganley Nissan Mayfield! We are always more than happy to assist you if anything else comes up. Take care!

May 12, 2022

They did not operate in the best interest of the customer. Did not perform the necessary work. More

by taylorlynette1221
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Brent Johnson
1.0
This rating includes all reviews, with more weight given to recent reviews.
Bobby Bray
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 14, 2022 -

Ken Ganley Nissan Mayfield responded

Hi, it's upsetting to hear that you did not receive the top-notch service we strive to provide. Someone from our staff will be reaching out to you in the very near future.

May 11, 2022

My 2011 Juke needed routine maintenance. However, Mike came out to find me and show me some exhaust issues under the car. After discussion, he helped me prioritize what needs to happen. T More

by KITJENSEN50
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Yurczak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 13, 2022 -

Ken Ganley Nissan Mayfield responded

Hi, we are very happy to have provided you with such a positive experience! Thank you so much again for your feedback! We hope you have a great day!

May 09, 2022

Quick inspection and quick repair. Would be much better if they told me approximate time for repair. More

by kaz tamura
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brent Johnson
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 11, 2022 -

Ken Ganley Nissan Mayfield responded

Hi Kaz, we really appreciate your feedback! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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