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Ken Ganley Parma Hyundai

Parma, OH

Overview
Reviews
Vehicles
4.7
972 Reviews
Call Dealership (216) 749-2525
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7115 Brookpark Road

Parma, OH

44129

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Showing 972 reviews

April 09, 2025

All employees are so friendly and helpful. Service gets the job done at the time they say they’re going to. Love the sales people never ever had a problem with any of them. More

by suescardino
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rich
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Apr 11, 2025 -

Ken Ganley Parma Hyundai responded

Hi, thank you for sharing your positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

March 31, 2025

Sabrina took great care of me and did things without me even asking, I'll refer other people to her. More

by monae216
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sabrina
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Apr 05, 2025 -

Ken Ganley Parma Hyundai responded

Hi, we're happy to hear you had such a positive experience with our team! Thanks for the recommendation, and have an amazing day!

March 30, 2025

Excellent service as always. Hyundai on Brookpark always makes you feel like family and go the extra when it comes to service More

by cintronver33
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Roco
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Apr 04, 2025 -

Ken Ganley Parma Hyundai responded

Hi, thank you for your kind words and this wonderful review! Please let us know if there is anything else we can do for you; we are more than happy to help!

March 27, 2025

car washed and wiped dry before oil change. It got washed there and left wet after oil change.that left water spots all over the car More

by ccarfagna
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
No name
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Mar 29, 2025 -

Ken Ganley Parma Hyundai responded

Thank you for your feedback. We are sorry that your experience at Ken Ganley Hyundai Parma did not meet your expectations. We would like to discuss this matter further to help address your concerns to the best of our abilities. Someone from our dealership will be reaching out to you very soon to address the issues. Thank you again for your feedback. It helps us to get even better.

March 26, 2025

Very polite and welcoming. Informative and worked with me on what I was looking for More

by carli727
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Damien Matonak
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Mar 29, 2025 -

Ken Ganley Parma Hyundai responded

Hi, we appreciate your positive review about your recent experience with us! We are always more than happy to assist you if anything else comes up. Take care!

March 25, 2025

My car went in to get fixed after someone tried to steal my car and the damage they left was surprisingly fixed in a week. Thank you More

by Ljmazor
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John
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Mar 28, 2025 -

Ken Ganley Parma Hyundai responded

Hello, thank you for sharing your positive experience! We do hope we can be of assistance in the future. Take care!

March 25, 2025

The WORST Ever. Break my entire engine and the seat wormer... Charging me just for the Check up More

by bellymcdavis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
N/A
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Mar 29, 2025 -

Ken Ganley Parma Hyundai responded

Hello, thank you for your feedback. We are sorry that your experience at Ken Ganley Hyundai Parma did not meet your expectations. We would like to discuss this matter further to help address your concerns to the best of our abilities. Someone from our dealership will be reaching out to you very soon to address the issues. Thank you again for your feedback. It helps us to get even better.

March 17, 2025

Great people to work with And always excellent service when needed. I highlyrecommend this location More

by JB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rich H
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Mar 21, 2025 -

Ken Ganley Parma Hyundai responded

Hello, we're happy you found our staff to be so supportive during your experience here at Ken Ganley Hyundai Parma. We are always more than happy to assist you if anything else comes up. Take care!

March 17, 2025

The buying experience was quick and efficient. The service maintenance appointment was fast and friendly More

by Sally J
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gus Stamatis, Rocco Derenzis, Mike ?service
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Mar 21, 2025 -

Ken Ganley Parma Hyundai responded

Hello Sally, we are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

March 13, 2025

Love the service and prompt attention. Oil changed and tires rotated within the hour stated. More

by Michael
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service dept
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Mar 16, 2025 -

Ken Ganley Parma Hyundai responded

Hi Michael, thank you for your kind review; we are happy to pass along your comments to the team here at Ken Ganley Hyundai Parma! We are always more than happy to assist you if anything else comes up. Take care!

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