Ken Ganley Parma Hyundai

I was quoted one price and charged another. Service staff need customer relations training. Misdiagnosed car issue. High repair price Service staff need customer relations training. Misdiagnosed car issue. High repair price More

Ask for Rocco- you will not be disappointed or pressured. He treats everyone like family- in a good way!! Always delivers impactful service. The finance team is great as well. He treats everyone like family- in a good way!! Always delivers impactful service. The finance team is great as well. More

Experience was great, very streamlined and simple. Antwan knew his stuff and kept the process moving. Gusto the Manager was very generous on my trade-in. Whole deal was done in a couple hours. I will Antwan knew his stuff and kept the process moving. Gusto the Manager was very generous on my trade-in. Whole deal was done in a couple hours. I will be using their service department for the duration of my vehicle at the very least. More

Chris Moore really helped us get the car we wanted. He was very responsive and answered all our questions. He was very thorough. He was very responsive and answered all our questions. He was very thorough. More

Very pleasant and very quick on work that was done. Waiting room is very comfortable to wait in. Waiting room is very comfortable to wait in. More

Awesome staff really enjoyed my time with Sabrina as always wanting to come here forever always wanting to come here forever More

Our family has purchased several vehicles from Ken Ganley Hyundai in Parma. The staff has always been professional, patient, and efficient with these major purchase decisions. Hyundai in Parma. The staff has always been professional, patient, and efficient with these major purchase decisions. More

Rocco is a great salesman and we have purchased vehicles from him multiple times, no pressure sales!!! from him multiple times, no pressure sales!!! More

The lady for payment at the window was in a hurry for everything. There were only two customers at the window. I was a new customer there. I could have paid on debit card instead of credit card not to pa everything. There were only two customers at the window. I was a new customer there. I could have paid on debit card instead of credit card not to pay the charge on credit card. A little bit more explanations and concerns go a long way as a service job. You have to think about the side of customers. More

Took care of recall service on time and with very friendly and courteous e.ployees. friendly and courteous e.ployees. More