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Ken Ganley Parma Hyundai

Parma, OH

Overview
Reviews
Vehicles
4.7
837 Reviews
Call Dealership (216) 749-2525
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7115 Brookpark Road

Parma, OH

44129

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Showing 837 reviews

April 14, 2024

Me and my wife has helped this dealership sale as many as 11 cars in 1 year. This my favorite dealership. More

by BEEMAN1X
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
LUIZ REYES
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Apr 15, 2024 -

Ken Ganley Parma Hyundai responded

Hi, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

Helpful
April 13, 2024

Great customer service. Staff was friendly and informative. Jared made the effort to locate the model and specifications that I was looking for. More

by gyp0560
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jared and Heather
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Apr 15, 2024 -

Ken Ganley Parma Hyundai responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Ken Ganley Hyundai Parma! Thank you, and have a fantastic day!

Helpful
April 13, 2024

Very good dealership and friendly staff nice receiving. We worked with nice Sales rep , he explained all the features of 2024 Palisade car and clarified all our questions. We satisfies with performance an More

by jyothiqtest
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Moore
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Apr 15, 2024 -

Ken Ganley Parma Hyundai responded

Hi, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

Helpful
April 11, 2024

Clean friendly service. Sabrina made us feel very comfortable. Whole process was very relaxing. Would definitely recommend 👌 . More

by Lstrongwoman2linda s
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sabrina
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Apr 13, 2024 -

Ken Ganley Parma Hyundai responded

HI, we appreciate your positive review of your recent experience with us! Thanks for the recommendation, and have an amazing day!

Helpful
April 10, 2024

I was quoted one price and charged another. Service staff need customer relations training.very excitement More

by Scorpio_cutie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Patricia, john
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Apr 12, 2024 -

Ken Ganley Parma Hyundai responded

Hi, thank you for leaving us feedback. We are disappointed to hear that your experience was not a positive one. Someone from our staff will be reaching out to you in the very near future.

Helpful
April 10, 2024

Good service, friendly people. Quick service. Please stop jamming my phone with these requests. Thank you. More

by mrtn_moran
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John
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Apr 12, 2024 -

Ken Ganley Parma Hyundai responded

Hello, we appreciate you taking the time to leave us this feedback. Please let us know if there is anything else we can do for you; we are more than happy to help!

Helpful
April 04, 2024

Ask for Rocco- you will not be disappointed or pressured. He treats everyone like family- in a good way!! Always delivers impactful service. The finance team is great as well. More

by Sara
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rocco
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Apr 05, 2024 -

Ken Ganley Parma Hyundai responded

Hi Sara, thank you for your kind review; we are happy to pass along your comments to the team here at Ken Ganley Hyundai Parma! Please let us know if there is anything else we can do for you; we are more than happy to help!

Helpful
April 04, 2024

Experience was great, very streamlined and simple. Antwan knew his stuff and kept the process moving. Gusto the Manager was very generous on my trade-in. Whole deal was done in a couple hours. I will More

by nuclear1army
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Antwan, Sam and Gus
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Apr 05, 2024 -

Ken Ganley Parma Hyundai responded

Hi, we are very happy we could provide you with a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

Helpful
April 03, 2024

Chris Moore really helped us get the car we wanted. He was very responsive and answered all our questions. He was very thorough. More

by Amcooper020
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Chris Moore
Report | Print
Apr 05, 2024 -

Ken Ganley Parma Hyundai responded

Hi, we're happy you found our staff to be so supportive during your experience here at Ken Ganley Hyundai Parma. Please don't hesitate to reach out if there's anything additional we can do for you.

Helpful
March 31, 2024

Very pleasant and very quick on work that was done. Waiting room is very comfortable to wait in. More

by Tracy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Can't remember
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Apr 02, 2024 -

Ken Ganley Parma Hyundai responded

Hi Tracy, we are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

Helpful
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