Ken Ganley Parma Hyundai
Parma, OH
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I was quoted one price and charged another. Service staff need customer relations training. Misdiagnosed car issue. High repair price Service staff need customer relations training. Misdiagnosed car issue. High repair price More
Ask for Rocco- you will not be disappointed or pressured. He treats everyone like family- in a good way!! Always delivers impactful service. The finance team is great as well. He treats everyone like family- in a good way!! Always delivers impactful service. The finance team is great as well. More
Experience was great, very streamlined and simple. Antwan knew his stuff and kept the process moving. Gusto the Manager was very generous on my trade-in. Whole deal was done in a couple hours. I will Antwan knew his stuff and kept the process moving. Gusto the Manager was very generous on my trade-in. Whole deal was done in a couple hours. I will be using their service department for the duration of my vehicle at the very least. More
Our family has purchased several vehicles from Ken Ganley Hyundai in Parma. The staff has always been professional, patient, and efficient with these major purchase decisions. Hyundai in Parma. The staff has always been professional, patient, and efficient with these major purchase decisions. More
The lady for payment at the window was in a hurry for everything. There were only two customers at the window. I was a new customer there. I could have paid on debit card instead of credit card not to pa everything. There were only two customers at the window. I was a new customer there. I could have paid on debit card instead of credit card not to pay the charge on credit card. A little bit more explanations and concerns go a long way as a service job. You have to think about the side of customers. More