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Ken Ganley Subaru Bedford

Bedford, OH

4.1
1,606 Reviews

123 Broadway Ave

Bedford, OH

44146

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Showing 1,606 reviews

April 06, 2020

Friendly, reliable, quality service The service rep, Tim, did a great job keeping me informed as to the progress of my repair and listening to my concerns. The repair was done as sched More

by DAK0313
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
TIM CUSICK
Apr 06, 2020 -

Ken Ganley Subaru Bedford responded

Thank you for your review and we hope to see you again.

April 06, 2020

I appreciated the total concern for the Customer's safety. I needed a quick tire rotation and Ganley Subaru of Bedford got me in quickly. Upon arrival, it was clearly marked about customer safety rules during More

by SNAGY
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jodi, TIM CUSICK
Apr 06, 2020 -

Ken Ganley Subaru Bedford responded

Thank you for your review.

April 06, 2020

Damaged to the body of my vechical. After valve spring replacement. My vavle dropped in the engine. After being told they didnt hear the ticking. Im very upset with the service quality. The customer servi More

by TAYLOR.AARON97
Recommend Dealer
No
Employees Worked With
TIM CUSICK
April 03, 2020

Friendly, welcoming experience. Under the corona virus limitations, the staff did an amazing job of helping us through our lease of the Outback. Everything was disinfected and socia More

by subarufan3333
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Schawn (sp?) the Finance person we worked with was very nice to work with and explained everything for us. He was new to this position and was apologetic about that. That was not necessary because he was trying so hard. , GARY AXELBAND, Jeffrey Rosen
Apr 06, 2020 -

Ken Ganley Subaru Bedford responded

Thank you for your business and we hope to see you again in service.

April 02, 2020

Straightforward buying experience. Great Deal. Friendly! I had a fantastic experience with the sales and finance team at Ganley Subaru of Bedford. Paul Mezzacapo was my sales representative. Very friendly, i More

by Andrew Krieger
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Paul Mezzacapo
Apr 02, 2020 -

Ken Ganley Subaru Bedford responded

Thank you for your business and review!

April 01, 2020

My car is still in the service department at Ganley Volkswagon. I haven’t been notified or updated since I called on Saturday. I can’t get a rental due to the Coronavirus, which makes it a challenge to More

by TANIA.SOTILLIO
Recommend Dealer
No
Employees Worked With
Unsure
Apr 01, 2020 -

Ken Ganley Subaru Bedford responded

Please give us a call and ask for the service manager or director at your convenience so this matter can be handled properly. Thank you.

April 01, 2020

In these troubling times I appreciated the help and concern from Tim. Please stay safe and well. Thank you.thank you thank you be well. More

by CBENITAWORK
Recommend Dealer
Yes
Employees Worked With
TIM CUSICK
Apr 01, 2020 -

Ken Ganley Subaru Bedford responded

Thank you for your review!

April 01, 2020

Tim kept me informed of the progress of my vehicle and details. Very professional in the service department. Took precautionary steps due to the covid-19 More

by GMCPHEE03
Recommend Dealer
Yes
Employees Worked With
TIM CUSICK
Apr 01, 2020 -

Ken Ganley Subaru Bedford responded

Thank you for your feedback.

April 01, 2020

I couldn’t be happier with my experience at the dealership. The staff was extremely conscientious of the regulations in place for the COVID-19. Everyone was very polite and patient from start to fi More

by BYUSKO
Recommend Dealer
Yes
Employees Worked With
Jeffrey Rosen, Max Pipkin
Apr 01, 2020 -

Ken Ganley Subaru Bedford responded

Thank you for your business and we hope to see you again in the service department!

April 01, 2020

prompt and efficient service I dropped my car off the night before for a recall service scheduled the following morning at 8:30. I received a call in the am by the service dept te More

by GTO1973
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Joe Enanuele
Apr 01, 2020 -

Ken Ganley Subaru Bedford responded

Thank you for your review!

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