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Ken Ganley Subaru Bedford
Bedford, OH
1,606 Reviews
Welcome to Ken Ganley Subaru Bedford
Our Cleveland area Subaru dealership proudly serves the Lake County and Summit County region, where we offer a wide selection of new Subaru models and used cars. Our dedicated sales and service teams work to provide expert vehicle knowledge and professional service for all your vehicle needs. We are available six days a week and are more than willing to assist you every step of the way through your car buying experience. Our finance professionals are on standby to answer any questions on your leasing and financing options, and our service technicians will happily offer their expert car advice on any questions you may have about our Subaru service or parts.
Eco-Friendly and Community Oriented
For years, our dealership has partnered with a variety of Charities and Organizations to bring our neighbors in Cleveland, Beachwood, Shaker Heights, Solon and Cleveland Heights closer together. At Ken Ganley Subaru Bedford we enjoy helping others succeed as well as providing an Eco-Friendly atmosphere at our dealership. Our facility has achieved the Subaru Eco-Friendly Retailer certification and we continue to assist our communities in preserving a clean and safe environment.
Stop by Ken Ganley Subaru Bedford and treat yourself to a test drive in a brand-new Subaru model of your choice. You can also tour our dealership by visiting our Tour page, or see it in person! We are conveniently located at 123 Broadway Ave. Bedford, OH 44146. For any questions on our Subaru inventory in Bedford, or if you wish to speak with a member of our sales team, feel free to contact us at (888) 853-6593 so we can reach out to you. Come find your dream Subaru Today. Our team can't wait to serve you!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:30 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
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Showing 1,606 reviews
April 06, 2020
I appreciated the total concern for the Customer's safety. I needed a quick tire rotation and Ganley Subaru of Bedford got me in quickly. Upon arrival, it was clearly marked about customer safety rules during I needed a quick tire rotation and Ganley Subaru of Bedford got me in quickly. Upon arrival, it was clearly marked about customer safety rules during the current virus situation. The place was spotless and the staff was very helpful during write up of my service and during the checkout procedure. More
by SNAGY
Verified CustomerEmployees Worked With
Jodi, TIM CUSICK
April 06, 2020
Friendly, reliable, quality service The service rep, Tim, did a great job keeping me informed as to the progress of my repair and listening to my concerns. The repair was done as sched The service rep, Tim, did a great job keeping me informed as to the progress of my repair and listening to my concerns. The repair was done as scheduled and using the latest certified Subaru parts. The mechanic, Travis, should be commended as the repair was labor intensive and he did a great job. More
by DAK0313
Employees Worked With
TIM CUSICK
April 06, 2020
Damaged to the body of my vechical. After valve spring replacement. My vavle dropped in the engine. After being told they didnt hear the ticking. Im very upset with the service quality. The customer servi replacement. My vavle dropped in the engine. After being told they didnt hear the ticking. Im very upset with the service quality. The customer service from the service area has beem good. Just the quality of work. More
by TAYLOR.AARON97
Employees Worked With
TIM CUSICK
April 03, 2020
Friendly, welcoming experience. Under the corona virus limitations, the staff did an amazing job of helping us through our lease of the Outback. Everything was disinfected and socia Under the corona virus limitations, the staff did an amazing job of helping us through our lease of the Outback. Everything was disinfected and social distancing was enforced. In spite of those limitations, the staff did all they could to give us a strong tutorial on the 2020 Outback. I would definitely recommend Ganley. Overall a very good experience. Gary Axelband is a very sincere, kind individual. I honestly feel he tried to give us the best deal. My only disappointment was that Ganley did not offer to absorb our final two payments our 2017 Outback lease. He tried but Jeffrey Rosen would not budge. That made our decision a little more difficult but in the end, we opted to go with Ganley anyway. More
by subarufan3333
Employees Worked With
Schawn (sp?) the Finance person we worked with was very nice to work with and explained everything for us. He was new to this position and was apologetic about that. That was not necessary because he was trying so hard. , GARY AXELBAND, Jeffrey Rosen
April 02, 2020
Straightforward buying experience. Great Deal. Friendly! I had a fantastic experience with the sales and finance team at Ganley Subaru of Bedford. Paul Mezzacapo was my sales representative. Very friendly, i I had a fantastic experience with the sales and finance team at Ganley Subaru of Bedford. Paul Mezzacapo was my sales representative. Very friendly, informative and offered me a fantastic deal. Highly recommend! More
by Andrew Krieger
Employees Worked With
Paul Mezzacapo
April 01, 2020
prompt and efficient service I dropped my car off the night before for a recall service scheduled the following morning at 8:30. I received a call in the am by the service dept te I dropped my car off the night before for a recall service scheduled the following morning at 8:30. I received a call in the am by the service dept telling me they have the car and when I should expect it to be ready for pick-up. It was actually ready before before time and I was surprised that a complete car inspection was done at no cost to me, More
by GTO1973
Employees Worked With
Joe Enanuele
April 01, 2020
Responded to my interest in the 2011 Cadillac DTS , we got together on price , and they drove the car to me and did paperwork at my house . Never had to go to dealership. Great experience, especially in t got together on price , and they drove the car to me and did paperwork at my house . Never had to go to dealership. Great experience, especially in this virus time . More
by CHUCKGIALLANZA
April 01, 2020
My car is still in the service department at Ganley Volkswagon. I haven’t been notified or updated since I called on Saturday. I can’t get a rental due to the Coronavirus, which makes it a challenge to Volkswagon. I haven’t been notified or updated since I called on Saturday. I can’t get a rental due to the Coronavirus, which makes it a challenge to get to work. More
by TANIA.SOTILLIO
Employees Worked With
Unsure
April 01, 2020
Tim kept me informed of the progress of my vehicle and details. Very professional in the service department. Took precautionary steps due to the covid-19 details. Very professional in the service department. Took precautionary steps due to the covid-19 More
by GMCPHEE03
Employees Worked With
TIM CUSICK
