
Ken Ganley Subaru Bedford
Bedford, OH
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Quick service - if course no one was having car worked on but my recall was finally fixed in less than two hours - little inconvenient but did a good job but my recall was finally fixed in less than two hours - little inconvenient but did a good job More
Sales Joe Lonardo was friendly and helpful. A pleasure to deal with. Joe was very in the time of coronavirus. He provided his phone number for questions Joe Lonardo was friendly and helpful. A pleasure to deal with. Joe was very in the time of coronavirus. He provided his phone number for questions. Thanks! More
Best dealership experience ever! Thanks to Mike Bryson and Ben in finance for making this car leasing experience the best ever! Mike is so very knowledgeable about the features of th Thanks to Mike Bryson and Ben in finance for making this car leasing experience the best ever! Mike is so very knowledgeable about the features of the car. He is both a good salesman and will become a good friend. We had a very transparent, positive shopping experience. I was a loyal customer to a former brand of car and so this was a big leap of faith. I have not been disappointed in the experience from beginning to end. And, I am loving my new Subaru Ascent!! I look forward to many more positive interactions! More
Buy BY Phone With the scare of being exposed to the Corona Virus , I was extremely afraid of going from Dealer to Dealer negotiating the price of a new Subaru Fore With the scare of being exposed to the Corona Virus , I was extremely afraid of going from Dealer to Dealer negotiating the price of a new Subaru Forester. I contacted 4 dealers explaining that not only was I fearful but also I had no transportation as my previous car was totaled after an accident. Not only was this dealer the most responsive but gave me the best deal. We agreed to a price and my significant other drove me to the dealer where all the paperwork was ready for me to sign, They also had had the dealership treated the previous day by a company to disinfect the site. Signed a check and had my car. More
Service was very personalized! During this virus season, the staff made it a point to be safe yet thorough. Mike Bryson went above and beyond as usual. Shawn’s attention to detail was exceptional. the staff made it a point to be safe yet thorough. Mike Bryson went above and beyond as usual. Shawn’s attention to detail was exceptional. More
Second Subura leased. Gary makes it stress free and had a test car ready for me to drive. Gary was accommodating and the whole process was easy. a test car ready for me to drive. Gary was accommodating and the whole process was easy. More
unpleasant The used car manager is very unprofessional. I was a victim of bait and switch and told wrong information regarding price and interest. To top it off The used car manager is very unprofessional. I was a victim of bait and switch and told wrong information regarding price and interest. To top it off my temporary tags were never placed on the car. I will not be returning. More
Overall Good Experience considering pandemic Able to fix things other than oil change I came in for during the appointment. Listed several other things that will have to be fixed at a later time Able to fix things other than oil change I came in for during the appointment. Listed several other things that will have to be fixed at a later time. More
Very polite staff. Staff we met very friendly and polite! We were there for a factory recall adjustment , so it was a quick visit , not many issues to address regarding Staff we met very friendly and polite! We were there for a factory recall adjustment , so it was a quick visit , not many issues to address regarding repairs. More
Charged $66 in a same foul way. In short, dealer charged to confirm work same dealer performed to address a recall on 25 Jan was actually done and to perform a battery test I did not ask for as I had explai to confirm work same dealer performed to address a recall on 25 Jan was actually done and to perform a battery test I did not ask for as I had explained the battery system was already tested and verified to be working properly. Have escalated to Matt Hellmann for resolution. More