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Ken Ganley Subaru Bedford

Bedford, OH

4.1
1,604 Reviews

123 Broadway Ave

Bedford, OH

44146

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Showing 1,604 reviews

March 31, 2020

Quick service - if course no one was having car worked on but my recall was finally fixed in less than two hours - little inconvenient but did a good job More

by PROFJANE
Recommend Dealer
Yes
Employees Worked With
Joe in service
Apr 01, 2020 -

Ken Ganley Subaru Bedford responded

Thank you for your review.

March 31, 2020

Sales Joe Lonardo was friendly and helpful. A pleasure to deal with. Joe was very in the time of coronavirus. He provided his phone number for questions More

by JMHURA
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
JOE LONARDO, Bryan Escott
Apr 01, 2020 -

Ken Ganley Subaru Bedford responded

Congratulations on the purchase of your new vehicle and we hope to see you again in service!

March 28, 2020

Best dealership experience ever! Thanks to Mike Bryson and Ben in finance for making this car leasing experience the best ever! Mike is so very knowledgeable about the features of th More

by CATALYSTCONSULTINGGROUPINC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ben in Finance, Mike Bryson, Bryan Escott
Mar 30, 2020 -

Ken Ganley Subaru Bedford responded

Thank you for choosing our dealership to lease your new Subaru! We hope to see you again in our service department.

March 27, 2020

Buy BY Phone With the scare of being exposed to the Corona Virus , I was extremely afraid of going from Dealer to Dealer negotiating the price of a new Subaru Fore More

by LFISHBACH
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I am terrible with names so Female Finance Elena? Excellent, Max Pipkin, Bryan Escott
Mar 30, 2020 -

Ken Ganley Subaru Bedford responded

Thank you for being patient during this time and understanding that extra precautions must be taken. We are so happy to hear that our staff got you your Subaru in a safe manner!

March 26, 2020

Service was very personalized! During this virus season, the staff made it a point to be safe yet thorough. Mike Bryson went above and beyond as usual. Shawn’s attention to detail was exceptional. More

by SEAMUS244
Recommend Dealer
Yes
Employees Worked With
Mike Bryson, Jeffrey Rosen
Mar 30, 2020 -

Ken Ganley Subaru Bedford responded

Thank you for your review!

March 26, 2020

Second Subura leased. Gary makes it stress free and had a test car ready for me to drive. Gary was accommodating and the whole process was easy. More

by Tahoe13
Recommend Dealer
Yes
Employees Worked With
GARY AXELBAND, Jeffrey Rosen
Mar 26, 2020 -

Ken Ganley Subaru Bedford responded

Thank you for your business and continued support! We hope to see you again in service.

March 26, 2020

unpleasant The used car manager is very unprofessional. I was a victim of bait and switch and told wrong information regarding price and interest. To top it off More

by Sunbean
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Tony Vazquez
March 25, 2020

Overall Good Experience considering pandemic Able to fix things other than oil change I came in for during the appointment. Listed several other things that will have to be fixed at a later time More

by LKPROVITT
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
TIM CUSICK
Mar 26, 2020 -

Ken Ganley Subaru Bedford responded

Thank you for your feedback.

March 24, 2020

Very polite staff. Staff we met very friendly and polite! We were there for a factory recall adjustment , so it was a quick visit , not many issues to address regarding More

by MARIAGSELLS4U
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don't know names ! Ms Williams!
Mar 25, 2020 -

Ken Ganley Subaru Bedford responded

Thank you for your review and we hope to see you again in service!

March 24, 2020

Charged $66 in a same foul way. In short, dealer charged to confirm work same dealer performed to address a recall on 25 Jan was actually done and to perform a battery test I did not ask for as I had explai More

by A_Derrin
Recommend Dealer
No
Employees Worked With
Jennifer Leeds
Mar 25, 2020 -

Ken Ganley Subaru Bedford responded

We apologize for this experience and we are confident that Matt will handle this matter in the proper manner.

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