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Ken Ganley Subaru Bedford

Bedford, OH

4.1
1,606 Reviews
Welcome to Ken Ganley Subaru Bedford Our Cleveland area Subaru dealership proudly serves the Lake County and Summit County region, where we offer a wide selection of new Subaru models and used cars. Our dedicated sales and service teams work to provide expert vehicle knowledge and professional service for all your vehicle needs. We are available six days a week and are more than willing to assist you every step of the way through your car buying experience. Our finance professionals are on standby to answer any questions on your leasing and financing options, and our service technicians will happily offer their expert car advice on any questions you may have about our Subaru service or parts. Eco-Friendly and Community Oriented For years, our dealership has partnered with a variety of Charities and Organizations to bring our neighbors in Cleveland, Beachwood, Shaker Heights, Solon and Cleveland Heights closer together. At Ken Ganley Subaru Bedford we enjoy helping others succeed as well as providing an Eco-Friendly atmosphere at our dealership. Our facility has achieved the Subaru Eco-Friendly Retailer certification and we continue to assist our communities in preserving a clean and safe environment. Stop by Ken Ganley Subaru Bedford and treat yourself to a test drive in a brand-new Subaru model of your choice. You can also tour our dealership by visiting our Tour page, or see it in person! We are conveniently located at 123 Broadway Ave. Bedford, OH 44146. For any questions on our Subaru inventory in Bedford, or if you wish to speak with a member of our sales team, feel free to contact us at (888) 853-6593 so we can reach out to you. Come find your dream Subaru Today. Our team can't wait to serve you!
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123 Broadway Ave

Bedford, OH

44146

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Showing 1,606 reviews

April 01, 2020

I couldn’t be happier with my experience at the dealership. The staff was extremely conscientious of the regulations in place for the COVID-19. Everyone was very polite and patient from start to fi More

by BYUSKO
Recommend Dealer
Yes
Employees Worked With
Jeffrey Rosen, Max Pipkin
Apr 01, 2020 -

Ken Ganley Subaru Bedford responded

Thank you for your business and we hope to see you again in the service department!

March 31, 2020

Quick service - if course no one was having car worked on but my recall was finally fixed in less than two hours - little inconvenient but did a good job More

by PROFJANE
Recommend Dealer
Yes
Employees Worked With
Joe in service
Apr 01, 2020 -

Ken Ganley Subaru Bedford responded

Thank you for your review.

March 31, 2020

Sales Joe Lonardo was friendly and helpful. A pleasure to deal with. Joe was very in the time of coronavirus. He provided his phone number for questions More

by JMHURA
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
JOE LONARDO
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bryan Escott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 01, 2020 -

Ken Ganley Subaru Bedford responded

Congratulations on the purchase of your new vehicle and we hope to see you again in service!

March 31, 2020

Replaced leaking tire Thanks to Ganley Subaru for getting my car in immediately to replace a rear tire that had a slow leak. They were great about taking COVID-19 precautio More

by darciechan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
TIM CUSICK
Apr 01, 2020 -

Ken Ganley Subaru Bedford responded

Thank you for your review!

March 28, 2020

Best dealership experience ever! Thanks to Mike Bryson and Ben in finance for making this car leasing experience the best ever! Mike is so very knowledgeable about the features of th More

by CATALYSTCONSULTINGGROUPINC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Bryson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bryan Escott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ben in Finance
Mar 30, 2020 -

Ken Ganley Subaru Bedford responded

Thank you for choosing our dealership to lease your new Subaru! We hope to see you again in our service department.

March 27, 2020

Buy BY Phone With the scare of being exposed to the Corona Virus , I was extremely afraid of going from Dealer to Dealer negotiating the price of a new Subaru Fore More

by LFISHBACH
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bryan Escott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : I am terrible with names so Female Finance Elena? Excellent, Max Pipkin
Mar 30, 2020 -

Ken Ganley Subaru Bedford responded

Thank you for being patient during this time and understanding that extra precautions must be taken. We are so happy to hear that our staff got you your Subaru in a safe manner!

March 27, 2020

unpleasant The used car manager is very unprofessional. I was a victim of bait and switch and told wrong information regarding price and interest. To top it off More

by Sunbean
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Tony Vazquez
March 26, 2020

Service was very personalized! During this virus season, the staff made it a point to be safe yet thorough. Mike Bryson went above and beyond as usual. Shawn’s attention to detail was exceptional. More

by SEAMUS244
Recommend Dealer
Yes
Employees Worked With
Mike Bryson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeffrey Rosen
Mar 30, 2020 -

Ken Ganley Subaru Bedford responded

Thank you for your review!

March 26, 2020

Second Subura leased. Gary makes it stress free and had a test car ready for me to drive. Gary was accommodating and the whole process was easy. More

by Tahoe13
Recommend Dealer
Yes
Employees Worked With
GARY AXELBAND, Jeffrey Rosen
Mar 26, 2020 -

Ken Ganley Subaru Bedford responded

Thank you for your business and continued support! We hope to see you again in service.

March 26, 2020

Overall Good Experience considering pandemic Able to fix things other than oil change I came in for during the appointment. Listed several other things that will have to be fixed at a later time More

by LKPROVITT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
TIM CUSICK
Mar 26, 2020 -

Ken Ganley Subaru Bedford responded

Thank you for your feedback.

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