Ken Ganley Subaru Bedford

My time I was quoted a price and that price weeks later was the same. Chris assisted me when I brought my car to be service because Tim was busy with another I was quoted a price and that price weeks later was the same. Chris assisted me when I brought my car to be service because Tim was busy with another customer. Time later finished me off. Both gentlemen were very pleasant and professional. Very knowledgeable in their profession. More

Joe Leonardo is a very detailed oriented salesman. Was not pushy and was patient with us as we decided on whether or not to purchase the car. He went above and beyond even after us purchasing the car to c not pushy and was patient with us as we decided on whether or not to purchase the car. He went above and beyond even after us purchasing the car to call our insurance company to give them the details of our new car. We were very pleased with his efforts. More

2.5hr oil change Has progressively gone downhill over the last few years tho I understand service center under new mgnt. Told 1hr 20min for oil change so at 2hr inquir Has progressively gone downhill over the last few years tho I understand service center under new mgnt. Told 1hr 20min for oil change so at 2hr inquired. Pretty sure they forgot I was 'waiting' customer. Mgr saved face by offering it on the house and next one free but after that, and since nearing my 70K extended warranty, won't be coming back. (Paperwork appears someone - Chris? - entered my 'promised by' time at 3hr after arrival rather than 'customer waiting'.) When someone enters the office area an employee should not ignore them just cuz they're not directly assisting. They should acknowledge all customers and let them know someone will be with them just as soon as they can. You make a customer feel like crap, they share that word of mouth and they don't come back. More

1st service for new car This was my first service six months after buying my new Legacy. They checked out everything within the hour they estimated and it cost me $0. What's This was my first service six months after buying my new Legacy. They checked out everything within the hour they estimated and it cost me $0. What's not to like? More

I had a bit of a wait but was kept informed the whole time Jennifer who took care of me did an excellent job of informing me what was happening with my car. The Eye Sight kept going out and she believed it wa Jennifer who took care of me did an excellent job of informing me what was happening with my car. The Eye Sight kept going out and she believed it was related to the parking pass hanging on my mirror. She gave me advice and made sure my car was taken care of, even cleaning my seat afterward. More

I came in to get an oil change and wheel alignment and both were done in a reasonable time. The Price could be cheaper though both were done in a reasonable time. The Price could be cheaper though More

Jon and Max went above and beyond to help me. Max even gave me a ride to return my rental. I will send business your way. gave me a ride to return my rental. I will send business your way. More

This is the fourth car we've bought from Mike, we won't buy from anyone else. Mike has earner our respect and most of all....our trust. He's a straight shooter and a nice guy, we love ya Mike. buy from anyone else. Mike has earner our respect and most of all....our trust. He's a straight shooter and a nice guy, we love ya Mike. More

MIKE IS AWESOME!!!I have been leasing cars from Mike for MIKE IS AWESOME!!! I have been leasing cars from Mike for a long long time. Everytime he listens to what I could afford and the car that I am inter MIKE IS AWESOME!!! I have been leasing cars from Mike for a long long time. Everytime he listens to what I could afford and the car that I am interested in. He works to get me the right kind of deal. Yesterday, I drove away with a 2020 Outback. Thanks again, Mike for being so awesome!!! More

Pleasant experience I brought my car in for simple express service consisting of oil and filter change plus multipoint inspection. Mr. Cusick was friendly and courteous I brought my car in for simple express service consisting of oil and filter change plus multipoint inspection. Mr. Cusick was friendly and courteous, and the work was completed in less than one hour. Let me add that the woman at the billing window was also friendly and courteous, so altogether it was a pleasant experience. More