Ken Ganley Subaru Bedford

Staff were attentive and welcoming. We purchased our Subaru from a place we’ve been dealing with for 40 years: Colonial Auto In Chagrin Falls. Our regular maintenance is handled by Auro We purchased our Subaru from a place we’ve been dealing with for 40 years: Colonial Auto In Chagrin Falls. Our regular maintenance is handled by Aurora Care Care, When Corporate Subaru mandates are issued, we chose to use Bedford GANLEY Subaru. Yes, it is the closest geographically to us, but we continue to go back because of the high level,of service and the staff. More

Very good They were warm and welcoming and made me feel like they made me the best possible deal. I was going to compare with another dealership, but after a s They were warm and welcoming and made me feel like they made me the best possible deal. I was going to compare with another dealership, but after a short time, I felt that was no longer necessary. More

+Did not receive what agreed on and No front plate bracket i Quick to sell me a car but no one home to take care of problems. Did not receive hitch wiring harness as promised and today, tried to install front p Quick to sell me a car but no one home to take care of problems. Did not receive hitch wiring harness as promised and today, tried to install front plate but there is not a bracket. It has been a week since Bryson promised to call and correct hitch problem. More

Excellent Car Buying Experience! Joe W, Larry B, and Joshua B made sure my new Subaru Forester buying experience went smooth and easy. They answered all my questions and even brought Joe W, Larry B, and Joshua B made sure my new Subaru Forester buying experience went smooth and easy. They answered all my questions and even brought up things I didn't think about. They went the extra mile to make sure I got exactly what I wanted. These guys know their stuff!!! I got a very good price for my trade too! I was also impressed with the follow up phone calls and offers to help me learn about all the new features, bells & whistles for my new ride. I will definitely recommend these guys to anyone I know looking for a new or used car. Thank you for making this a positive experience! More

My service advisor was excellent! She communicated the work to be done and explained how long and managed my expectations! Wonderful experience and high regards. work to be done and explained how long and managed my expectations! Wonderful experience and high regards. More

Very good in all aspects. Includes Larry Boro, who is exceptional. Been leasing cars at this dealership for 12+ years. Would recommend them very highly. exceptional. Been leasing cars at this dealership for 12+ years. Would recommend them very highly. More

Easy in and out For the past 42 months the service department has always been awesome. Jennifer Leeds and Joe Emanuele, do a great job of taking care of my Outback a For the past 42 months the service department has always been awesome. Jennifer Leeds and Joe Emanuele, do a great job of taking care of my Outback and updating me as to what is being done. More

Subaru Forester service Recent service work on my 2016 Subaru Forester went well, and service department was very accommodating. My vehicle was in for two recalls, so a loan Recent service work on my 2016 Subaru Forester went well, and service department was very accommodating. My vehicle was in for two recalls, so a loaner vehicle was given for the day. I learned I also needed a transmission fluid wash, and front brake pads/rotors, which was a surprise, but probably needed, and quite expensive. It's always better to be safe than sorry. More

Outstanding service on my recall. Prompt, courteous and fri I came in for a recall on my 2010 Forester Takata air bag. I was met promptly. I worked with Chris who was helpful and friendly. I had set up an ap I came in for a recall on my 2010 Forester Takata air bag. I was met promptly. I worked with Chris who was helpful and friendly. I had set up an appointment by phone. I got the impression that somehow the appointment hadn't been scheduled with the service dept. but Chris just took me in without a flinch. Courtesy loaner car was great. Service was completed more quickly than expected. More