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Ken Ganley Subaru Bedford
Bedford, OH
1,605 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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February 20, 2020
I came in for an oil change and tire rotation. The service was prompt and I assume it was done correctly. However, the sensor within the car that tells me it's time for an oil change was not reset. service was prompt and I assume it was done correctly. However, the sensor within the car that tells me it's time for an oil change was not reset. I rely on this sensor to alert me when it is time to change the oil. I called twice to speak with service about it and left a message both times. No one returned my calls. Also, I received an email request from Ganley's Customer Care Specialist to which I replied with my problem and he has yet to respond. The dealership location is not convenient to my home, so I am just asking for instructions on how to reset the sensor myself. Why is it so difficult to respond to me????? More
by LADITTRICH
Verified CustomerEmployees Worked With
Joe Emanuelle
February 20, 2020
Much better than our original experience...bought a crosstreck. The sales crew really gave us the run around. The crew this time was great. (Jermaine and John) crosstreck. The sales crew really gave us the run around. The crew this time was great. (Jermaine and John) More
by KARYB52
Employees Worked With
John Kerwin, Jermaine Muse
February 20, 2020
Great place to buy a car! Very generous trade-in, knowledgeable and helpful staff. A overall great experience for our whole family. We’ll be buying a Subaru again. knowledgeable and helpful staff. A overall great experience for our whole family. We’ll be buying a Subaru again. More
by JULIE.HAZLE-DAVIS
Employees Worked With
Clarice Mack, GARY AXELBAND, Jeffrey Rosen, Chris Wiley
February 18, 2020
I just bought my second Subaru and third vehicle from this dealership. It was a great experience, from my first contact with Jody on the phone, to working with Mike BRYSON, to the financing experience . this dealership. It was a great experience, from my first contact with Jody on the phone, to working with Mike BRYSON, to the financing experience . Mike is extremely kind, competent , knowledgeable , and easy to reach. I love the car! Thank you More
by pam.zuban
Employees Worked With
Mike Bryson
February 18, 2020
Mike and the Subaru Impreza Mike was the absolute best! He explained every detail of the Subaru Impreza to all of us and showed my son every thing he needed to know to operate Mike was the absolute best! He explained every detail of the Subaru Impreza to all of us and showed my son every thing he needed to know to operate the vehicle. He spent a lot of time with us and never appeared to be distracted or in a rush. He made sure we got the best deal and any concerns were answered. I would refer Mike to anyone I know that needs a car. He also has the best personality. 100% satisfied More
by Ferrari
Employees Worked With
Mike Bryson
February 18, 2020
They are great people. They helped me get in a car the same day I was there. very outstanding people. They Stand behind there word 100 percent. I’m a very happy customer. same day I was there. very outstanding people. They Stand behind there word 100 percent. I’m a very happy customer. More
by James Blakeney
Employees Worked With
Max Pipkin, John Kerwin
February 17, 2020
I was pleased but I was very pleased with the timing and the completion of the service for recall However, someone turned off my radio, turned off my heating/AC cont I was very pleased with the timing and the completion of the service for recall However, someone turned off my radio, turned off my heating/AC controls and also my light switch settings. For sure my seat was pushed far from the position I use. I understand that for the repairs all these items needed to be off but as a courtesy they should have put back where they were when I drove in the car to the service bay. Thank you More
by SHETAX
Employees Worked With
a woman whose name is not above
February 17, 2020
Ruben was so nice and easy to work with that it made the car buying experience a breeze. He was not hesitant to respond to my texts and answered every single question I had so quickly. car buying experience a breeze. He was not hesitant to respond to my texts and answered every single question I had so quickly. More
by digiannantoniom
Employees Worked With
Ruben Rojas
