Back

Ken Ganley Subaru Bedford

Bedford, OH

4.1
1,605 Reviews

123 Broadway Ave

Bedford, OH

44146

Directions

By Type

Showing 1,605 reviews

February 14, 2020

Excellent, considerate and friendly communication from the service consultant. The work was done quickly and felt easy from my end. They handled me while i waited. More

by CHRISDAROUX
Recommend Dealer
Yes
Employees Worked With
Chris Wiley
Feb 14, 2020 -

Ken Ganley Subaru Bedford responded

Thank you for your review!

February 13, 2020

Review Service took less than 30 minutes! Was surprised and pleased with length of time it took, but was a little surprised at the price charged. More

by MTNESTT
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sorry -- so fast I didn't notice names
Feb 14, 2020 -

Ken Ganley Subaru Bedford responded

Thank you for your feedback!

February 12, 2020

To the point and a good price. Clean, professional, and pleasant. The work was done as I expected and in the amount of time that was expectable to me. That's all. More

by DSTANSZU
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jennifer Leeds
Feb 13, 2020 -

Ken Ganley Subaru Bedford responded

Thank you for your review and we hope to see you again!

February 12, 2020

Stop asking for ratings.. It is annoying! Imagine being treated like a king, getting great service then being harassed by phone calls, surveys, and sad requests for ratings. This is getting o More

by ANDREWDE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
who remembers?
Feb 13, 2020 -

Ken Ganley Subaru Bedford responded

Thank you for your feedback.

February 11, 2020

Routine maintenance and recall issue I had a pleasant and informative phone call with the service writer to make the appointment. She was helpful. When I arrived, she recognized me and More

by SRGERSON
Customer Service
Price
Recommend Dealer
Yes
Employees Worked With
Her name is on the paperwork.
Feb 11, 2020 -

Ken Ganley Subaru Bedford responded

Thank you for your review.

February 11, 2020

Tim did a great job. He answered all my questions. It was my first time here because I was unhappy with another dealer. I left very satisfied. Thanks again More

by vanakenjewel
Recommend Dealer
Yes
Employees Worked With
TIM CUSICK
Feb 11, 2020 -

Ken Ganley Subaru Bedford responded

Thank you for your feedback on our service department.

February 11, 2020

Greg Love was the best the was the smoothest purchasing of a vehicle ever. I wasn’t there all day and i would buy again from Greg Love More

by JIMMY.JIMMY338
Recommend Dealer
Yes
Employees Worked With
Shun,Stewart
Feb 11, 2020 -

Ken Ganley Subaru Bedford responded

Thank you for choosing Ganley Bedford Imports!

February 10, 2020

Well done This was a recall visit and everything went smoothly. I got a loaner and the communications from the service staff was first-rate. No complaints More

by PMG2
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
TIM CUSICK
Feb 11, 2020 -

Ken Ganley Subaru Bedford responded

Thank you for your feedback on our service department!

February 10, 2020

Outstanding service, on time and complete I returned to the dealership for my first service appointment (oil change / tire rotation / checkup) at 6,000 miles. Tim, the service person with whom More

by Alex M
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
TIM CUSICK, Bryan Escott
Feb 11, 2020 -

Ken Ganley Subaru Bedford responded

Thank you for purchasing and servicing your Subaru with our dealership!

February 10, 2020

Always professional I've always had a good experience with this service department. They're a top notch group with solid communication skills. I'd highly recommend them More

by PTAYLOR5
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
TIM CUSICK
Feb 11, 2020 -

Ken Ganley Subaru Bedford responded

Thank you for choosing us to service your vehicle and we hope to see you again!

...
109
...