Ken Ganley Subaru Bedford

Outstanding service, on time and complete I returned to the dealership for my first service appointment (oil change / tire rotation / checkup) at 6,000 miles. Tim, the service person with whom I returned to the dealership for my first service appointment (oil change / tire rotation / checkup) at 6,000 miles. Tim, the service person with whom I dealt, was congenial and eager to make sure I was satisfied with what was being done to my car. I had planned to wait for the appointment to be complete, so I brought a book with me, and spent the time in the waiting area. During my visit, Bryan, the sales manager, came over to greet me and asked how things were going. I was very impressed to have been remembered as a customer 5 months after purchasing the vehicle. I would definitely recommend this dealership to anyone looking to purchase or service a Subaru. More

Very good experience at the dealership on the corner of Very good experience at the dealership on the corner of Rockside and Broadway. Easy access. Mike Bryson very professional and helpful with the new F Very good experience at the dealership on the corner of Rockside and Broadway. Easy access. Mike Bryson very professional and helpful with the new Forester. He helped me with all the bells and whistles the Forester offers. I’ll be sure to recommend him and Subaru Ganley of Bedford Ohio. More

Mike Bryson is a wonderful human being. I’ve just leased my fifth Subaru from him. Friends and family have leased or purchased another five or six Subarus or Volkswagens. Mike is a very thorough guy. He is my fifth Subaru from him. Friends and family have leased or purchased another five or six Subarus or Volkswagens. Mike is a very thorough guy. He is candid, funny and very reliable. More

New 2020 car - STARLINK services still don't work Bought a 2020 Forester in Nov, STARLINK services never connected. Brought my car in 4 times now and it's still not fixed. Very concerned as to what el Bought a 2020 Forester in Nov, STARLINK services never connected. Brought my car in 4 times now and it's still not fixed. Very concerned as to what else might be wrong with the car. Might be a lemon. More

Very pleased with this dealership!! Service was fast and the staff was great!! I got my car from a different dealership, but my next car will come from this one!! the staff was great!! I got my car from a different dealership, but my next car will come from this one!! More

Great service! The service is fantastic. I walked in without an appointment and walked out with a clean car and a engine full of fresh oil an hour and 15 minutes la The service is fantastic. I walked in without an appointment and walked out with a clean car and a engine full of fresh oil an hour and 15 minutes later. The only complaint i have is the cost. More

Confusing I came to see the Subaru Ascent which, according to the website, were available and in stock. The one that was brought around for me to see was the s I came to see the Subaru Ascent which, according to the website, were available and in stock. The one that was brought around for me to see was the sales manager's vehicle, which had two car seats in the back, hats and other "stuff" on the floor, and was just dirty. The sales person spent time explaining every knob and feature, but I never drove the vehicle, and obviously, wasn't able to judge anything about space in the back seat. There was no real explanation for why this was the vehicle I was shown - it didn't look like the dealership was more than moderately busy. The sales person did apologize several times for how the vehicle looked, but it certainly wasn't a good experience. I was brought there by a VW sales person - Ruben Rojas (who was fantastic, by the way). He was the one who recommended the Ascent; I had never considered it before he brought it to my attention. (I ended-up buying an Alfa Romeo, which he recommended too!) More

Very good service. The employees are very professional and knowledgeable. I have been driving a Subaru for several years, with out any major issues. I will recommend a friend. and knowledgeable. I have been driving a Subaru for several years, with out any major issues. I will recommend a friend. More

Everybody at Ganley Subaru were great getting me my new Subaru Crosstrek. They went above and beyond. I want to give Jazmen Henderson an extra shout out she is a Rock Star!!!! Subaru Crosstrek. They went above and beyond. I want to give Jazmen Henderson an extra shout out she is a Rock Star!!!! More

Mike Bryson is all-around great! It had been about 8 years since I purchased a car from a dealership. Since I'm a "shopper", beginning a few weeks ago I ventured out into the car-buyi It had been about 8 years since I purchased a car from a dealership. Since I'm a "shopper", beginning a few weeks ago I ventured out into the car-buying world in search of a great and fair deal along with hopes of finding a salesperson who was genuinely knowledgeable and kind. Fortunately I found that and more when meeting Mike Bryson. I went to Ganley Subaru Bedford first and then shopped around town (and actually a few hours south of town) to find the right vehicle. So, full circle - back around to Ganley Bedford where everything worked out as I hoped it would thanks to Mike. If you work with him, you won't feel the high pressure that might be possible elsewhere. Mike will do his very best for you, and he'll respond to your questions and concerns quickly. Jenn is so helpful and together, what a great team! I'm thankful for this positive experience and can't recommend Mike and Jenn highly enough. More