
Ken Ganley Subaru Bedford
Bedford, OH
Filter Reviews by Keyword
By Type
Showing 1,605 reviews
recall Very disappointed. Had to bring Forester in on Thursday for a recall which I had not problem with! But after service, I did have the problem!! As I Very disappointed. Had to bring Forester in on Thursday for a recall which I had not problem with! But after service, I did have the problem!! As I was leaving the dealership I had to turn right around and go back and had to leave car for 2 days before parts were going to be in. Was promised to have it back Sat. Hopefully that's the case. Not happy. They did however give me a courtesy car which I appreciated. More
Trading in one Subaru for another I went to Ganley Subaru of Bedford to see Mike Bryson about trading in my Forester for a 2020 Impreza. This is my third purchase from Mike and all thr I went to Ganley Subaru of Bedford to see Mike Bryson about trading in my Forester for a 2020 Impreza. This is my third purchase from Mike and all three have been great experiences. Mike is professional, kind and honest. The entire sales staff makes everyone feel welcome. I am a Subaru owner for life and I have recommended Mike to others and will continue to do so. More
Excellent service I can't say enough good things about Ganley's salesman Mike Bryson He has been front and center helping with the purchase of a lease on an Impreza. W I can't say enough good things about Ganley's salesman Mike Bryson He has been front and center helping with the purchase of a lease on an Impreza. We had some check engine lights come on after we got it home and took it back in for a check the next week they could take us which took a week as they are swamped with appointments on subaru recalls. When we got there they very quickly solved the problem as a faulty gas cap. We later that day to have an appointment with Clarice to go over any questions we had about our car and give us a Giant Eagle gift card. Clarice was very helpful in answering my wife and my questions. She is very friendly and professional. More
Just took delivery of a 2020 Outback, our third Subaru We first dealt with Ganley Subaru and Mike Bryson about five years ago when we leased an Impreza. That became a Forester a few years later. Now we've We first dealt with Ganley Subaru and Mike Bryson about five years ago when we leased an Impreza. That became a Forester a few years later. Now we've also added the Outback. We were immediately impressed by the hands-on care he and the dealership provided. Bryson knows all the ins and outs of the vehicles to an astonishing level. And he is pleasant to deal with, showing genuine interest in us as people, not just customers. We've gotten to know him over time, and I'm sure we'll be back. More
Great experience, as always with Ganley Subaru. This is our 3rd car lease in a row from Ganley Subaru and they always do a great job! Larry Boro and Jeffrey Rosen are always very informative and he This is our 3rd car lease in a row from Ganley Subaru and they always do a great job! Larry Boro and Jeffrey Rosen are always very informative and helpful when we are looking to get a new car. I enjoy working with them and would highly recommend them to anyone looking to purchase or lease a Subaru. More
Oil change and check noise Rep was able to have mechanic test drive car to check noise which turned out to be wheel bearing (covered under warranty). Kept me informed on timing, Rep was able to have mechanic test drive car to check noise which turned out to be wheel bearing (covered under warranty). Kept me informed on timing, offered loaner due to extra time waiting (which was not needed but nice to have the offer. More
Went in for express service to have my headlight bulbs replaced. They noticed an additional light I had out and replaced at no additional cost. Always fast and great customer service. replaced. They noticed an additional light I had out and replaced at no additional cost. Always fast and great customer service. More
Fast and freindly needed a tire plugged, they took me right away, evryone was very freindly and helpful. It didn't take to long and I was back on the road needed a tire plugged, they took me right away, evryone was very freindly and helpful. It didn't take to long and I was back on the road More
Best car leasing experience I could’ve hoped for! As an indecisive person, it took me almost a year to finally get a car and Mike was supportive every step of the way. When it came time to decide which car indecisive person, it took me almost a year to finally get a car and Mike was supportive every step of the way. When it came time to decide which car to get, he found the perfect fit for me, I LOVE MY IMPREZA! He was honest about and informative about every question that I asked, which made me happy but also confident about my decision . Lastly, Mike walked me through all the sweet tech in the car. As someone who traded in a 2001 corolla, I needed a detailed walk through and he provided that without me even asking. Mike cares about his customers and he’s great at his job! I will FOR SURE go to him for my next Subaru when my lease is up! More