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Ken Ganley Subaru Bedford

Bedford, OH

4.1
1,605 Reviews

123 Broadway Ave

Bedford, OH

44146

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Showing 1,605 reviews

January 31, 2020

recall Very disappointed. Had to bring Forester in on Thursday for a recall which I had not problem with! But after service, I did have the problem!! As I More

by BON.JON
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
service dept. The young lady was very nice and helpful.
Feb 11, 2020 -

Ken Ganley Subaru Bedford responded

Thank you for your feedback.

January 31, 2020

Trading in one Subaru for another I went to Ganley Subaru of Bedford to see Mike Bryson about trading in my Forester for a 2020 Impreza. This is my third purchase from Mike and all thr More

by Carla S
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ben Angelo, Mike Bryson
Feb 11, 2020 -

Ken Ganley Subaru Bedford responded

We hope you are enjoying your new 2020 Impreza and come back to see us for service!

January 31, 2020

Excellent service I can't say enough good things about Ganley's salesman Mike Bryson He has been front and center helping with the purchase of a lease on an Impreza. W More

by HESTONW
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Clarice, Mike Bryson
Feb 11, 2020 -

Ken Ganley Subaru Bedford responded

Thank you for choosing our dealership to lease your new Impreza! We hope to see you again in service.

January 31, 2020

Just took delivery of a 2020 Outback, our third Subaru We first dealt with Ganley Subaru and Mike Bryson about five years ago when we leased an Impreza. That became a Forester a few years later. Now we've More

by RHiggs
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Bryson
Feb 11, 2020 -

Ken Ganley Subaru Bedford responded

Thank you for your continued support and business!

January 30, 2020

Great experience, as always with Ganley Subaru. This is our 3rd car lease in a row from Ganley Subaru and they always do a great job! Larry Boro and Jeffrey Rosen are always very informative and he More

by TADELMAN0
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
LARRY BORO, Jeffrey Rosen
Feb 11, 2020 -

Ken Ganley Subaru Bedford responded

Enjoy your new Subaru and we hope to see you in service!

January 30, 2020

Oil change and check noise Rep was able to have mechanic test drive car to check noise which turned out to be wheel bearing (covered under warranty). Kept me informed on timing, More

by ANNE V
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Timothy Cusek
Feb 11, 2020 -

Ken Ganley Subaru Bedford responded

Thank you for the review.

January 30, 2020

Went in for express service to have my headlight bulbs replaced. They noticed an additional light I had out and replaced at no additional cost. Always fast and great customer service. More

by CSWORD4411
Recommend Dealer
Yes
Employees Worked With
Chris in the service department.
Feb 11, 2020 -

Ken Ganley Subaru Bedford responded

Thank you for the review of our service department.

January 29, 2020

Fast and freindly needed a tire plugged, they took me right away, evryone was very freindly and helpful. It didn't take to long and I was back on the road More

by CMAY4
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris & Matt (Ithink that was his name)
Jan 29, 2020 -

Ken Ganley Subaru Bedford responded

Thank you for the review! I am glad you were safe and everything went smoothly!

January 29, 2020

Best car leasing experience I could’ve hoped for! As an indecisive person, it took me almost a year to finally get a car and Mike was supportive every step of the way. When it came time to decide which car More

by Jessie A
Recommend Dealer
Yes
Employees Worked With
Mike Bryson
Jan 29, 2020 -

Ken Ganley Subaru Bedford responded

I am glad you had such a great experience! Mike and our entire team will be happy the help when you are ready for your next SUBARU!

January 29, 2020

I appreciate the openness and responsiveness to my. Incera’s and issues. They will go out of their way to help you out and solve the problem. More

by CAROLF708
Recommend Dealer
Yes
Employees Worked With
Traci
Jan 29, 2020 -

Ken Ganley Subaru Bedford responded

Thank you for leaving the rating and review! We look forward to seeing you the next time you need anything.

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