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Ken Ganley Subaru Bedford

Bedford, OH

4.1
1,605 Reviews

123 Broadway Ave

Bedford, OH

44146

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Showing 1,605 reviews

January 28, 2020

Great Service Great service provided..great staff.Friendly service team that cares about the customers and knows what my Subaru needs to keep it running smoothly.Ha More

by EMANUELE99
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe Emanuele,Jennifer Leeds,Tim Cusick,Matt Heilmann, Peter Kash
Jan 29, 2020 -

Ken Ganley Subaru Bedford responded

I will let the Service Team know that they earned 5 Stars. We look forward to serving you in the future.

January 28, 2020

Great!!!! All were polite and problem solvers.I only Great!!!! All were polite and problem solvers. I only deal with this dealership since purchasing my car here. I will only come here, and purchase fu More

by MMOSSBEDNARIK19
Recommend Dealer
Yes
Employees Worked With
Tim Cusick, Service Dept.He was GREAT, Max Pipkin
Jan 29, 2020 -

Ken Ganley Subaru Bedford responded

Our goal to to EXCEED your expectations. Thank you for letting us know how we did!

January 26, 2020

I just love this man! 10th VW PURCHASED from this wonderful man. Words can not describe how amazing he is to work with. Mike Bryson just knows what you want, need and can More

by wendeejeanhurd
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Bryson
Jan 29, 2020 -

Ken Ganley Subaru Bedford responded

I will make sure Mike knows that he earned all 5 stars! Thank you!

January 24, 2020

Customer Service Ezra Pecha is an exceptional sales person. He really cares about the customer and treats them like family. Family I believe is what Ganley Bedford A More

by KC_ROCK
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
AJ, Ben (Finance person), Ezra Pecha
Feb 11, 2020 -

Ken Ganley Subaru Bedford responded

Thank you for continuing to choose Ganley Bedford Imports for the purchase of your new vehicles!

January 23, 2020

Great Team Work and Freindship at Ganley Subaru of Bedford Your sales rep Wayne is a great asset, and he is very efficient in putting together an excellent deal in buying a car. Although I live in Madison, Ohi More

by RALPHWOHR
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Wayne Frejofsky
Feb 11, 2020 -

Ken Ganley Subaru Bedford responded

Thank you for your review!

January 23, 2020

The staff there is always willing to help the customer out first and foremost... Recently, Chris Wiley informed me that I could call Subaru of America and ask if they would cover fully my touchscreen unit More

by hikerman2000
Recommend Dealer
Yes
Employees Worked With
Chris Wiley, Joe Walker, Mike Bryson, Peter Kash
Feb 11, 2020 -

Ken Ganley Subaru Bedford responded

Thank you for your review!

January 22, 2020

The place to get your car maintained correctly and quickly! For the second time Tim Cusick proved to be extraordinary. The first time he made sure the problem with the wheels was resolved. I did not get the c More

by 6 cylinder Subaru
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tim Cusick
Feb 11, 2020 -

Ken Ganley Subaru Bedford responded

Thank you for choosing our dealership to service your vehicle!

January 22, 2020

flat tire I was told to ask for a certain person in service because the person on the phone had spoken to him. The service person knew nothing of why I was the More

by DSTRIKER50
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sandra, Chris
Feb 11, 2020 -

Ken Ganley Subaru Bedford responded

Thank you for your feedback.

January 22, 2020

Pleasant service personnel..service done in timely manner..supplied me with a rental while car was being serviced..contacted when my car was done..made the process easy and problem free. More

by morrowbabya
Recommend Dealer
Yes
Employees Worked With
Cainaan Jones
Feb 11, 2020 -

Ken Ganley Subaru Bedford responded

Thank you for your feedback!

January 21, 2020

Oil change and tire rotation The service was performed quickly and the customer service was friendly and helpful when dropping off keys and waiting for the work to be done! More

by ANDRASPONTI
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Do not know
Feb 11, 2020 -

Ken Ganley Subaru Bedford responded

Thank you for your review!

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