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Ken Ganley Subaru Bedford

Bedford, OH

4.1
1,605 Reviews

123 Broadway Ave

Bedford, OH

44146

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Showing 1,605 reviews

January 21, 2020

Oil change Great team that you all have...I can't remember the ladies name, but she was very courteous and very professional. She kept me abreast to what was goi More

by JacquiNspidey0609
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cathy Burnstine
Feb 11, 2020 -

Ken Ganley Subaru Bedford responded

Thank you for your review and for choosing our dealership for all of your vehicle needs.

January 20, 2020

Great follow up Tim handled my service needs and loaner car very efficiently. The detail was better than I expected and was able to complete multiple service items i More

by DAVIDKAM1968
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tim in service
Feb 11, 2020 -

Ken Ganley Subaru Bedford responded

Thank you for your feedback.

January 20, 2020

Service was performed much quicker than estimated! Staff was also very friendly while waiting for car to be finished. The coffee machine and the fireplace made it an enjoyable wait. More

by MARKKRAM1
Recommend Dealer
Yes
Employees Worked With
Service department
Feb 11, 2020 -

Ken Ganley Subaru Bedford responded

Thank you for your review of our service department!

January 17, 2020

Smooth Visit Everything went very well. Work completed as expected. There was a quiet area in which I could get work done, so I could wait and the time was not wa More

by COLE_RH
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tim
Feb 11, 2020 -

Ken Ganley Subaru Bedford responded

Thank you for your review of our service department!

January 17, 2020

Personalized service outstanding Outstanding interaction with Max and others we met during our visits. Appropriate followup in answering our many questions. All in all a very positive More

by RWKALLOCK
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Max Pipkin
Feb 11, 2020 -

Ken Ganley Subaru Bedford responded

Thank you for your review!

January 15, 2020

Tim checked me in told me what was needed and had me finished ahead of the time he estimated. Great team and enjoyable to work with More

by BIOWARREN
Recommend Dealer
Yes
Employees Worked With
GARY AXELBAND, LARRY BORO, Michael Horrigan
Feb 11, 2020 -

Ken Ganley Subaru Bedford responded

Thank you for your feedback.

January 15, 2020

This is the title. Paul did a great job answering my questions, getting the vehicle ready for me, and ensuring the purchase process went smoothly. I really appreciated More

by GLORTIE
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Mezzacapo
Feb 11, 2020 -

Ken Ganley Subaru Bedford responded

We hope you are enjoying your new vehicle! We hope to see you again in service.

January 14, 2020

attentive, made sure i didn't wait on test drive, handled the paper work well, answered all questions, explained details of the car well. I was happy with the More

by TSTAPPENBECK
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andrew Cabot
Feb 11, 2020 -

Ken Ganley Subaru Bedford responded

Thank you for your review!

January 14, 2020

Greg love was excellent he explained everything well and didn’t have me all day at the dealership. He made getting the car easy and I loved it More

by JIMMY.JIMMY338
Recommend Dealer
Yes
Employees Worked With
Greg love
Feb 11, 2020 -

Ken Ganley Subaru Bedford responded

We hope you are enjoying your new vehicle!

January 13, 2020

Very pleasant atmosphere the wait wasn't long. And Cecilia was a joy was very welcoming and knowledgeable. Will continue coming for my vehicle needs. More

by SONYABROADY726
Recommend Dealer
Yes
Employees Worked With
Cecilia
Feb 11, 2020 -

Ken Ganley Subaru Bedford responded

Thank you for your review!

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