
Ken Ganley Subaru Bedford
Bedford, OH
Filter Reviews by Keyword
By Type
Showing 1,605 reviews
Oil change Great team that you all have...I can't remember the ladies name, but she was very courteous and very professional. She kept me abreast to what was goi Great team that you all have...I can't remember the ladies name, but she was very courteous and very professional. She kept me abreast to what was going on. She checked on periodically. I truly appreciate great customer service. It is very rare these days! I put Cathy's name because I left my receipt in the car and I can't remember the young lady who provided customer service for me. More
Great follow up Tim handled my service needs and loaner car very efficiently. The detail was better than I expected and was able to complete multiple service items i Tim handled my service needs and loaner car very efficiently. The detail was better than I expected and was able to complete multiple service items in one stop. More
Service was performed much quicker than estimated! Staff was also very friendly while waiting for car to be finished. The coffee machine and the fireplace made it an enjoyable wait. was also very friendly while waiting for car to be finished. The coffee machine and the fireplace made it an enjoyable wait. More
Smooth Visit Everything went very well. Work completed as expected. There was a quiet area in which I could get work done, so I could wait and the time was not wa Everything went very well. Work completed as expected. There was a quiet area in which I could get work done, so I could wait and the time was not wasted. My Service Advisor Tim was accommodating and efficient. More
Personalized service outstanding Outstanding interaction with Max and others we met during our visits. Appropriate followup in answering our many questions. All in all a very positive Outstanding interaction with Max and others we met during our visits. Appropriate followup in answering our many questions. All in all a very positive experience. More
Tim checked me in told me what was needed and had me finished ahead of the time he estimated. Great team and enjoyable to work with finished ahead of the time he estimated. Great team and enjoyable to work with More
This is the title. Paul did a great job answering my questions, getting the vehicle ready for me, and ensuring the purchase process went smoothly. I really appreciated Paul did a great job answering my questions, getting the vehicle ready for me, and ensuring the purchase process went smoothly. I really appreciated the efficiency. Josh helped explain all the technology features inside the vehicle, which is usually an issue for me. Overall, I like the way this dealership operates. More
attentive, made sure i didn't wait on test drive, handled the paper work well, answered all questions, explained details of the car well. I was happy with the made sure i didn't wait on test drive, handled the paper work well, answered all questions, explained details of the car well. I was happy with the experience. More
Greg love was excellent he explained everything well and didn’t have me all day at the dealership. He made getting the car easy and I loved it didn’t have me all day at the dealership. He made getting the car easy and I loved it More
Very pleasant atmosphere the wait wasn't long. And Cecilia was a joy was very welcoming and knowledgeable. Will continue coming for my vehicle needs. Cecilia was a joy was very welcoming and knowledgeable. Will continue coming for my vehicle needs. More