Ken Ganley Subaru Bedford

Drove 2 hrs My kids and I drove 2 hrs to look at a car and definitely planned on buying it. I let Ezra know when we left the Toledo area so the car would be read My kids and I drove 2 hrs to look at a car and definitely planned on buying it. I let Ezra know when we left the Toledo area so the car would be ready when we got to Ganley. The car was no ready allegedly due to the staff who were making it presentable. We waited over an hour to view the car, by then it was dark. Whoever "detailed" the car did a horrible job. It may have been washed but the interior was not cleaned up. When we were leaving there were numerous employees, not sales people but employees that were supporting. They were complaining on how they had to prepare too many cars for people and were tired. They were also smoking right outside the bays. Isn't that their jobs? I'd prefer not to have someone who's detailing my new vehicle to be smoking around it. I'm pleased with the car, but not at all with the service. More

Great purchasing experience We have purchased multiple cars from the dealership over the past 25 years. We live in Medina and would only buy a car from Mike Bryson. Mike is highl We have purchased multiple cars from the dealership over the past 25 years. We live in Medina and would only buy a car from Mike Bryson. Mike is highly ethical and very dedicated to his work. The buying experience was very good based upon his superior knowledge of the Subaru product line. More

My friend referred me directly to Mike Bryson. After talking with Mike for just a minute, I could see why my friend recommended him. He is absolutely outstanding, professional, very kind, and will take talking with Mike for just a minute, I could see why my friend recommended him. He is absolutely outstanding, professional, very kind, and will take the time to answer all of your questions in detail. I am a first time Subaru owner and the knowledge and passion he has for their products are amazing. Mike doesn't pressure you into buying something you don't want, he is incredibly honest and will work with your interests/budget. Unfortunately, not all sales personnel do that and are way too aggressive or don't care about your business if you're not buying the top of the line trim model. I promise that you won't have that with Mike, he is the best. I went to so many dealerships searching for a new car and I never felt as comfortable as I did at Ganley. I definitely made the right choice and I'm in love with my new Outback! Thank you again Mike, you rock! More

Great sales experience I would recommend this dealership to anyone looking to buy a car. This is the third car I have bought fro them and I keep going back because of the p I would recommend this dealership to anyone looking to buy a car. This is the third car I have bought fro them and I keep going back because of the product and the help they give. Great experience. More

Service review I was disappointed that I did not receive a car wash after my service. Is this a normal service? I also thought the cost was high. I was disappointed that I did not receive a car wash after my service. Is this a normal service? I also thought the cost was high. More

Friendly, prompt service I have dealt with Chris before and he is always friendly and professional! I was there for an oil change and it was done within an hours time! It's al I have dealt with Chris before and he is always friendly and professional! I was there for an oil change and it was done within an hours time! It's always great also to have a nice clean car to take home! More

Jen service writer A GREAT DEALERSHIP TO WORK WITH. VERY HELPFUL WITH EVERY THING THAT I HAD CONCERNS WITH. JENNIFER IS THE BEST!!! SHE IS ALWAYS NICE AND VERY KNO A GREAT DEALERSHIP TO WORK WITH. VERY HELPFUL WITH EVERY THING THAT I HAD CONCERNS WITH. JENNIFER IS THE BEST!!! SHE IS ALWAYS NICE AND VERY KNOWLEDGEABLE. More

Great experience I had a great experience at Ganley of Bedford! Douglas & Ryan went out of their way through the whole process. I would recommend buying a car at thi I had a great experience at Ganley of Bedford! Douglas & Ryan went out of their way through the whole process. I would recommend buying a car at this dealership to anyone. More

Mike makes the buying process easy! Just bought our 3rd Subaru from Mike. He makes the whole process extremely easy, and we got a great deal. He is also very knowledgeable on all things Just bought our 3rd Subaru from Mike. He makes the whole process extremely easy, and we got a great deal. He is also very knowledgeable on all things Subaru, including being able to tell me the differences between the controls on my 10 year old Subaru and the new one. Did a test drive, made an offer the next day over the phone, and picked it up the next week. There were no surprises and no hiccups in the whole deal. More