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Ken Ganley Subaru Bedford
Bedford, OH
1,604 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 1,604 reviews
January 02, 2020
I believe we’ve gotten six SUBARU’s through Mike and even from the beginning he’s been great and helpful with both my husband and me. I would like to thank him this time especially for making it easy for me from the beginning he’s been great and helpful with both my husband and me. I would like to thank him this time especially for making it easy for me since my husband has been in the hospital. Thanks so much Mike!! More
by Dale,Perry
Employees Worked With
Mike Bryson, Jeffrey Rosen
January 01, 2020
Excellent, Timely and Professional Service We blew out a tire on New Years Eve when our car jumped a curb after sliding on black ice! Another tire was also damaged. We called the service depa We blew out a tire on New Years Eve when our car jumped a curb after sliding on black ice! Another tire was also damaged. We called the service department and explained our situation. Although it was within a few hours of closing, they had us come right over. They checked undercarriage of the car, replaced two tires and made sure everything was in order. We appreciated the timely and excellent service; but we also appreciated the compassionate response to our little "emergency". We are a one car family and it would have been difficult for us to wait until after the holiday to get this resolved! More
by algroberts47
Verified CustomerEmployees Worked With
Curtis Wiley
December 31, 2019
Valued From the moment we walked into the dealership I was made to feel wanted. The salesman, Ezra listened to what I was looking for and then proceeded to f From the moment we walked into the dealership I was made to feel wanted. The salesman, Ezra listened to what I was looking for and then proceeded to find out what I could use. Very happy with our purchase. More
by TKORNBLUT
Employees Worked With
Ezra Pecha, Jeffrey Rosen
December 30, 2019
easy to turn in old lease and get new lease The whole experience was made very easy and efficient. All my questions were answered and Mike's knowledge was greatly appreciated. Learning the new The whole experience was made very easy and efficient. All my questions were answered and Mike's knowledge was greatly appreciated. Learning the new car was easy as Mike walked me throught the new features. More
by CINDEE0
Employees Worked With
Mike Bryson, Jeffrey Rosen
December 30, 2019
Best car experience Best sales experience. Ezra does an amazing job. Bought previous vehicular from him and will continue to do so in the future..Jeff made the dealing ph Best sales experience. Ezra does an amazing job. Bought previous vehicular from him and will continue to do so in the future..Jeff made the dealing phase so relaxed . More
by RONALD_MUNK
Employees Worked With
Ezra Pecha, Jeffrey Rosen
December 30, 2019
Always amazing service. Jennifer is amazing. Was very helpful. Kept checking on my during my service because it would be a while. Kept me updated. She’s always amazing. Jennifer is amazing. Was very helpful. Kept checking on my during my service because it would be a while. Kept me updated. She’s always amazing. More
by M.DAUS
Employees Worked With
Jennifer (service), Max Pipkin
December 30, 2019
Great service Excellent service and focus during sale. Joe Lonardo was great to work with. Sales team was very helpful getting us a good deal on our trade in. A+++ Excellent service and focus during sale. Joe Lonardo was great to work with. Sales team was very helpful getting us a good deal on our trade in. A+++ More
by STEVE.BADAMO
Employees Worked With
JOE LONARDO
December 28, 2019
Good experience I had a really good experience with this dealership. Called alittle bit ahead of time. The car was there and ready to be test drove. Everything was am I had a really good experience with this dealership. Called alittle bit ahead of time. The car was there and ready to be test drove. Everything was amazing, except the waiting for financing process took somewhere around 2 hours to complete. Not a big deal in the big picture of things. But certainly something that can be improved. More
by ZRM9
Employees Worked With
Michael Horrigan
December 28, 2019
Long Term Relationship Because They Serve Me Well! I've bought or leased 4 vehicles from Ganley VW of Bedford in the past 10 years. And all the service/maintenance for those vehicles was done there. I've bought or leased 4 vehicles from Ganley VW of Bedford in the past 10 years. And all the service/maintenance for those vehicles was done there. They even recommended a body shop up the street when I had to have work done after a couple of accidents. You don't stay in a business relationship that long if you aren't getting good service! More
by TOPAZ585NM
Employees Worked With
Michael Murphy in the Service Department--always courteous and knowledge and takes great care of my car.
December 27, 2019
Car fix correctly as usual! Excellent experience from the service advisor, which is not only personable and knowledgeable but thorough, to the service man and porter who delivere Excellent experience from the service advisor, which is not only personable and knowledgeable but thorough, to the service man and porter who delivered the car with a smile. They advise me of real issues and not just try to upcharge me. I trust them completely. More
by CARINA1129
Employees Worked With
Traci Garner, Ryan Moore, Scott (porter) ALL ARE EXCELLENT!!
